Furnace Repair & Service

Veteran staff. Great team.

Climate Control did an amazing job educating me about the system, having a very fast lead time, efficiently installing the system and being very friendly along the way. I can't recommend them enough.

Very satisfied with all aspects of the work

superb service in all aspects

Excellent service from offering multiple solutions at different price points to making sure everything was properly installed and working correctly! Would highly recommend!

The Climate Control team did a great job for us. They were out promptly when we called for their help. They carefully assesed and explained the problem and provided options for repair and replacement. We opted for replacement. The installer team arived, replaced the furnce and AC. They explained thier process, compelted the job, expained how to use our new equipment and cleaned up when they were done. It was a good experience. Thank you!

Everyone at Climate Control was very responsive, they were reasonably priced and we're very happy with our new heating and air\-conditioning system.

Excellent experience, knowledgeable and professional personnel.

Furnace shut down over weekend. Early Monday scheduled a consultation for 10AM. The consultant provided options to resolve my issue. A quick decision resulted 2 servicemen installing a new furnace at 8AM the next day. Excellent competent efficiency had heat restored by noon. I highly recommend Climate Control personnel to resolve any heating/cooling issue!

Excellent service, always available for concerns and questions

Technicians were quick and precise. No "How to" manual with the controller in the house so unable to figure it out....guess it will take some time. Do not like the feature that you have to download app to control it, wish we would have had a choice but never given the option. Trying to find a work around still \- 2 weeks later. Currently having to manually control the temperature a few times a day which is a huge waste of time.

Climate Control is my trusted HVAC resource.

the sales rep had great knowledge on options we could do for a new gas heater so rather than fixing the old one we purchased a new heater and we love it.

No complaints. Would recommend.

Wonderful job!!! All people from start to finish great! Special thanks to Sal., Chris and Louis Been using Climate Control over 15 years and always outstanding service. Thks

We would use Climate Control again for a Carrier Infinity system.

Our experience with Climate Control was a wonderful one. Sal (Sales Representative), Chris (Technician), and Luis (Technician) were extremely thorough and professional during the entire purchasing and install process. Their work was clean and they cleaned up after themselves. They were extremely knowledgeable and willing to explain everything they were doing during the install. We would 100% recommended Climate Control LLC.

When our 30+ year old furnace started failing, we chose Climate Control over the other HVAC companies we met with. The main reason was because they were able to give us the models of Carrier furnace \& A/C that we wanted within our budget range, while other companies tried to downgrade to a lower level of furnace \&/ or A/C. Salvatore, our main contact person, was great\- very courteous, professional \& helpful. Our new furnace is so much more quiet \& efficient than our old one. We definitely plan on continuing to use Climate Control for the maintenance of our new furnace \& cooling system!

Thank you! We are very pleased with our purchase. We have been long time clients of Climate Control and will continue to use their services.

Good job!

This company responded on a short notice and did a very thorough free consultation. The installation was done without any issues and the installers were very friendly and competent. All the staff from the office people, initial assessment person to the installers were awesome! We thank them for being honest about our options and for finally giving us our heat back during a hectic holiday season!

Excellent communication

Excellent, quick \& painless install of an A/C unit.

Brett was very helpful choosing the correct Ductless system. The installer Cris was very knowledgeable and answered all my questions with a smile!

No complaints at all regarding the work and the people who came out to do it. I do wish they could communicate via email. This install required many phone calls that should have been emails.

I love my new Carrier system. My home is comfortably cooled and I look forward to seeing how it responds in the cold/wet season.

Climate Control was able to replace our unit faster than other companies I tried. They had crews available and product close at hand to ensure a quick resolution to our problem. They also offered a fair price. Chris, our installer, was very informative, respectful, conscientious and thorough. The work that he and his assistant did was top notch. I am in the home remodeling business so I fully appreciated his abilities. I would highly recommend Climate Control for your HVAC needs.

Very nice that they were able to get my broken AC replaced in a timely manner

They made it happen!

The Heat Pump was just installed this week \- we have not yet requested service on the unit. I do not like the "smart thermostat" that was installed. It had ZERO user guide information in the package and minimal printable guidance on\-line.

Decades long customer here. Quality of employees is exceptional. Challenges that arose with recent install solved quickly and with good cheer.

Very professional and competent

Good service, helpful \& thorough, great follow\-thru

Terrific service from sales, service, and installation teams! Great communication, straightforward about problem\-solving options, and priced right. Highly recommend!

