A New Era of Engagement.

Carrier® SMART Service is a dynamic, proactive strategy for enhanced equipment and system management. Through the identification and analysis of chiller and system operating trends, more informed decisions can now be made relative to meeting comfort demands, implementing maintenance or repair events and improving a building's financial performance.


Achieve System Health & Fitness Goals

Carrier SMART Service starts with having a smart controller or PIC. Carrier then helps bring you into the age of connectivity with a secure, wireless connection that provides a persistent and reliable data stream.

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Formulate a Plan of Action

Carrier SMART Service continuously stores and assesses chiller operating data, providing insight into your chiller health. Diagnose performance issues and capture operating trends for fact-based decision making. Carrier can then help you analyze performance and know the adjustments to make to enhance energy efficiency and your overall building performance.

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Leverage Carrier Expertise & Take Proactive Measures

If there is an issue that requires on-site maintenance or troubleshooting, Carrier’s connected service experts can provide faster assistance and problem resolution.

We’ll contact you proactively through the Carrier SMART Service app to alert you to potential issues before they arise, or if we have suggestions to improve system efficiency.


Make Smarter Decisions with Carrier® SMART Service

If there’s a problem with your chiller system or you’re missing an opportunity to run more efficiently, knowing sooner can make all the difference. So, do the smart thing for your building and turn to the experts with Carrier SMART Service.

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