Furnace Repair & Service

Happy with service

Efficient

Customer driven

Every part of the process went great, from my first phone call to schedule an estimate all the way through final installation and billing. Couldn't have asked for a better experience, they answered all of my questions quickly and professionally which gave me complete confidence at all times.

Nice job

Contacted Creative Comfort, very responsive to email. Set up appointment, Jay showed up on time, made a few recommendations, told me I would have quote in about a week, had it in two days. I accepted quote, called office set everything up, three guys came, completed work in no time, didnt even know they were there. Cleaned everything up, showed me how to operate all equipment before they left. Work was completed on a Friday, by end of day I had product registration, rebate, tax credit all completed and sent to me, also had a appointment already scheduled fot them to come a check system in a year. Excellent customer service.

Arrived on time, worked in a very clean manner, got the job done in no time.

Experience

All aspects of this process went very smoothly!!!

I am so glad I was referred to Jason at Creative Comfort. Between Jason and Chris, this was the best experience anyone could have asked for regarding the replacement of my Ductless Heat Pump System. Jason and Chris understood my needs, and addressed my concerns, and promptly gave me a quote with an excellent price, From quote to install was two weeks. We are so impressed. Creative Comforts HVAC team that did the install today, December 6, 2023, were so courteous and neat. We could have asked for a better job. Heck, they evened vacuumed the carpet when they finished the interior unit installs. I will not go anywhere else in the future. I highly recommend Creative Comfort for any of your HVAC system needs. Thank you Creative Comfort!!!!!

Great service

Fast Efficient Install

Very happy with the whole process of getting estimates, purchasing, and installation.

Creative Comfort is a great group to deal with and dud a great job.

From beginning to end, Creative Comfort was excellent! They came right away to provide and estimate. They had an earlier opening for installation so they showed up earlier than I had anticipated. They installed the new units quickly and efficiently Excellent job and I am truly grateful!!!!!!!!!!

Loved the quality of work they performed. Very satisfied!

Jen and the installers..Ben and _____ ….fabulous!

Everyone that I dealt with at the company was very knowledgeable, professional, thorough, and pleasant. The installation is perfect!

Professional and courteous experience from initial contact to final installation. Jay and Jen gave us confidence in their company from our first meeting through the estimate and installation. The service technicians, Ben and Josh, were prompt, professional, knowledgeable, thorough and provided first class service and instruction. We are very happy with the system and our experience with Creative Comfort.

Excellent service in everything they have done in my installation.

The installers John and Ben were fantastic!!

Everyone involved was courteous and knowledgeable and had my best interest at heart.

Exceptional ! Friendly, professional service while scheduling and throughout installation of complete replacement of central air system. New system works much better than original ever did. Would recommend to anyone who is looking for a timely and reliable AC company. Cannot

Jay made a thorough evaluation of our heating needs and sized a split system to fulfill them. Excellent presentation, financing options, scheduling and installation. I recommend Creative Comfort to anyone who needs a heating system.

They went above and beyond. Answered all my questions.

New installation of carrier infinity heat and A/C units to replace 17 year old Gibson system. Inatal crew very professional and answered all of my questions. Contacted the dealer twice regarding questions, condensation on duck work and air leak on cabinet, post installation and sent a service tech out within hours to address. Service techs also answered all of my questions. Have only been running the system a few days but am very pleased so far. It keeps the house at set point temperature with no variations, runs so quite don't know unit is on until you feel the cold air from the vents. Getting used to the infinity thermostat and all of its functions. Very pleased with the unit so far and the dealer, installation crew and service techs for their professionalism, answering my questions and addressing my concerns.

We were very happy all went so well.

Excellent company great people !!!

IT was just installed so i cannot comment in the solve problems section

Overall great experience. The installation was done by experienced and efficient technicians over 2 days.Great communication with the seller. I would highly recommend Creative Comfort!

I've never seen such commitment to customer satisfaction in all my life. Very rare today to find such excellent service.

Great company

Great service would use again

Good price, prompt installation after order, totally professional technicians, very supportive office staff.

Professional, quick, installation

The guys were professional, courteous and friendly. They explained any questions we had about the equipment.

The guys were professional, courteous and friendly. They explained everything about the equipment.

The best professional service you can get. Friendly, fast, informative, and work is flawless. The best out there.

Informative staff, quality equipment and installation. We would recommend Creative Comfort team to anyone looking for a heating or AC contractor.

Quick and Professional installation

Nice install

Nice install

Nice install

Courteous and timely service. Installation went without a hitch.

Very professional. Installation was a breeze.

Seem less and efficient installation by courteous and knowledgeable installers!

Installation was very smooth and was completed in 1.25 days. All the work was neatly done and the installers were very helpful regarding operating instructions. System is very quite and works great!

Highly recommend this company. They are all friendly, hard working people. The job was done in a timely matter and they let you know everything that is going on as they go along. I will be sure to use them again in the future!