Heat Pump Installation

Everything went well except the last people in tracked dirt on our new rug downstairs. They were very nice about it and agreed to pay for the cleaning.

We had trouble with the loan but Anjelika kept at the company until it was solved. The guys put in a big boy unit in a day. They were thoughtful, careful and hardworking. I would recommend this company hands down.

Hellas showed up on time, did what they said they would do and charged a fair price. Would definitely recommend to others.

Explain conditions well.

Great crew who worked hard and made sure everything was done right

Hellas is the absolute best HVAC contractor in the area \- they are always quick to respond, can trouble shoot and figure out issues and address them quickly. They are smart, professional, and a pleasure to work with.

Great to work with

great job

We highly recommend Hellas \- They always respond quickly and professionally. They staff is wonderful and friendly

Very reliable company

Hellas was fast and efficient. Their expertise was evident from the beginning and the installation was seamless.

Hellas services all my HVAC needs and they are excellent.

Best contractor i have that comes to help us out with our 10k' house here in Westport. He will come 24/7..

Appreciate the prompt and expert service

Hellas did a fantastic job and lived up to all commitments made during the process....the installers were polite, clean and thorough.....the system works great!!!

Professional

Professional, highly competent, very neat and clean

good company to work with...

Very pleased with my new installation. I highly recommend Hellas.

Installation was a breeze. Very professional and knowledgeable. Would highly recommend.

The technicians were EXCELLENT!

Very knowledgeable. Office is responsive. Hard workers.

The experience couldn't have gone better, from the estimating of the job to the installation of the new system the whole team was so professional, so focused on their work and very polite and respectful of us, the home owner. Great job!

Only issue we had that they are coming back to fix, is 2 of the bedrooms have a lot of noise when the unit runs. They believe it is due to more powerful air flow with the new unit.

They were professional through and through. They know what they're doing, the educate the consumer but help make recommendations on the basis of their experience and they are very engaged and solutions oriented to help solve problems. They were very patient and creative to assist our patio ventilation needs. Couldn't have asked for a better partner for our project.

Completely happy with the ease of the process to make an educated decision.

Install went as promised.

Quality of service over and above !

We ran into several technical issues with the installation of the zone panels and sensors. Hellas was very diligent in pinpointing the issue and spent hours testing and triaging various scenarios to narrow down the cause. Zone panels and sensors were replaced multiple times before the system was up and running properly. Communication throughout was excellent and we were very impressed with quality of the technical understanding and expertise that Hellas provided with the proposal, the installation, and the trouble\-shooting. We highly recommend this family owned company.

I was impressed with the care they took to protest our floors whenever entering and leaving/

Hellas has been wonderful to work with...responsive, fair and nice people. The best!

The Service Professionals really went out of their way to make sure the installation of my new Carrier Air System went very well. I had a questions about how the system worked. All were answered thoroughly and patiently. They made sure everything was done the right way and according to a couple of requests according to how the system could improve my interior space.

Satisfied customer

Very positive experience; dealer solved problems and did a very professional job

Hellas is the best. Very professional, clean, knowledgeable and experts in their field.

The installers were very knowledgeable and courteous. They did an excellent job.

Demitry was quick to resolve the problem and offer an economic solution.

None

Hellas was recommended by our oil company, Olympia Oil. Services are good \- they know what they are doing. It is a bit pricey, but is a good trade\-off.

Professional front office. I was having trouble getting my installer out over the weekend and finally gave up on Total Comfort out of Danbury. Hellas returned my call late Saturday afternoon shortly after I called them. They had a technician out first thin Sunday morning who diagnosed the issues. They repaired on system which had a leak in my Freon line and the compressor was shot on the other system. They fixed the leak and gave me the option of repairing my 8 year old Carrier Purion system or replacing. I chose the latter. They quickly schedule me and replaced my condenser unit. All technicians were polite, knowledgeable, courteous and professional. I would quickly recommend Hellas to friends.

Quick respond and very knowledgeable

They were right on time. Very professional. Complicated installation, but they did a great job getting the installation completed. Very pleased with it all including the help I got from the office staff.

My Heat pump/AC system was now over 30 yrs old and starting to go. Hellas recommended that it was time to consider replacing the system. They supplied me with detailed estimates and thorough explanations/answers to all my questions and concerns. Well, I took the plunge and replaced my old system with a new Carrier unit. Their crew arrived promptly and were very professional. They finished the job in a timely manner and left the area cleaner than when they started. Because of the treatment I received from the back office staff and all the technicians I could not have felt more comfortable with such a major purchase. Very satisfied with Carrier and Hellas. I very highly recommend them.

Very knowlegeable

The Hellas crew did a great job removing and replacing my old HVAC units. I am very pleased with the results!

Analyzed issues with old furnace, gave several options for repair or replacing the heating system including some upgrades. Courteous, efficient service providers showed up on time, completed installations in a timely manner, cleaned up the area after finishing, registered product for me.

Hellas has been very good at maintaining our HVAC system, trouble shooting problems and replacing equipment as needed. They are very responsive and I would recommend them to others.

Hellas is a great dealer to do business with, very knowledgeable and helpful. I had an old hot air heating and central A/C system that was over 27 years old and the A/C was starting to leak refridgerant. Called Hellas and made an appointment for them to come out which they promptly did. They gave me a few options to choose from with detailed estimates. I also had estimates from a couple other dealers, needless to say I chose Hellas. Very professional installation and I couldn't be happier with the service or the Carrier equipment. Highly recommend both.