From the estimator who took a long time to get just the right size filter box per my needs, to the admin who ran out to buy me the right filter, to the manager who brought back the right unit from WA to the installer, everyone went the extra mile to make this work. This crew wants you to be happy with your investment. Their commitment is really impressive.

Regarding the sales process: We believe the salesman needs a little more training in the Climate Control process and procedures. He needed to come out three times in a week's time to gather complete information in order to give us a final quote on a new HVAC system. Even though they were kind enough to loan us a space heater, we were anxious to potentially get on the install schedule since we had no heat and there were numerous delays. Installers were very good and worked efficiently. We have been customers of Climate Control for over 25 years and were disappointed that they could not give us any loyalty or senior citizen discount. We know they need to make a profit but our bid started in the $17k range and ended over $20k.

My furnace went out and I was without heat for a week. This company was one of six I contacted and was also recommended by a neighbor. The estimate I received was fair and detailed which made it easy to make my decision.

Everything went very smoothly. Thanks for the good work.

Friendly and capable

Great service both before, during and after install when they even verified that everything was preforming as we hoped. Honest info about what systems would work for us and being aware of what our budget would allow. Quotes I got from other companies were always at the top of our budget or even over our budget with pressure to make payments, so it was wonderful that Climate Control actually listened to what we wanted and had reasonable prices.

Happy with service over the years and the new Carrier furnace.

Search no further for the best!

Arrived on time. Completed work in a (long) day. Considerate and professional. Solved support problems with old heat pump and furnace. Recommend highly.

Professional and hard working team. Installed with minimal disruption and helpful with any questions. A very pleasant experience.

The crew who installed our HVAC system were kind, friendly and very knowledgeable.

Appreciated the quick turnaround for installation of new air conditioner. Team members called ahead to confirm arrivals and always showed up on time. Much appreciated. New unit and new thermostat work great!

Whether the right expertise existed or not, I was either misled by inaccurate knowledge by the tech and the sales rep, or I was outright lied to. Regarding solving problems...they were more likely to create problems. As for service, they installed on time and the system as installed seems to be working (we'll see after some time has passed), but it wasn't as contracted for, and they refused to provide a corrected contract. The final invoice was adjusted to supposedly reflect the changes. Basically Climate Control seems to be running on auto\-pilot, with little attention to detail or customer need. Put simply, very unprofessional!

Great crew doing the install. This was a big upgrade from our former system.

They were very thorough throughout the purchase process and very attentive to our concerns prior and during installation. Great company to work with!

Efficient and clean installation.

very professional, knowledgeable and performed on time as scheduled

The installer did an excellent (and honest) job of explaining to me the issues once he arrived onsite. The installer followed through on all his work items.

After 40+ years of service, our old AC finally failed. We called Climate Control, promptly sent out their rep to assess our situation. In response, we purchased a new Carrier system from Climate Control. Every stage of the process (tearout the old, install the new, integrate with existing furnace, test system, cleanup, and cart away junk) was performed professionally, cleanly, and effectively. All appointments we exactly on time, and all work performed efficiently and correctly. No followup calls were necessary. Thank you Climate Control.

Very efficient and polite. Took less time than I expected.

Prompt sales service, installed with expert attention. Very happy with quality of sales, service and product

Good customer service, prompt, polite and professional

We had a good experience

Our old AC unit broke right before a major heat wave, and the Climate Control team worked very hard to get a new, better system up and running for us. We slept much better thanks to their help!

Excellent and professional craftsmanship and customer service. I would Highly recommend this company.

Got the work done earlier than promised.

HP seems to operate OK. Installation fine. Only complaint is the Infinity WiFi thermostat \- pretty sad. The unit only takes care of the bare minimum as far as looking at system outputs. Things it could do: Run hours per day/week/mo/yr of blower, same for HP in stage 1, HP in stage 2, length of run time per cycle, response to outside temperature, HP run time vs outside temp, interior temp response to HP running, et al. Like tasking a smart phone to just to phone calls.

New furnace, new AC unit, new thermostat. Everything installed well. Looks great. Works great. No details missed. Lance and Steve both worked non\-stop till the job was completed. Both courteous and professional. Also appreciate Ben's help as the sales coordinator and advisor. Great job team. Two times now that I have chosen climate control (First time was for a kitchen vent Hood and bath fan and all associated duct work).

installation of our furnace went a full 12 hours longers than promised. Other than that the installation went smoothly and the furnace works great. we love the digital thermostat

Excellent job

Replaced Old 28 year old AC unit

The work replacement work was done in the time we expected and it was done in a quality fashion. We haven't needed to use the furnace yet but the air conditioner is getting plenty of use.