Furnace Repair & Service

Professional, respectful, timely

I have my new HVAC company! They installed a new Carrier system in September 2024. The customer service was excellent, from the office staff who took my phone calls to the owner, technicians, and the service sales manager. The time from phone calls to on\-site service was very reasonable and timely. Finding companies that provide this level of customer service in these busy times is challenging, and DTC proved that the goal of excellence can be achieved!

They we very professional and thorough

Replaced both house in two days

They didn't hook up the thermostat right when they installed it. They came right out and fixed it though.

Used DTC to install complete Carrier Infinity system. On time and professional team installation. Service manager took the time to explain the system to us.

We have been customers of DTC Air Conditioning for years. They are honest, responsive and knowledge. We always call them for our air conditioning and heating needs.

Excellent

We would highly recommend DTC. They gave us the best quote on our system and installation was done within days of requesting it \- they were knowledgeable, efficient and courteous,

DTC and all their guys were great from start to finish.....Kevin was very helpful and a true professional.

Great communication from start to finish. Excellent price.

DTC Changed out my HVAC system in less than 6 hours. They were a great team and worked very efficiently. I hope that their service is as good as what their install was. I recommend them!

Five star service from start to finish. Had a new AC unit installed within 24 hours of finding out my old one had a leak. The installers where on time, fast, clean and talked me through the install process. I will never use another AC company. A client for life.

Will use these guys every time

I would definitely use this company again. Knowledgeable and professional. Glad we put our trust in them.

Working with Gary and the team was easy. We had to replace two units and found their pricing to be fair. They will be our go\-to for AC in the future.

Excellent customer service, communication , and follow up regarding new Heat Pump installed at our home. Reliable and trust worthy experience upon the installation of our new system.

Michael did an excellent job of installing a new thermostat and then explaining all that it would do that our old one wouldn't. We've used DTC for 20+ years and have always received excellent service. Have recommended them to multiple people and online.

It was such a positive experience from beginning to end!

I have worked with DTS for over 15 years and they have kept my Carrier unit running perfectly. When it came time to replace my system, there was no one I would look to but DTC to replace it. Within 24 hours, I had a new system installed and I was back in AC!!!

Crew worked well together and finished the job quickly!

Excellent commmunication and explanation of work needed.

They really looked for a solution we both would be happy with.Great advice and customer service.

Quick, efficient,knowledgeable, polite, pleasant

On time and efficient

All DTC personnel were polite, professional, and well informed. I was presented with 4 option to replace my existing unit and all questions were answered. Absolutely no pressure to make a sale. Highly impressed with the ethics and honesty of this company. New unit installed and working well. Very pleased I contacted this company to complete my HAVAC unit.

DTC is amazing. They always go above and beyond to make sure its done right!

Professional team.7

Greta service, and explanation of how system works

super thorough and careful; very patient \& unhurried with explaining everything; professional; really appreciated the health precautions as my husband just got out of hospital; gave us the info to choose best system for our unique needs rather than pushing anything. Nearly immediate return calls.

Professional, knowledgable, great customer service.

DTC came quickly, was sensitive to my family's discomfort, and got the job done.

My son recommended them , very happy with the whole experience!

Very professional, courteous and competitively priced. Very easy to work with.

The men did a great job

On time, quick, and efficient. Great response to questions.

Got the quote on Thursday, Installed everything on Friday by their expert group of installers. Was also given hands on instructions on operation of the air, heat and thermostat.

Knowledgeable

I heard of DTC through another satisfied customer. They arrived a bit late due to weather conditions, which is completely understandable. They immediately got to work and satisfactorily installed the unit, which works great. A minor issue came up after installation and they immediately scheduled a service person, who took care of the issue.

Top of the line with their service. Very accommodating.

THEY HAD EXTREME KNOWLEDGE ON THE PROCESS AND WALKED US THRU EVERYTHING WE NEEDED TO DO TO OBTAIN A NEW ROOF.

This was a very positive experience \- from beginning to end! Thanks!

Great people. Trustworthy

We have used DTC A/C and Heating for several years and have been pleased with their service and employees.

We have used DTC A/C and Heating for several years and are pleased with their service and employees.

had a/c problem, dealer sent tech asap

Very pleased with the install of my new system.

Great experience!!

Excellent

Excellent

I can not be happier with DTC A/C \& Heating installation. All employees were very courteous and professional.

Recommended to my neighbor

Installation appt was set up in advance, however, not all parts were included in the installation. Had to make a 2nd appt to complete installation.

Very professional, found the problem and went out of the way to repair other unexpected issues. Service was timely for my schedule, quick and expert in correcting the problem.

The team at DTC AC and Heating are all about taking care of their customers and exceeding their expectations. Thier personal are extremely knowledgeable and very professional to deal with.

I requested a 16 seer system. They installed a 14 seer system. When I pointed that out to them, they said they would come back the next day and replace it with the 16 seer system. I had to take a second day off work.

Fast service and response to questions.

Dealer got to my problem of needing a new system in just a few days during a high peak demand time of year. Explained operation of new system and made recommendations on filters and operation. Great job

Had Henry, Junior, and Gary do a great job with our installation last week. We haven't had to press it into action too much yet but have been satisfied up to this point with the performance and quietness of the units. We are definitely going to recommend DTC to anyone who needs service or installation.

They company comes when they tell you and do the work professionally with people who are courtesy and nice. I will use them again when we need something.

I have been using DTC since they first began. They are always knowledgeable, friendly, helpful, etc. Our AC went out while we were on vacation and of course we come home on the weekend. We called on Monday, they were there on Tuesday, and replaced the unit on Wednesday. I have always been pleased with their service.

With summer coming on and a 12 year old AC, we decided to replace. DTC explained our options, reviewed the rebates and installed. They were very carful in the house and explained the workings of the new system.

Repaced furnace and A/C unit

Installation of new HVAC unit