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Carrier collaborates with HID to deliver Mobile Credentials via Google Wallet™ in the Abound™ Occupant Assistant

Charlotte, Nc. -

Carrier’s recently released Abound™ Occupant Assistant, a mobile application that seamlessly integrates into occupants' daily work experiences to improve productivity and comfort levels, now includes the ability to conveniently and securely access building spaces and systems using Android devices. Carrier is a part of Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions. 

In cooperation with HID, a worldwide leader in trusted identity solutions, Abound Occupant Assistant offers mobile credentials in Google Wallet™. Users have easy, secure access to buildings and elevators simply by holding their Android phones near mobile-enabled readers. By adding mobile credentials to Google Wallet, users take full advantage of the privacy and security features built into Android phones. 

“As mobile credentials for building access control continues to have explosive growth worldwide (~40% CAGR from ’22-272), it is great to work with strong market leaders, like HID and Google, to help us deliver this solution to our customers,” said Mead Rusert, Vice President of Carrier Building Technologies. “With Abound Occupant Assistant, we’re able to offer building owners a way to increase the value of their real estate portfolio with their tenants.” 

With United States’ citizens spending an average of 3.5 hours a day on their mobile phones, during waking hours1, and even more hours spent on devices in other countries, transitioning to mobile for building access aligns with employees' expectations and the way they carry out their daily routines. With mobile credentials in Google Wallet, companies can remotely distribute badges across their organization reducing costs for physical cards, printers and administrative space.

Key features include:

  • Delivery and storage directly on an individual’s Android phone 
  • Ability to easily issue or revoke credentials remotely for quick onboarding and offboarding 
  • Occupancy insights

“We are delighted to deliver mobile credentials in Google Wallet as part of Abound Occupant Assistant, “says Sanjit Bardhan, VP of Mobile at HID. “This provides occupants a convenient, secure, and sustainable way to access spaces as they navigate their day-to-day work routines.” Learn more about how mobile credentials in Google Wallet provide convenient, secure access:

1Electronics Hub
2Omdia Research, Access Control Database – 2023 Data

About HID

HID powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and billions of things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit

About Abound

Abound is Carrier’s suite of digitally connected lifecycle solutions and services that help make diverse building portfolios more efficient and responsive. Abound is designed to allow building management to see deeply and broadly across their assets, act on prioritized decisions, and refine, adapt, and scale on a continual basis to improve energy efficiency and asset performance, enhance occupant comfort and productivity, and streamline compliance reporting. For more information, visit

Carrier Launches Abound Occupant Assistant to Connect Occupants to Building Systems

Carrier has released Abound™ Occupant Assistant, a new mobile application that enriches occupants daily work experience by allowing them to connect to building systems for enhanced productivity and comfort.