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Carrier’s Digital Connectivity Through Our BluEdge Service Agreements
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The Latest in Digital Connectivity and Continuous Monitoring for Your Commercial HVAC Equipment

BluEdge®, Carrier's best-in-class service offering includes customizable plans to ensure your equipment's peak performance and longevity. The Carrier BluEdge service plans are backed by the human touch of unmatched expert technicians and the latest industry-leading technology.

And with digital connectivity enabled by Abound HVAC Performance, you'll receive the benefits of continuous digital monitoring, alarm management, and proactive insights to see issues before they arise so you can protect your investment.


Why Take Advantage of Digital Connectivity via Abound HVAC Performance?

Benefit from our next-generation insights to improve your uptime, predict potential failures, and reduce operating costs. 

  • Maximize Uptime: Faster, more accurate diagnosis & repair
  • Maximize Performance and Equipment Life: Proactive and preventative insights
  • Reduce Unplanned Expenses: Right service, right time & better cost avoidance
  • Improve HVAC Equipment Health: Visualization and cutting-edge data and insights
  • Save on Energy Costs: Equipment performance optimization
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Key Capabilities to Provide You Peace-of-Mind

With our BluEdge Command Center as your partner and an extension of our local Carrier factory-trained technicians, you'll have access to key capabilities such as:


Critical alarm & alert analysis


The latest technology in continuous monitoring


Secure wireless connectivity to Carrier's cloud-based platform


Consistent data transmission for visualizing Commercial HVAC components & status

And soon, you'll have access to chiller operational reports and predictive maintenance.

Get the Edge

Abound HVAC Performance enables digital connectivity within all of our BluEdge customized service tiers. To take advantage of Carrier’s enhanced digital capabilities, please contact your Carrier Commercial Service representative, fill out our contact form, or call 800-379-6484.

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Carrier Digital Solutions & Services

In addition to Abound HVAC Performance, Carrier offers an additional suite of connected solutions to help you optimize and manage your assets, and the health of your facility. Ask your Carrier representative how you can take advantage of other Abound offerings to reach your sustainability and ESG goals.

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Abound is a cloud-based digital platform and suite of connected solutions that uses advanced technologies to aggregate, analyze and visualize data to enable real-time, intelligent, outcome-based results. Abound allows building owners and managers to make decisions for their buildings to be more efficient, comfortable, healthy and sustainable.

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BluEdge is a tiered service platform that delivers unmatched expertise, service and greater peace of mind throughout the lifecycle of your HVAC equipment.

Frequently Asked Questions

Abound HVAC Performance is a digital platform that enables connectivity and continuous monitoring for your HVAC equipment assets, allowing for data-driven insights and predictive diagnostics to ultimately maximize the health and performance of your equipment. Abound HVAC Performance is available within and across all three tiers of our Carrier BluEdge service agreements (Core, Enhance, Elite).

Abound HVAC Performance can assist with recognizing potential issues or failures before they occur via alarm and alert notifications, as well as providing data-driven analytics for reports to share diagnostics on asset health, efficiency and performance. Our Carrier BluEdge Command Center and its experts monitor your equipment with real-time data and analytics, allowing you to focus on your business while we remotely monitor your equipment.

Abound HVAC Performance, while part of our overall ABOUND suite of IoT solutions, is specifically a solution that powers our BluEdge service agreements, providing continuous monitoring for your commercial HVAC equipment that you have covered within those agreements.

Absolutely. Additionally, while our Abound HVAC Performance tiers can be added to any tier of service agreements, regardless of level.

Like SMART Service or Carrier SMART, Abound HVAC Performance is a digital platform used for connectivity and data-driven proactive insights for your equipment within the BluEdge Service Platform. You may have previously seen or used Carrier SMART Service, but that platform is being replaced by Abound HVAC Performance, which provides enhanced accuracy of data, security and insights.

Abound HVAC Performance is compatible with a wide range of Carrier chillers. Please contact your Carrier Commercial Service representative to confirm if your equipment is eligible.