Preventive & Predictive Maintenance

Ensuring your equipment’s peak performance and longevity dictates a commitment to preventive, predictive and proactive maintenance programs. Safeguarding your equipment by choosing Carrier brings the security of having forged a true partnership with the HVAC industry’s foremost servicing and technology leader. At Carrier, we partner with building owners and managers to keep your system running at its best, with customized service plans designed to meet all your specific equipment and operational needs year-round. We service all brands and types of HVAC units.

Service Agreements & Preventive Maintenance

At Carrier, we partner with building owners and managers to keep your system running at its best, with customized service agreements designed to meet all your specific equipment and operational needs year-round. We offer a clear approach to service: a customized plan that is tailored to your facility, the particular equipment you own, and your performance and financial goals.

We start with three main service levels — Standard, Plus and Premium — to address the needs of every facility professional.

Each begins with routine maintenance tasks designed to keep your equipment running smoothly and efficiently. From there we work in partnership with you to design the best program suited to your overall goals and objectives.

Carrier Standard Service Plan

Designed for customers with in-house HVAC staff or those who want OEM factory-certified basic maintenance. It ensures that equipment is inspected regularly, operating properly and all OEM maintenance procedures are adhered to.

Carrier Plus Service Plan

Designed for customers seeking to partner with a factory certified HVAC service company for complete maintenance care and technical support. It provides customized support to each HVAC asset, maximizes equipment life, uptime and performance. Services are selected according to specific equipment components and fiscal goals.

Carrier Premium Service Plan

A fully customizable package designed for those who demand the highest equipment reliability and uptime coupled with more fiscal certainty. It provides comprehensive equipment protection with repair or replacement of most failed components in covered equipment. With more budgetary certainty, it allows fiscal planning with confidence.

A Carrier Service Agreement can:

  • Ensure that your equipment is inspected regularly, operating properly and all OEM maintenance procedures are adhered to;
  • Maximize your equipment life, uptime and performance;
  • Reduce your energy costs through good preventive maintenance measures;
  • Provides you with budgetary certainty and allows fiscal planning with confidence.
  • Reduce risk of unexpected downtime with proactive service

Predictive Maintenance

If equipment fails unexpectedly, you face downtime and, potentially, inconvenienced occupants. With predictive maintenance, you’ll know about potential problems before breakdowns occur. That brings you the luxury to schedule repairs before they become more costly — and at times when they won’t inconvenience you or your building’s occupants. Using today’s best testing tools and technologies, we can discover or rule out hidden building system problems. As a result, we can help you:

  • Find, identify, and correct minor problems inexpensively, before they lead to more complex and expensive repairs
  • Avoid needless downtime and inconvenience or discomfort to occupants
  • Ensure continued production when equipment is used in process application
  • Control energy costs
  • Prolong equipment life, deferring replacement expense

How can Carrier’s Preventive and Predictive Maintenance Services provide value to you?

It can:
  • Simplify short and long-term budgeting with planned maintenance
  • Reduce risk of unexpected equipment downtime with proactive service
  • Find, identify, and correct minor problems inexpensively, before they lead to more complex and expensive repairs
  • Prolong equipment life, deferring replacement expense
  • Ensure peak efficiency resulting in lowest cost operation

Carrier’s Preventive and Predictive Maintenance Services applies to:

  • Carrier and all major brands of water-cooled and air cooled chillers
  • Packaged unitary equipment
  • Air handling units, split-systems
  • Cooling towers, pumps, boilers
  • Control systems