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Digital Connectivity and Connected Chillers

Maximize HVAC Uptime and Your Peace of Mind

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The Latest in Digital Connectivity and Continuous Monitoring for Your Commercial HVAC Equipment

BluEdge®, Carrier's best-in-class service offering includes customizable plans to ensure your equipment's peak performance and longevity. The Carrier BluEdge service plans are backed by the human touch of unmatched expert technicians and the latest industry-leading technology.

And with digital connectivity enabled by Abound HVAC Performance, you'll receive the benefits of continuous digital monitoring, alarm management, and proactive insights to see issues before they arise so you can protect your investment.


Why Take Advantage of Digital Connectivity via Abound HVAC Performance?

Benefit from our next-generation insights to improve your uptime, predict potential failures, and reduce operating costs. 

  • Maximize Uptime: Faster, more accurate diagnosis & repair
  • Maximize Performance and Equipment Life: Proactive and preventative insights
  • Reduce Unplanned Expenses: Right service, right time & better cost avoidance
  • Improve HVAC Equipment Health: Visualization and cutting-edge data and insights
  • Save on Energy Costs: Equipment performance optimization
Key Capabilities to Provide You Peace-of-Mind

With our BluEdge Command Center as your partner and an extension of our local Carrier factory-trained technicians, you'll have access to key capabilities such as:


Critical alarm & alert analysis


The latest technology in continuous monitoring


Secure wireless connectivity to Carrier's cloud-based platform


Consistent data transmission for visualizing Commercial HVAC components & status

And soon, you'll have access to chiller operational reports and predictive maintenance.

Get the Edge

Abound HVAC Performance enables digital connectivity within all of our BluEdge customized service tiers. To take advantage of Carrier’s enhanced digital capabilities, please contact your Carrier Commercial Service representative, fill out our contact form, or call 800-379-6484.

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Carrier Digital Solutions & Services

In addition to Abound HVAC Performance, Carrier offers an additional suite of connected solutions to help you optimize and manage your assets, and the health of your facility. Ask your Carrier representative how you can take advantage of other Abound offerings to reach your sustainability and ESG goals.

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Abound is a cloud-based digital platform and suite of connected solutions that uses advanced technologies to aggregate, analyze and visualize data to enable real-time, intelligent, outcome-based results. Abound allows building owners and managers to make decisions for their buildings to be more efficient, comfortable, healthy and sustainable.

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BluEdge is a tiered service platform that delivers unmatched expertise, service and greater peace of mind throughout the lifecycle of your HVAC equipment.

Frequently Asked Questions

Abound HVAC Performance is an IoT platform that enables the latest in digital connectivity and continuous monitoring within each tier of our BluEdge service contracts. It provides digital insights that empower you to visualize, advise, and optimize the lifecycle and performance of your HVAC system. 

With Abound HVAC Performance, you will benefit from cutting-edge analytics and monitoring capabilities that provide visibility to the health and performance of your HVAC equipment. Abound HVAC Performance provides actionable insights to help you reduce operating costs, improve efficiency, and increase uptime. 

Abound HVAC Performance is one of the offerings included within the three tiers of our BluEdge service agreements (Core, Enhance, Elite). It complements our commercial service portfolio, which includes a range of services designed to help you get the most out of your investment. 

You may have previously seen or used Carrier SMART Service, which has been renamed Abound HVAC Performance to reflect the latest advancements in digital connectivity and continuous monitoring. While the intent and benefits are similar, Abound HVAC Performance’s capabilities and data transfer abilities take that to the next level in terms of accuracy and insights.

Abound HVAC Performance is compatible with a wide range of Carrier chillers. Please contact your Carrier Commercial Service representative to confirm if your equipment is eligible.