Maximize Uptime & Performance with Carrier BluEdge® Service
Partnering with Carrier Commercial for your service and lifecycle needs brings with it the security of knowing that every facet of your investment is being carefully monitored, analyzed, maintained and documented. With Carrier, you are not just getting the most innovative equipment in the industry, but a trusted partner who can ensure your peace-of-mind over the lifetime of your equipment through Carrier’s BluEdge service offering.
BluEdge Services
Abound HVAC Performance
Unlock the full potential of your HVAC system with Abound HVAC Performance, an advanced digital connectivity platform within the broader Abound suite. This intelligent solution offers continuous monitoring, data-driven predictive insights and detailed reports to identify issues before they become costly problems. Protect your investment, enhance efficiency and achieve exceptional HVAC performance with real-time, actionable data.
Carrier Customer Command Center
Experience the peace of mind that comes from knowing your HVAC system is in good hands. The experts at the Carrier Customer Command Center continuously monitor and analyze your HVAC data, ensuring optimal performance and addressing concerns swiftly to maintain reliable HVAC functionality.
Periodic and Predictive Operational Inspections
Keep your system running smoothly with regular inspections by Carrier’s factory-trained service technicians. They proactively assess your equipment’s needs and make precise adjustments for efficiency, reliability and enhanced indoor air quality, ensuring you get the most out of your investment.
Planned and Predictive Maintenance
Ensure the longevity of your HVAC system with Carrier BluEdge’s planned and predictive maintenance. Our expert technicians conduct thorough services, including maintenance during machine shutdowns and seasonal start-ups for heating and cooling, delivering higher reliability and peak HVAC performance throughout the year.
Unscheduled Repair Services
Even the most advanced systems need occasional repairs, and BluEdge is here to help. With fast, dependable service, we repair or replace moving parts and essential components to restore your system’s performance and climate control capabilities quickly and efficiently.
Energy Reporting by Abound
Take control of your energy efficiency with Abound energy reporting. Gain accurate insights into your energy consumption, costs, and emissions to identify underperforming equipment. With actionable data, you can prioritize measures to enhance system performance, reduce carbon impact and achieve sustainable operations. Carrier BluEdge™ delivers cutting-edge HVAC solutions tailored to your commercial HVAC maintenance needs, ensuring maximized uptime, performance and system longevity.
The BluEdge Difference
BluEdge is a best-in-class lifecycle solution including customizable plans to ensure your equipment’s peak performance and longevity is backed by unmatched expertise and the latest technology for years to come.
Tiers | Core | Enhance | Elite |
| Services | Solution for customers with IoT-enabled equipment that collects real-time data & provides insights reducing downtime & minimizing operational disruption. | Customized service plan by Carrier certified technicians including asset inspections and maintenance. | The ultimate worryfree program powered by predictive analytics and OEM expertise to minimize operational disruption. |
| Abound HVAC Performance1 | + | + | + |
| Command Center Monitoring | + | + | + |
| Operational INspection - Periodic/Predictive | - | + | + |
| Maintenance - Planned/Predictive | - | + | + |
| Unscheduled Repair | - | - | + |
| Energy Reporting by Abound | * | * | * |
| Additional Services | * | * | * |
+ Included - Not Included * Add-On
1 For Core customers, any site visits for maintenance or repair services will be billed separately
Not all features are supported across all product type & all regions. Pricing & features vary by country and region. Please reach out to your local Carrier office for more details.
More about Abound HVAC Performance
Abound offers real-time visibility into your HVAC system with customizable alarm and alert notifications tailored to your operation, helping you stay ahead of potential issues. You’ll also gain access to reporting capabilities based on real-time data, allowing you to receive insights into energy usage, chiller health and performance to ensure value and visibility. This solution is available to customers with IoT-enabled equipment and is designed to optimize operations through data-driven insights.