Southport Plumbing Heating Cooling
HVAC Services in Caledonia
Southport Plumbing Heating Cooling specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Caledonia and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
Experience and Certifications
Experience and Certifications
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Indoor Air Quality Experts
Proper indoor air quality requires more than an air conditioner. As Carrier Indoor Air Quality Experts, we have completed coursework and passed a comprehensive test to deliver a cleaner, healthier home environment.
Consumer Choice
We participate in Carrier’s Consumer Choice Warranty program and are authorized to offer a choice of factory warranty options on eligible Carrier-branded equipment.
President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.Indoor Air Quality Experts
Proper indoor air quality requires more than an air conditioner. As Carrier Indoor Air Quality Experts, we have completed coursework and passed a comprehensive test to deliver a cleaner, healthier home environment.Consumer Choice
We participate in Carrier’s Consumer Choice Warranty program and are authorized to offer a choice of factory warranty options on eligible Carrier-branded equipment.
Repair and Services
AC Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
Emergency HVAC Repair
We understand that HVAC emergencies can’t wait—that’s why we offer 24/7 emergency repair service to restore your comfort quickly. No matter the time or weather, we're here to get your heating and cooling system back up and running.
Heat Pump Repair
Count on us for dependable heat pump repair and service to keep your home comfortable year-round. Our experienced technicians troubleshoot issues, perform timely repairs, and ensure your system is operating at its highest efficiency.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
Installation
AC Installation
Enhance your home’s cooling and energy savings with our expert AC installation services. We install high-performance Carrier air conditioners and customize each system to match your home’s needs, helping ensure dependable comfort all summer long.
Furnace Installation
Stay warm and worry-free with our professional furnace installation services. We’ll guide you in selecting the best Carrier furnace for your home and complete the installation with expert care and precision.
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
About Southport Plumbing Heating Cooling
Emergency 24-hour service available.
Years in Business
21
Trusted HVAC Professional in Caledonia
Verified PurchaseHe knows his equipment and the communication with him is excelent. The people that installed the equipment were "VERY SMART" and took the time to answer any questions we had.
June 24, 2026
We have a new system installed and are going to learn how to use it today. Southport is new to our household but the service they provided was excellent.
Bob
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseSelig Leasing AC Replacement - Commercial unit
June 05, 2026
Staff was very professional, knowledgeable and friendly. Cleaned up post repair and took the time to discuss what was replaced. Nolan had good follow-up communication and was responsive.
Selig
Expertise (5)
Solve Problems (5)
Service (5)
Verified Purchasegreat service from Southport
April 03, 2026
For installation, Steven, Nick, Jack and especially Dylan were efficient, informative, and professional. For the initial meeting, Adam and Caleb were so easy to work with; they thoroughly looked at my house and then suggested the right size furnace and air conditioner. For such young men, they were very informed. Tyler serviced my former furnace and was efficient and friendly. All around great service from Southport!
Mary
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseVery Professional
March 05, 2026
Crew was organized and informative.
Carol
Expertise (5)
Solve Problems (5)
Service (4)
Verified PurchaseAmazing Experience
May 21, 2025
I had a Carrier system that was 24 years old and starting to show it. Southport did an amazing job setting the stage and letting me know how this process would go and what I could expect. They communicated much better than any of the other folks we had in to talk to us. The installation was smooth and easy and clean. Now I have no doubts that the system will keep my family comfortable, regardless of what is going on outside.
Josh
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseHeat pump
March 07, 2025
Sales quote and Install went ok, but installer did not have a tall enough ladder for second story install to do the job safely.
Peter
Expertise (4)
Solve Problems (4)
Service (4)
Verified PurchaseExcellent!
February 29, 2024
Installers were A1 and are at the top of their game. I could not be more satisfied with Southport Home Services. I have used them in the past for yearly maintenance on our HVAC system and did get a few other quotes but did not want to change course as I have been happy with the service. I cannot say enough good things about the install crew that they provided.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBrandon at Southport
February 15, 2024
Called for an estimate \& was able to have the furnace installed a few days later. Great service!!
Larry
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseGREAT 1111
February 05, 2024
gREAT
Rich
Expertise (5)
Solve Problems (5)
Verified PurchaseThey always do a great job!
