Furnace Repair & Service
By Steve's Five Star Service
Steve's Five Star Service is your trusted local expert for furnace repair and service near Upland, CA. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
What Does The Process Look Like?
Book an Appointment
To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.
Evaluation & Estimate
A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.
Perform Service or Repair
Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.
Other Services We Provide
AC Repair & Service
We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Upland
Verified PurchaseThermostat installation
April 26, 2026
In December 4, 2025, I bought new Carrier infinity system control thermostat & got the installation from your technician Steven Wood. The total cost & services was $ 1750.00. So far, the thermostat is working ok but the function to connect to data server & OTA server are not working therefore I m not able to access it via the app. The technician came back & forth at least 3 times to update software but still not able to make it work. I m not sure this is the malfunction thermostat or not. I m really patient to wait for the technician to figure out. I believe the thermostat is still under warranty. Please help by sending some else to solve the problem. Thx
Susan
Verified PurchaseThe process was very easy and informative to help me find the best product for my home. The installation was done very well with care and cleaning consideration. I would recommend Steve's Five Star Service to a friend or relative.
March 23, 2026
The process was very easy and informative to help me find the best product for my home. The installation was done very well with care and cleaning consideration. I would recommend Steve's Five Star Service to a friend or relative.
Curtis Carpenter
Verified PurchaseWe are very happy with our heat pump! It cools and heats the house well. We also got our federal tax credit — Steve‘s provided us everything we needed to make that happen.
August 22, 2025
We are very happy with our heat pump! It cools and heats the house well. We also got our federal tax credit — Steve's provided us everything we needed to make that happen.
Pam Bromley
Verified PurchaseVery kind and professional
January 13, 2025
Very kind and professional
Aaron Kao
Verified PurchaseReceived an accurate and detailed quote next day. Work was scheduled and completed as planned. Steve and staff are a pleasure to work with.
August 13, 2023
Recommended components and technology operating quiet and cool just as Steve described during consultation.
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasehighly recommended
July 22, 2023
The job was done professionally and quickly.
Donna
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOverall excellent professionalism.
July 18, 2023
Overall excellent professionalism.
Douglas Quek
Verified PurchaseGood Experience
April 22, 2023
I had a good experience with Steve's. I needed a complete heating and cooling system replacement. Sales Rep Blake did a great job assessing what options would work for my house and running me through them. The install crew (Rich, Joel, and Fernando) were courteous and quick, and worked around what was essentially a full house of kids. I will use them again for my household needs.
Fernando
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSteve's Five Star team was very professional, courteous, clean and efficient. They are an honest and reliable business. I would recommend them to anyone looking for these types of services.
February 14, 2023
Steve's Five Star team was very professional, courteous, clean and efficient. They are an honest and reliable business. I would recommend them to anyone looking for these types of services.
Joaquin Montesa
Verified PurchaseThey never response my request, so I dealt with another company
January 17, 2023
They never response my request, so I dealt with another company
Victor Liu
Verified PurchaseNew AC installed
December 12, 2022
Great service
George
Expertise (4)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Customer Service with Quality Products
July 18, 2022
Professional, Friendly and Experts in Heating, Cooling and Plumbing
Kathleen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Experience
July 14, 2022
Excellent performance by everyone one at the company. Installers Fernando and Jorge were very polite. They even made an unrelated household repair. Very satisfied from the estimate to the installation. During the estimate process Blake answered all my questions and provided helpful options.
Mary
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSteve's service
July 01, 2022
Excellent service, staff and installation. The best.
Donna
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Overall Experience
May 31, 2022
Steve's Five Star Services provided us an overall great experience in purchasing a new Carrier Infinity Furnace and Air Conditioning System. They also re\-ducted our upstairs air ducts as well. Their technicians were knowledgeable, very professional, and answered all our questions. The system was installed and passed test without any issues. Everyone we dealt with from Steve's was terrific (sales, office staff, installers and testers). I would highly recommend their services.
