At Carrier, we partner with building owners and managers to keep your system running at its best, with customized service agreements designed to meet all your specific equipment and operational needs year-round. We offer a clear approach to service: a customized plan that is tailored to your facility, the particular equipment you own, and your performance and financial goals.
We start with three main service levels — Standard, Plus and Premium — to address the needs of every facility professional.
Each begins with routine maintenance tasks designed to keep your equipment running smoothly and efficiently. From there we work in partnership with you to design the best program suited to your overall goals and objectives.
Carrier Standard Service Plan
Designed for customers with in-house HVAC staff or those who want OEM factory-certified basic maintenance. It ensures that equipment is inspected regularly, operating properly and all OEM maintenance procedures are adhered to.
Carrier Plus Service Plan
Designed for customers seeking to partner with a factory certified HVAC service company for complete maintenance care and technical support. It provides customized support to each HVAC asset, maximizes equipment life, uptime and performance. Services are selected according to specific equipment components and fiscal goals.
Carrier Premium Service Plan
A fully customizable package designed for those who demand the highest equipment reliability and uptime coupled with more fiscal certainty. It provides comprehensive equipment protection with repair or replacement of most failed components in covered equipment. With more budgetary certainty, it allows fiscal planning with confidence.
A Carrier Service Agreement can:
- Ensure that your equipment is inspected regularly, operating properly and all OEM maintenance procedures are adhered to;
- Maximize your equipment life, uptime and performance;
- Reduce your energy costs through good preventive maintenance measures;
- Provides you with budgetary certainty and allows fiscal planning with confidence.
- Reduce risk of unexpected downtime with proactive service