HVAC Maintenance

would recommend this dealer to others.

Awesome people to work with

We were/are very pleased with our buying/installation experience and follow-up service provided by Burkholder's personnel.

We selected this dealer because they were a local Carrier dealer and because they have a good reputation.

Crew arrived after salesperson sized up the room to help us pick the unit. Were in and out within a few hours. Everything works great.

It took them 2 months to install

Reliable provider and esay to work with

Great job!

The install was done in a professional manner, it did come from factory without heat kit, this caused initial startup problems. dealer was able to diagnose and fix.

Very difficult to get answers to questions Still waiting to get a noise insulation blanket. Not sure it is working properly yet.

Great service

The two techs who did the installment were very professional and did prep work and took every precaution to reduce dust, dirt, etc.

Another flawless job!!!

Good

Gavin and Tim did an awesome job. Very clean, courteous and professional.

A 1 dealer I am so happy with the heat pump and hot water tank the men put in my house.

Efficient, precise HVAC installation completed by expert technicians.

Very pleased with the new Carrier gas furnace installed on 2/10/2024. Great service and timely attention by Burkholder's, given this is in the midst of the heating season.

Burkholder's was extremely professional from beginning to end. They were honest and up front. Install was efficient and they were very clean. We would recommend them to anyone!!

Great service and happy with the furnace.

Easy to work with, quote, financing, install, everything.

great personnel

great personnel

From quote to final install everyone was friendly, knowledgeable and smooth transaction including fast installation. Great team to deal with.

Burkholder's is a great company with excellent staff and customer service. They are quick and efficient when dealing with your heating and air conditioning needs. I highly recommend Burkholder's for all of your HVAC needs.

The equipment, installation, and service is over and above!

Excellent job and service! No issues.

The workers were neat and efficient. The office was helpful; they took care of all the paperwork for rebates and warranties.

Burkholder's Heating \& Air Conditioning was fantastic to work with. The office was extremely friendly and scheduled everything to work around my schedule. The installers were very professional and courteous. They installed the new system and even helped me replace my current thermostats with newer, modern versions. Can't thank the Burkholder's HVAC team enough!

Super professional and prompt service. Very happy with my new AC unit and the great customer service!

Excellent service from first call to final day of installation. Answered all questions with honest answers, didn't over sell any equipment and provided prompt responses.

Andy and Tim did a great job installing our heat pump in our attic. This was a difficult job as they had to go through a small hole in the closet ceiling but they made it look easy. There was no damage to our furniture or things. They were polite and even cleaned up at the end. The next Monday, Burkholder followed up by installing a heavier duty line to the new unit.

Burkholder did a great job. From estimate to install we were pleased with their service. They were quick and clean. We can't wait to see how the unit performs this summer.

Professional and competent from step 1 through installation and follow\-up.

Very friendly guys. Been doing this type of work for years and it shows.

Great People Great Experience 5plus Star Overall Job!!

N/A

I installed a separate unit for my upstairs and due to the type of work, I was expecting nothing but issues since it was going to be done over multiple days, type of work, etc. I could not have been more wrong. The guys from Burkholder's did a great job, kept me informed and answered questions as they came up. The crew was extremely friendly and professional. When the job was complete, I meet with the guys and we went over everything. They used tarps all over the house so when they were done and leaving, you couldn't tell anyone was ever there doing work. I would recommend Burkholder's in an instant! I'm in Commercial Real Estate and have dealt with a lot of vendors over the years and Burkholder's is by far, one of the best!

Regarding the installation of our new Carrier AC unit, Burkholder's technicians were on time, installed new unit and additional ductwork quickly and efficiently, and respectfully navigating inside and outside of our home so not to soil interior. All of our questions and concerns along the way were answered immediately and an overview of the installation was clearly presented at the end of the installation. We very much appreciate the expert handling of our installation from beginning to end \- a big thank you to Gavin and Zach! Ken \& Lita Peters

From the initial meeting to the final installation, the process was very easy. Great job!

Timely and professional installation. Positive experience from the first call to completion of install. Yearly service contract to help protect my investment. Overall great experience.

Fast and efficient, responsive to issues that came up during installation.

Just would say that Burkholder's is an outstanding company to work with from the Office Girl's to the Installer's.