Deborah
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseMoney well spent
May 26, 2022
We had our entire HVAC system replaced on May 16 \& 17 of 2022 with a Carrier 4 Ton system and we are overwhelmed with its performance and efficiency. The system cools the house quickly with little to no noise, the heating system has no noise. We are pleased with our choice of HVAC system and we are happy with the installation company for their excellent installation service. We definitely recommend Carrier and Steve's Five Star Service for any HVAC needs.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCompletely Satisfied
November 28, 2021
Reliable and experienced
Bruce
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase👍
April 12, 2021
👍
Gary Munoz
Verified PurchaseEverything Steve’s Five Star planned was accomplish on schedule. All different jobs and teams involved got the job done according to local regulations and permitted. Top customer service, they will always get back to me once when I had questions. Excellent work and service. Very satisfied.
March 30, 2021
Everything Steve's Five Star planned was accomplish on schedule. All different jobs and teams involved got the job done according to local regulations and permitted. Top customer service, they will always get back to me once when I had questions. Excellent work and service. Very satisfied.
David Cuevas
Verified PurchaseWas on time and diagnosed the problem quickly along with an estimate. Went to his shop for needed parts and returned in 30 minutes and completed the job. Stayed until he had verified all repairs were working as intended.
All good so far!
January 26, 2021
Was on time and diagnosed the problem quickly along with an estimate. Went to his shop for needed parts and returned in 30 minutes and completed the job. Stayed until he had verified all repairs were working as intended. All good so far!
Stu Egli
Verified PurchaseWe had two complete HVAC systems replaced in our home. Steve's Five Star Service sales and work crews were prompt, professional, experienced and did a great job. Thank you.
January 22, 2021
We had two complete HVAC systems replaced in our home. Steve's Five Star Service sales and work crews were prompt, professional, experienced and did a great job. Thank you.
Rocky Crabb
Verified PurchaseVery professional technician. Solved problem economically!
December 22, 2020
Very professional technician. Solved problem economically!
Harriet Botwin
Verified PurchaseJose was able to clear all the floor drains.
December 16, 2020
Jose was able to clear all the floor drains.
Carol Coppel
Verified PurchaseVery good service by Doug
September 07, 2020
Very good service by Doug
Ria Muller
Verified PurchaseAnthony was very knowledgeable and explained everything. I learned a lot about how to maintain the AC unit. Signed up for the maintenance plan, it was a no brainer.
September 07, 2020
Anthony was very knowledgeable and explained everything. I learned a lot about how to maintain the AC unit. Signed up for the maintenance plan, it was a no brainer.
Valerie Wren
Verified PurchaseI contacted them on 8/21 & still have yet to hear from them..........
August 21, 2020
I contacted them on 8/21 \& still have yet to hear from them..........
Janine Bissonnette
Verified PurchaseGreat service. Fair. They installed our new system 5 years ago and had them back for a check.
July 11, 2020
Great service. Fair. They installed our new system 5 years ago and had them back for a check.
Mark White
Verified PurchaseExcellent work, friendly service.
July 05, 2020
Excellent work, friendly service.
DENNIS MILLER
Verified PurchaseI made a request online for an appointment. No response. Not good
June 16, 2020
I made a request online for an appointment. No response. Not good
John Banuelos
Verified PurchaseNever had service. Estimates was supposed to call me but never did. Cannot rate service that wad not received. Screener was not helpful.
May 08, 2020
Never had service. Estimates was supposed to call me but never did. Cannot rate service that wad not received. Screener was not helpful.
Yolanda Lucero
Verified PurchaseGreat people to deal with
January 26, 2020
Great people to deal with
Bob Gordon
Verified PurchaseThey did a fast and great job.
I would recommend them to a friend
December 24, 2019
They did a fast and great job. I would recommend them to a friend
Art Trujillo
Verified PurchaseWorst Ever. Made online appointment, no show. Called in =no help!
August 06, 2019
Worst Ever. Made online appointment, no show. Called in =no help!
Charles Thompson
Verified PurchaseI just needed a 2nd estimate for a full system replacement and Steve's came in MUCH lower than the other one I received so I opted to go with them. Brandon was thorough and transparent with his quote. I'll review again when the work is complete but they started out REAL strong. Call 'em.
November 06, 2018
I just needed a 2nd estimate for a full system replacement and Steve's came in MUCH lower than the other one I received so I opted to go with them. Brandon was thorough and transparent with his quote. I'll review again when the work is complete but they started out REAL strong. Call 'em.
Joe Phillipy