Heat Pump Repair & Service
By DTC Air Conditioning and Heating
DTC Air Conditioning and Heating can help keep your home comfortable with professional heat pump repair and service near Georgetown, TX. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
Heat Pump Repair & Service in Georgetown, TX
What Does The Process Look Like?
Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.
Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.
Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
Other Services We Provide
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Georgetown
Verified PurchaseOutstanding service and workmanship with fair pricing
June 02, 2025
Excellent work and service and I have recommended this company in our Sun. Excellent service and very knowledgeable about the installation of the A/C . They were extremely helpful and clean workmanship inside and outside of our home. This type of service is extremely valuable in this day and time . We highly recommend this company.
Jack
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseSuburb Service from DTC
June 02, 2025
DTC is a professional, reliable organization who were punctual and focused on the job.
Robert
Expertise (4)
Solve Problems (4)
Service (4)
Verified PurchaseVery Good Experience
May 24, 2025
Gary (?), the Service Rep was very knowledgeable and answered all of our questions.
Mike
Expertise (4)
Solve Problems (4)
Service (4)
Verified PurchaseDTC new furnace and air conditioner
November 17, 2024
Professional, respectful, timely
Mimi
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Company and Customer Service
September 25, 2024
I have my new HVAC company! They installed a new Carrier system in September 2024. The customer service was excellent, from the office staff who took my phone calls to the owner, technicians, and the service sales manager. The time from phone calls to on\-site service was very reasonable and timely. Finding companies that provide this level of customer service in these busy times is challenging, and DTC proved that the goal of excellence can be achieved!
Alize
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional
April 22, 2024
They we very professional and thorough
Rick
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseTwo HVAC units replacement
March 21, 2024
Replaced both house in two days
A.J.
Expertise (5)
Verified PurchaseBetter than the other Georgetown dealers we have experience with.
January 23, 2024
They didn't hook up the thermostat right when they installed it. They came right out and fixed it though.
Anne
Expertise (5)
Service (4)
Solve Problems (5)
Verified PurchaseGreat Installation Service
December 28, 2023
Used DTC to install complete Carrier Infinity system. On time and professional team installation. Service manager took the time to explain the system to us.
Ed
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSatisfied Customer
December 13, 2023
We have been customers of DTC Air Conditioning for years. They are honest, responsive and knowledge. We always call them for our air conditioning and heating needs.
Paul
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent
November 28, 2023
Excellent
Chad
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service and installation - Definitely recommend
November 07, 2023
We would highly recommend DTC. They gave us the best quote on our system and installation was done within days of requesting it \- they were knowledgeable, efficient and courteous,
Ron
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat from bid to install
October 06, 2023
DTC and all their guys were great from start to finish.....Kevin was very helpful and a true professional.
Bob
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA++ True Professionals
October 06, 2023
Great communication from start to finish. Excellent price.
Joe
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEFFICIENT- PROFESSIONAL
September 16, 2023
DTC Changed out my HVAC system in less than 6 hours. They were a great team and worked very efficiently. I hope that their service is as good as what their install was. I recommend them!
Jennifer
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase5 stars
September 09, 2023
Five star service from start to finish. Had a new AC unit installed within 24 hours of finding out my old one had a leak. The installers where on time, fast, clean and talked me through the install process. I will never use another AC company. A client for life.
Stacy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMy AC guys
August 25, 2023
Will use these guys every time
Frank
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThis company and the employees are great to work with!
August 09, 2023
I would definitely use this company again. Knowledgeable and professional. Glad we put our trust in them.
James
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood experience and great customer service
August 03, 2023
Working with Gary and the team was easy. We had to replace two units and found their pricing to be fair. They will be our go\-to for AC in the future.
Renee
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent customer service, trust worthy, and reliable. Down to earth folks, and communication!
June 07, 2023
Excellent customer service, communication , and follow up regarding new Heat Pump installed at our home. Reliable and trust worthy experience upon the installation of our new system.
Craig
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseUsual excellent service
January 18, 2023
Michael did an excellent job of installing a new thermostat and then explaining all that it would do that our old one wouldn't. We've used DTC for 20+ years and have always received excellent service. Have recommended them to multiple people and online.
Joe
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMy wonderful experience with DTC
September 23, 2022
It was such a positive experience from beginning to end!
Debbie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways there when you need them.
July 18, 2022
I have worked with DTS for over 15 years and they have kept my Carrier unit running perfectly. When it came time to replace my system, there was no one I would look to but DTC to replace it. Within 24 hours, I had a new system installed and I was back in AC!!!
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Company!
April 26, 2022
Crew worked well together and finished the job quickly!
Scott
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service
April 19, 2022
Excellent commmunication and explanation of work needed.
Heath
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service
February 22, 2022
They really looked for a solution we both would be happy with.Great advice and customer service.
Veronica
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAC replacement
September 27, 2021
Quick, efficient,knowledgeable, polite, pleasant
Vicki
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReplacement
September 13, 2021
On time and efficient
Randell
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Heat/AC system
August 20, 2021
All DTC personnel were polite, professional, and well informed. I was presented with 4 option to replace my existing unit and all questions were answered. Absolutely no pressure to make a sale. Highly impressed with the ethics and honesty of this company. New unit installed and working well. Very pleased I contacted this company to complete my HAVAC unit.
Roger
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDTC Rocks!
August 18, 2021
DTC is amazing. They always go above and beyond to make sure its done right!
