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Carrier’s accountability to you, your equipment, and your facility are absolute.

Gain confidence with Carrier’s Commercial Service with the security of knowing that every facet of your investment is being carefully monitored, analyzed, maintained and documented, throughout your equipment’s lifespan.

Partner with Carrier BluEdge for Your Service and Lifecycle Needs

Our best-in-class lifecycle service solution protects you and your investment from your start-up through customizable plans to mid-life upgrades, all to ensure your equipment’s peak performance and longevity. And all backed by unmatched expertise and the latest technology for years to come.

Flexible Service Solutions to Fit Your Needs

With Carrier, you are not just getting the most innovative equipment in the industry, but a trusted partner who can ensure your peace-of-mind over the lifetime of your equipment through our BluEdge service platform.

We deliver comprehensive solutions across your product lifecycle. Our service offerings include continuous monitoring, predictive maintenance, repairs, modifications and upgrades, spare parts, and rentals. And with a customized BluEdge service plan, you can ensure your equipment’s peak performance and longevity for years to come.

24/7 Support and Service

Keeping your equipment running smoothly and efficiently has no predictable timetable. Our Service Center is your ‘first-response’ to problem resolution. Our customer service team is available 24/7/365 to coordinate your request for service and efficiently dispatch our local technicians to help solve any unplanned event.

How can Carrier’s 24/7/365 support provide value to you?

  • Quick response means a faster resolution of your service needs - emergency or routine.
  • Receive immediate attention, evaluation and the best action path to address your servicing needs from the experts at Carrier.
  • Around-the-clock access to service representatives translates into uninterrupted service at your facility.
Preventive, Predictive, Proactive

Carrier's expansive knowledge of all brands of equipment is the basis for our portfolio of services. We create a plan that ensures your equipment’s peak performance and longevity.

Maximize Your Equipment Investment with Carrier Commercial Service

As service experts, we know how to get the most out of your investment. The capital equipment you purchased will, with proper maintenance, be in operation for a significant length of time.

Improve Your Asset Health

Optimize your equipment’s lifespan with Carrier’s suite of assessment tools and analysis.

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Core Values

Our core values define who we are and guide every decision we make. These values are the pillars of our business. They are: Quality, Performance, Responsibility, Innovation, Customer Care and Employee Opportunity.

Customer Service

When you partner with us, you’ll work with recognized HVAC professionals – all with a clear focus on the importance of every aspect of your investment. Your decision to select Carrier was an important one… as is our relationship with you. We take both very seriously.

Safety Focus

Environmental Health and Safety (EH&S) is rooted in our culture. We support a multifaceted EH&S management system which ensures a focused approach to safety every day. On all levels, we adhere to the most stringent safety standards, which translates to safety on your job site.

Equipment Expertise

We have access to the latest engineering advancements and the most advanced technical servicing tools. Our expansive OEM service network has strategically-located offices in the United States and Canada.