Heat Pump Installation

Ours was a complete replacement of two HVAC. systems with the 26 SEER Infinity system. The expense to upgrade was expensive and my expectations of HVAC company was high. I obtained more than one bid for the job and was impressed to have Charles Simms (owner of Air Now Services) provide his estimate. He was knowledgeable, well prepared and personable. This was not my experience with a separate Authorized Carrier Company. The installers knew precisely what they were doing. and they solved issues mildly related to the installation of the new equipment. The work area had no damage and was left clean. On completion of the installation, Charles returned to inspect the work his crew had completed. Two days after the installation, one of the two wall thermostat(s) malfunctioned. Charles responded the same day of my call to his company. He determined that the device was eligible for a warranty claim and a replacement. Charles immediately obtained approval for the claim. He had a new controller wall unit in his truck and he replaced the defective part. My Amazon research revealed the controllers retail @ almost $1,000 ea. To have the Service Call promptly responded to by the owner, to obtain an immediate warranty approval and for Charles to have the new part on the truck was an example of remarkable preparedness and Customer Service. The A/C system and service provided by Air Now Services was an outstanding experience reminiscent of yesteryear America. I highly recommend Air Now Services, Charles Simms and the Carrier Infinity System. J.A.Lopez Montgomery, TX

The most customer\-dedicated company and people I have ever dealt with. A model organization which all peer companies should strive to immulate.

AirNow Services did a great job installing new unit and checking that system was working correctly.

Awesome team, work product, and attention to detail. Even had to rework some ducts and return air to maximize performance.

I had my entire HVAC system replaced. AirNow provided experienced technicians and straightforward pricing. The AirNow team I worked with were all highly experienced and efficient. They came when they said they would, were able to secure units needed even with current supply chain problems, and installed in a timely and clean manner. I would highly recommend AirNow.

I called them late in the evening and asked them to check my unit as it was not blowing air. They came out and quickly diagnosed the issue and offered me solutions. They installed a brand new furnace. Ian did an outstanding job! They are a trustworthy family\-run business.

Great Company to have willing to work with me!

very good experience!

Peace of mind

One of the very best AC companies for honesty, hard work and top notch expertise

Thank you for your great customer service being punctual and providing a great product.

They solved the problem in a quick manor.

I am very happy to have them as my HVAC provider.

Used AirNow before and will use them again. Quick response, friendly and courteous.

Installers were professional and the installation having a final QA completed the installation experience.

Air Now has provided excellent service for many years for our home and rental property.

Excellent work crew and very easy to work with. Did not mind answering any questions we might have had. Being fairly new in the area our next door neighbor has used them and was very pleased.

My A/C went out and they were quick to reply. They suggested a new A/C and Furnace and installed it the next day. Installation crew was GREAT !!!

Air Now does it once again. Owning several rentals that have needed AC work in a pinch, Air Now has NEVER failed me in both prompt work, after hours service calls, and expert inspection and advice. Totally will never use anyone else.

We have been using this company for 5 years and have bought 3 new AC units from them. They are always very courteous, professional, shoot straight and on time. Thank you to each and every one of the employees at AirNow Services. You guys make such an expensive process manageable.

Service was prompt and courteous. Everyone we have been involved with are professional, friendly, and courteous. No complaints.

I will never use another dealer. Seriously, we would use him if we ever need HVAC assistance again. Charles Simms brings unequaled honor and professionalism to your organization.

Outstanding

Everything got done to perfection

Nice complete job.

Good people to work with from the office to field techs.

Fast and efficient

As usual very knowledgeable and great service. Zoned the house and we love it! Nice to deal with people you can trust!!

This was our third transaction with AirNow this year, this one unplanned. Erik found us a (relatively) economical solution. And as always, the team did an excellent job, with excellent follow\-up. Competent and honest \-\- a rare combination.

Excelent and quick installation of a new heating . Very professional and efficient . I have a doubt about their knowledge repairing old equipment .

Carrier VP and GM for North American sales Matthew Pine is a truly exceptional man, and everyone to whom he referred me did everything right.

Very prompt and clean. They return fast when problems or questions. We really enjoy are new unit and want to do our second unit.

Very courteous and professional.

They were very good and did a great job!

Have used Air Now in the past and have been very happy with them.

Awesome replacement AC everything working perfectly.

Answered phone on first call, prompt service, on\-time when scheduled.

AirNow Services did an excellent job installing our system. Love the dual zone system. Finally have cold air where it needs to be.

Charles and his team knew what to do, showed up when they said, followed up on the work, and honored the bid. And, the work they did took care of my problem.

Knowledge and customer oriented service make AirNow my preferred choice.

We were amazed how fast these guys worked to get central heat installed in our home. A house that has never had central heat or air so that meant the whole system including vents, duct work, electrical. They started in the morning on the day a cold front was coming in and ice and snow expected over night. I didn't think it would be possible but they had heat working by 6pm. Thank you Juan, Eduardo, and Charles for all the hard work. I will definitely recommend Airnow.

Very pleased with the service people and product. Service Tecs were very professional and knowledgeable.. We even received installation the same day. I would definitely recommend this Company ant time!!

This is a great company. If I could give them 10 stars I would. I will recommend them to anyone who ask.

Once again another GREAT experience with AirNow Services. Service Tech Eric arrived within 2 hours of my call, evaluated the problem, and offered me choices. After he answered all my questions I made my decision. Within an hour the installers arrived and stayed into the early evening to complete the job. My home is cooling much better now. Thank you!!!

The technician, Eric, came out to my house the same morning I called with an AC problem. Within a very short time he was able to diagnose the problem with my old unit. He gave his recommendations and explained my options clearly, noting that the problem was only with the air conditioning. The heating unit was fine. I chose to have the air conditioning replaced completely. They were able to get the equipment and an installation crew out that afternoon. They worked until 7:30 that evening to have everything completed before the weekend. They were very courteous, respectful, and professional.

Outstanding job! Definitely recommend this guys.

I had the condenser, coil and ductwork replaced, and AirNow's technicians did an incredible job, we're professional, courteous and knowledgeable. Highly recommended!

AirNow is a great service provider.