Davis
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstallation
June 25, 2021
Professional team.7
Carol
Expertise (4)
Service (5)
Solve Problems (4)
Verified PurchaseGreat Experience
April 30, 2021
Greta service, and explanation of how system works
Ron
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseperfect!
December 16, 2020
super thorough and careful; very patient \& unhurried with explaining everything; professional; really appreciated the health precautions as my husband just got out of hospital; gave us the info to choose best system for our unique needs rather than pushing anything. Nearly immediate return calls.
Pat
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat customer service
October 14, 2020
Professional, knowledgable, great customer service.
Tina
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHeros of the Heat Wave
August 21, 2020
DTC came quickly, was sensitive to my family's discomfort, and got the job done.
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional, Will definitely continue to do business with them.
August 09, 2020
My son recommended them , very happy with the whole experience!
Ted
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHighly Recommend!
July 28, 2020
Very professional, courteous and competitively priced. Very easy to work with.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstallation
July 09, 2020
The men did a great job
Patti
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC instal
June 05, 2020
On time, quick, and efficient. Great response to questions.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat group of people. I would recommend DTC to everyone.
April 07, 2020
Got the quote on Thursday, Installed everything on Friday by their expert group of installers. Was also given hands on instructions on operation of the air, heat and thermostat.
Joe
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional
March 24, 2020
Knowledgeable
Diana
Verified PurchaseSatisfied customer
November 22, 2019
I heard of DTC through another satisfied customer. They arrived a bit late due to weather conditions, which is completely understandable. They immediately got to work and satisfactorily installed the unit, which works great. A minor issue came up after installation and they immediately scheduled a service person, who took care of the issue.
Wayne
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseP.O.M.G
November 20, 2019
Top of the line with their service. Very accommodating.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFIRST RATE
November 12, 2019
THEY HAD EXTREME KNOWLEDGE ON THE PROCESS AND WALKED US THRU EVERYTHING WE NEEDED TO DO TO OBTAIN A NEW ROOF.
George
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHighly recommend!
November 12, 2019
This was a very positive experience \- from beginning to end! Thanks!
Larry
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseProfessional
October 09, 2019
Great people. Trustworthy
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional and responsive!
October 03, 2019
We have used DTC A/C and Heating for several years and have been pleased with their service and employees.
Edwin
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional and responsive!
October 03, 2019
We have used DTC A/C and Heating for several years and are pleased with their service and employees.
Edwin
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseto the rescue
September 12, 2019
had a/c problem, dealer sent tech asap
Cheryl
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDTC Air - replaced my home AC unit
August 26, 2019
Very pleased with the install of my new system.
Sam
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseJames and DTC team continue to impress with their expertise and commitment o customer care.
July 22, 2019
Great experience!!
Vito
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRating
July 14, 2019
Excellent
TACOMA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRating
July 14, 2019
Excellent
Tacoma
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHome A/C air conditioner & heater replacement.
June 26, 2019
I can not be happier with DTC A/C \& Heating installation. All employees were very courteous and professional.
Dale
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional service
June 14, 2019
Recommended to my neighbor
Timothy
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExperience was aceptable
June 13, 2019
Installation appt was set up in advance, however, not all parts were included in the installation. Had to make a 2nd appt to complete installation.
Lynne
Expertise (5)
Service (4)
Solve Problems (4)
Verified PurchaseDTC AIR CONDITIONING & HEATING
May 09, 2019
Very professional, found the problem and went out of the way to repair other unexpected issues. Service was timely for my schedule, quick and expert in correcting the problem.
SANDRA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat customer service
May 07, 2019
The team at DTC AC and Heating are all about taking care of their customers and exceeding their expectations. Thier personal are extremely knowledgeable and very professional to deal with.
Lofton
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThey installed the wrong equipement
February 26, 2019
I requested a 16 seer system. They installed a 14 seer system. When I pointed that out to them, they said they would come back the next day and replace it with the 16 seer system. I had to take a second day off work.
Ladd
Verified PurchaseNew Carrier AC/Furnace installed to replace old one
August 22, 2018
Fast service and response to questions.
Dennis
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew A/C System Installation
June 20, 2018
Dealer got to my problem of needing a new system in just a few days during a high peak demand time of year. Explained operation of new system and made recommendations on filters and operation. Great job
DOUG
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery Happy with new setup
November 14, 2017
Had Henry, Junior, and Gary do a great job with our installation last week. We haven't had to press it into action too much yet but have been satisfied up to this point with the performance and quietness of the units. We are definitely going to recommend DTC to anyone who needs service or installation.
TOM
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCompany employees top notch. Have used them for a year and have service contract.
August 17, 2017
They company comes when they tell you and do the work professionally with people who are courtesy and nice. I will use them again when we need something.
Loretta
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFirst class service and employees
June 16, 2017
I have been using DTC since they first began. They are always knowledgeable, friendly, helpful, etc. Our AC went out while we were on vacation and of course we come home on the weekend. We called on Monday, they were there on Tuesday, and replaced the unit on Wednesday. I have always been pleased with their service.
MICHAEL
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase18 SEER
April 05, 2017
With summer coming on and a 12 year old AC, we decided to replace. DTC explained our options, reviewed the rebates and installed. They were very carful in the house and explained the workings of the new system.
Arthur
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHVAC Replacement 5 star rating
October 18, 2016
Repaced furnace and A/C unit
Thomas
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC system Texas Hot
August 11, 2016
Installation of new HVAC unit
Sandra
Expertise (4)
Service (4)
Solve Problems (3)