HVAC Maintenance

This is the second time I've used B\&B to instal a new furnace and AC unit, one in my house and another in a rental. The employees from Scott to Niki and Leah and Luke, my every expectation was exceeded. I would strongly recommend B\&B.

Sebastian and Cody were excellent, very knowledgeable, very experience, very courteous. Awesome effort by both, just could not ask for a more professional install and education on the new Furnace and AC. Found B\&B several years ago through an inquiry with Carrier. Our recent failed system has three zones and until I found B\&B, most HVAC service dealers in our area knew very little. We absolutely enjoy our three\-zone system. B\&B has maintained our HVAC for over five years and all service appointments have been excellent, it was an easy choice to select B\&B to replace our old Carrier units. My only concern is why our 13\-year Carrier Furnace failed, would have expected at least 15 years based on other purchased Furnaces.

Furnace needed to be replaced. Devin and Cody were on time and ready to work. Did a professional job especially since the furnace was in the crawl space. Finished the job in a timely manner.

We just had a Carrier HVAC system installed by B\&B this week. Everyone involved was pleasant and professional. When I initially called it was immediately obvious that they knew what they were doing. They scheduled a rep to come by the following week to quote pricing for our new system. He was knowledgeable and we choose the option he said he would recommend if it were for his parent's house. After getting 3 more bids, we choose B\&B because of their time in business, great reviews, and no BBB complaints. Also, their pricing was fair and the whole transaction was straightforward. The installation went without a hitch. I definitely recommend B\&B.

The entire team (sales, office, installers) were very knowledgeable and friendly. All my questions were answered immediately.

From the quoting process to scheduling, installation, instruction and billing, everyone we dealt with was very timely, courteous, and helpful. As might be expected, a couple of issues came up in this major project but were quickly and easily resolved. Highly recommended.

We had an emergency furnace replacement during one of the coldest weeks of the year. We got next\-day service, from very professional and courteous personnel from B\&B.

Excellent experience and great work!

We've had B\&B here a couple of times since moving in, once to install a whole\-house humidifier, and a second time to do routine maintenance on our furnace/AC and water heater. Both service people were excellent technically, friendly, and communicative.

Selection of our new Carrier furnace was clarified by the dealer's inspection of our existing furnace set\-up and his explanation of Carrier's options. We've dealt with his dealer for about 20 years, recommended at the outset by a then\-manager of our homeowners association. Their semi\-annual service, by contract, has been reliable, proficient, effective. No reason to change horses now.

Good

My original unit is on the roof, the first rep stated that it came be put on ground with little cutting into my basement ceiling, which was not the case, when the rep that actually did the install explained all the walls that would need to cut to get unit on the ground, and I would be responsible in repair the ceiling. Unacceptable, unit remains on the roof! I am confused about being told not to cover because creature in the winter will try to locate heat and nest. Later when talking about hail damage to my unit being on the roof, I was told I probably should cover to protect! New units, in my opinion should come w/AC cover!

I had a great experience from start to finish. When I called to make an appointment I spoke with Leah \& Nicki they were both professional \& helpful when I decided to make the purchase. Scott came out \& went over our options \& explained everything when he came out to give an estimate. Sebastian \& Alex did the install. They were on time \& installed the unit with very little disruption to my day. They were professional throughout the whole ordeal. I would recommend B\&B to anyone looking for an air conditioner or furnace.

I can always count on B\&B Heating an Air \- I trust them.

very professional and friendly

On time and finished the install in the time allocated. Walked us through the unit to make sure we understood all of the features.

Great service.

Outstanding experience! I highly recommend BB Heating and Air Conditioning, Inc. to anyone who is looking for an honest, experienced HVAC contractor. BB did what all of the other big\-name companies failed to do. And, their prices are extremely competitive. Will definitely be hiring BB for all of our future needs. Thank you!!

Very prompt excellent service

Great experience, great price, timely follow up with all items needed.

B\&B did a great job from quoting to install. I would highly recommend.

A great experience from start to finish. Absolutely would recommend B\&B to others.

Great job on install, very professional, and knowledgeable. Scott did a fantastic job with the measurements and estimate making sure we got what we needed without tearing my ceiling up, which is something other contractors failed to address. Sebastian and Byron did a fantastic job on install. We could not be more pleased. Our electric bill has dropped dramatically! Thank you for quality products and quality service partners! Heard about B\&B through a request from Better Business Bureau.

Always fair, accurate and attentive. They're complete pros. I'm a multiple\-repeat customer.

Have using B\&B Heating and Air Conditioning for the past 11 years. They are the best.

They are very competent, they are excellent!