December 19, 2023
Both technician's were very friendly and informative. They cleaned up when they left and answered all questions I had.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseResponsive to Customer Needs
December 15, 2023
Had issues with 20 years old Carrier Infinity HVAC system which served us well. AC unit went out in hottest part of last summer. Crews had a new one installed within days. Similar story with heating unit in December. Potential major breakdown was on the way, so they replaced unit within 3 days sending 3 techs to install in a short period of time. Very courteous, knowledgable and good communicators were the technicians and Nate from sales/customer service followed up. Initially had an issue with the new main thermostat and Nate brought a new one out the very next day and installed it. Cannot say enough about this company. Thank you!
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFull replacement of both furnace and AC
December 04, 2023
Great experience from sales to installation
Ashley
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExceptional customer service and best value around
November 04, 2023
This company is best of the best and their service personnel are exceptional as they are on\-time, informative and very helpful.
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasewell satisfied
October 04, 2023
very pleased with installation and service
Richard
Verified PurchaseGreat Experience!
September 11, 2023
No issues with the Install. Quick and Responsive to our needs.
Germaine
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseA/C Ouit- Heat on the way
August 29, 2023
Great service by knowledgable personel. Responded very well to a bad situation. Thank You!
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWell satisfied
August 24, 2023
Friendly professional technicians
Dan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier furnace and air conditioning installation
August 01, 2023
Excellent installation team: knowledgeable, capable, punctual, efficient. Air conditioning system seems to work very well, though I haven't tested the new furnace yet (July installation). But Carrier product quality control with respect to final assembly \-\- no fault of Southport \-\- is palpably poor: mismatched external panels on outdoor compressor unit leave large, irregular gaps between sections; several misaligned machine screws; and an ill\-fitting cover grid that vibrates annoyingly when compressor is running (which I "fixed" with duct tape \-\- this on a brand new, very expensive unit!). Everything seems to function well, but these quality of assembly issues are simply shameful for an otherwise respected brand. My fear is that shabby build quality may foreshadow internal mechanical issues as well, but so far all defects appear to be superficial, though nonetheless disappointing.
Greg
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRecommend
July 24, 2023
Good service
Dan
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseQuick, Professional, and Reasonably Priced.
July 11, 2023
Install was a week after receiving an estimate and took about a full day. They didn't try to upsell and take advantage. They did a great job.
Alicia
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCustomer
July 10, 2023
They installed a new furnace and ac for us. They were very professional worked hard and were done quick. They were very friendly and answered any questions.
Nicole
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC install
June 30, 2023
Guys were great, answered my questions, were very helpful and have always had a great experience with any of the technicians.
Cory
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Service
June 22, 2023
Very professional and helpful.
Trent
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat and considerate installers.
April 18, 2023
Great and considerate installers.
Diane
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew carrier A/C install
April 04, 2023
Very professional, super clean install.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReplacement furnace
February 10, 2023
H
Don
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasecomfortable
February 09, 2023
The installers were very professional and willing to answer all my questions
Jelene
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDiagnostic & Installation was great!
September 13, 2018
The diagnostic appointment and installation were absolutely perfect! The technician answered all questions and explained everything thoroughly. The rating of 2 in Expertise is due to the Salesman Nate. He wasn't able to answer what I think are important questions when discussing the different AC options regarding energy usage and costs and really didn't seem to want me to review all the options available to me. He was reluctant to work up the quote information for the Costco Lennox option because I hadn't mentioned it at the beginning; however, I had spoke to someone at Southport that morning about the Costco referral. He must get a kick\-back from Carrier because he was providing comparisons between the two brands that weren't even the most similar. He did mention a company outing scheduled for that night so maybe that is why he seemed disinterested in providing all the options. This interaction won't make me steer away from Southport but I will make sure I fully research all options before another sales call regarding any future upgrades.
Cameron
Expertise (2)
Service (5)
Solve Problems (5)
Verified PurchaseAhh, AC feels so good!
August 16, 2018
Very good service
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Air Conditioner and Furnace installation
August 04, 2018
The entire process from picking the right units for replacement in our home to the proficient installers and their neatness was top notch. We are currently enjoying our new air conditioner and look forward to our new furnace when the weather in Wisconsin changes!
Joe
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Compnay, super follow through, THE VERY BEST
June 29, 2018
Unbelievably great experience. They get it done no matter what. I big thanks for all the great work. we highly recommend South Port!!!!
Jim
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGood Service
February 05, 2018
Good Service.
Mike
Expertise (4)
Service (4)
Solve Problems (4)