Professional..clean. perfect installation

Excellent service. Friendly. Knowledgable

From the start of the purchase process to the final part of the job being completed, I was extremely happy. Everyone at the Burkholder's was fantastic to work with. I highly recommend Burkholder's Heating and Air Conditioning.

Very pleased

Very knowledgeable and efficient and tidy. Pleased with installation.

The installers were kind and knowledgeable. They respected my home and showed me the utmost respect. They explained everything to me.

I was very pleased with the whole A/C installation process from my first call to the completed project. All of Burkholder's staff was helpful, courteous, \& efficient. They did a great job from start to finish!

Good job!

One of the very few professional operations from top to bottom. The mechanics are prompt, courteous, knowledgeable and professional. With so many more options out there, the Burkholder's truck in front of any home or business signifies the desire for the best possible products and workmanship.

Very pleased with new heat pump

Very pleased with the install

On time, courtesy, helpful, professional, explained what was going on, asked when things needed to change, left house clean

We had several estimates for this job, and were most pleased with the sales representative's candid response to our questions. We wanted to utilize the original interior pipelines rather than create another, more visible mounting. The sales rep agreed to this, provided the lines were shown to be supportive of the new system; after the troubleshooting investigation, this set\-up proved to be viable. From the installation to the follow\-up cosmetic repair surrounding our wall mounted unit, the technicians were considerate of our home, and expert in the process of removal of our old unit, and replacement with the new Carrier unit. Since the new unit was of a different size, there was a substantial gap surrounding the installation. The service tech repaired our off white wall in a manner that would defy anyone to see any evidence of said repair. It was a seamless, perfect job. He did this in phases, which were painstakingly executed, and meticulous in the outcome. Not only is our new unit far more efficient and quiet than the one it replaced, but it has a streamlined appearance. Burkholder's lived up to its well\-deserved reputation.

Great job in a timely manner

I began the process in August 2021 to find a local HVAC contractor to do a fresh install of a heat pump in my home and recently completed the project in December 2021. Out of 5 contractors, Burkholder's were the only group to offer a ducted split system option, obviously a Carrier product, that fit my needs for my split level home. Their install expertise and attention to detail were outstanding. Every part of my home was kept clean and the ductwork, air handler, and outdoor equipment were installed with fine attention to detail. Out of the few requests I had for where to install equipment, etc., all were met. I will continue to use this group for service and recommend them to anyone in the market for a fairly priced, expertly installed/serviced HVAC system.

Burkholder did an efficient job, finishing ahead of schedule, and providing us with all new gas heat! (We'll try the AC in a few months.) And when a brief issue developed after installing, they were out quickly to take care of it. Very pleased.

Installation went well.

They installed a gas nozzle instead of a propane. Now my heater stopped working and their is black soot in my exhaust vent. Still waiting to hear from them on when they will fix it.

Very efficient installation

Everyone was wonderful, from sales to installation.

Burkholder installed a new air conditioner for us and they did an excellent job. Chet and his crew were so friendly, kept our house clean, and were very efficient. After install we were given great instructions for changing the filters and use the new thermostat.

Great guys

Very courteous, professional, knowledgeable staff. They kept me up to date throughout the installation process.

great job

So pleased with the entire process that I went through with Burkholders! They helped us through every step! Their sales people were respectful and not pushy. They recommended the right unit for our house. The scheduler was flexible with times and availability. They even called to move the date up for installation a month earlier! The service technicians were kind, hard working and answered all our questions. Again from start to finish it was a great experience. I will certainly recommend Burkholders to everyone who is looking for heating and cooling needs! Thanks! Joe and Alice O'Brien

We are very pleased, as always, with our service from Burkholder's.

Excellent workers that installed the system in 3 days. Very knowledgable and courteous.

The ratings above are relevant only to installation.

Professional, educational, timely completion of project, and cost effective

All the employers that I talked to were both polite \& educated. That answered all question I had. The workers that came to the house were very thorough and clean.

The installation went without problems and was done in a totally professional manner.

Top in your field!

Excellent customer service and quality of work was superb!

Very nice and helpful

Excellent service.

I'm very pleased with my system. The technician who did the install work was excellent

Expertise was amazing and installation was efficient. Never a doubt the crew knew their job.

Wow what a great experience !!

Have been happy with their service.

Fast and diligent install. Answered all my questions and took care of all my requests. The install crew was top notch.