Had lived in my townhome for almost 30 years without air conditioning and then more recently with just a whole house fan. Sometimes summer heat too high for just a fan. I took a number of bids and decided on B \& B. I felt their advisor Scott was very practical and presented me with a proposal I felt was tailored to my needs and included so much, such as taking care of rebates and the inspection. Their installation team Terry and Cameron were also wonderful \- on time, efficient, and really helpful with tips on energy efficiency and coordinating use with my house fan. Their first day they had my air conditioning hooked up, and it was the first 100 degree day of the season! Thanks.

B\&B Heating never ceases to disappoint. I have used them multiple times for various HVAC needs across many homes and I will always continue to use them. Overall service is top notch with great equipment.

B\&B is always great to work with. I trust their recommendations and their work.

I have worked with B\&B for many years. Tim, Chris and the B\&B Team are the most professional HVAC supplier in the Denver area. I have recommended B\&B to colleagues and friends and there has neve been an issue. B\&B is very accountable, arrives within the time window and completes the new install, or service as requested. Your mistake if you use anyone other than B\&B.

Friendly, polite and professional service. Very happy with our product

Great customer service + fair pricing + quality work.

Good Service

B\&B Heating and Air Conditioning was amazing throughout the entire process of getting our air conditioner and steam humidifier installed. Everybody we worked with was very professional and knowledgeable from getting the initial estimate to installation. We would highly recommend them for any heating and cooling needs.

Class act! Creative solution to our noisy furnace, everything on\-time, carefully explained. Price was in the ball park too!

very profesional installation

We had no problems for them to solve but they would have solved them if we had. B\&B is fabulous. We have been using them for a number of years to service our original HVAC which was now 20 years old. We absolutely love the new system. With our Colorado weather, using the "auto" setting gave us some heat the couple of mornings this last week when the temperature was only in the 40s.

This was a very difficult project, Terry and Justin figured it out and solved almost impossible problems.

B\&B Heating did what other companies said couldn't be done. They could not have been more professional and knowledgeable and willing to help and they were comfortable to have in my house. I would encourage everyone to look no further and call them.

Both Marco and Rod were efficient, providing information relevant to proper maintenance and operation of the furnace and humidifier

B\&B is the best company for air and heating. Both for services and new installs.

Excellent service \- knowledgable, efficient and courteous

Everything went very well. B\&B did a great job.

There tech was the best I've ever meet, and I've meet a lot.

B\&B were great from setting up a time for the estimate to having the work completed. Would highly recommend them to anyone needing HVAC service.

All techs and salesman were honest and straightforward. We were able to get service on the weekend (our old AC failed on a Friday), and a replacement the next Saturday. Timing was very important to us as my wife is on oxygen and can't leave the house. In fact, the first tech who visited, Rod, came back after assessing the problem with a portable AC unit to keep my wife's room cool until we could get the work done. We learned later he had purchased the unit out of his own pocket. We were do grateful.

Love my A/C! Friend recommended them and I couldn't be happier!

The guys that did the work were great in every way possible

They did a quick great job

Excellent Overall Experience from proposal to installation.

No follow up from Scott. His manager said I'd be contacted with payment procedures and all I got was a confirmation that I had it installed and a request to evaluate. And still no info on the rebate.

The experience for me was easy and I appreciated the expertise of Luke and his co worker. The furnace and air conditioner work very well. These guys were very clean as well. ten out of ten !

The system works great and we are thrilled

Excellent experience. The Sales Rep. and the 2 Installers were terrific. Would definitely recommend B\&B Heating and use them again. Fred Volmer

done ahead of schedule no mistakes

From the salesman to the installation, I'm extremely happy! They were professional, courteous, on time and very helpful. Thanks guys!

Very professional. Fair price.

The two gentlemen who installed my furance and A/C were professional. they explained what they were doing.

Terry and Kelly from B\&B did a super job. Very efficient and knowledgeable

Everyone at BB Heating AC made this experience a good one from scheduling our appointments to determining the proper unit for our needs to a timely and efficient installation. Bravo BB!

The unit they sold and installed seems to be too small for our home. It runs 24 hours/day and barely cools the house. I just can't imagine that the optimal design is to have the machine running 24/7 just to take the edge off. They came out to look at it and said everything was fine. I'm still in process with them, and am hoping it will get resolved, but it's been a frustrating first experience.

Went well with no problems to date.

They are so nice! They came in under the other quotes we got, helped us decide the best furnace for our house size and budget, and got it done in less than a day. I was worried since our basement's access to the furnace is not ideal but they did a great job. They helped connect our furnace to our new Nest system. They were very respectful of using side doors during our toddler's nap time and were very sweet to the dog. Wonderful experience.

Great Job