Nerthlings Heating And Air Conditioning

Have been working with Nerthling's for more than 10 years. Great company

The installation of my new furnace couldn't have been better. The technicians arrived on time, introduced themselves and got to work removing the old and installing the new. I love that the dealership sends an alert with the technicians picture when they are on the way. They did an excellent job fitting the new smaller furnace to the old assembly. They were careful to put down floor protection for the basement floor and cleaned up well afterwards. They tested the new furnace and explained the new thermostat patiently. Both independently reminded me to call the shop if I had any questions or concerns. The dealer had previously sized the furnace, was able to update my quote quickly and arrange a prompt installantion. I highly reccomend Nerthlings.

Very professional, personable, and clean. Explains everything clearly after installation.

so far so good

Nerthling's has handled our heating needs for years, and when we added central A/C, we never considered anyone else. We have always been very happy with the service from Nerthling's \& have recommended them to others

Nerthlings staff were excellent to work with. From the gal I chatted with about scheduling to the guys that came to the house\-all were super nice and professional.

Work was performed professionally, worksites cleaned prior to leaving, all my questions were answered prior to the team leaving my house. Would definitely recommend.

Installation and service were as promised. Very nice experience from office staff(quote and set\-up),installation, and technician. Highly recommend.

The technicians were professional and helpful. The a/c is working wonderfully. Our experience with Nerthlings is always excellent!

Incredibly professional and easy to work with

Professional

Used nerflings for many years. They've never disappointed.

Great service. On time and on schedule.

The Nerthling Company is top\-notch! We are really enjoying our new furnace and couldn't be happier with the service from Nerthlings. They are extremely professional, efficient, and go the extra mile to take care of customers and solve problems. The team at Nerthlings helped us in very cold weather to get a new furnace installed within a couple days. We are very pleased with our Carrier furnace and the service from Nerthlings!

Said what they would do. Did what they said.

I would highly recommend this heating contractor. They were extremely professional from the time of sizing my home, to the installation of the units. The staff kept us informed of when the install would be, reminded us of the install date, and also the arrival time of the technicians. They installed the units in a timely manner and was very meticulous about keeping the basement clean throughput the process. I am very impressed with this company.

On time. Efficient. Neat. Overall, excellent.

They were all professional and very efficient with the installation of our new furnace

Great experience from the purchase through the installation. Professional and experienced.

Nerthling's were on top of there game from start to finish.

Nerthlings is a top notch crew in my opinion. They were very easy to work with and very informative about what my options were to replace my existing heating and ac unit. The work performed was good and handled in a professional manner. Don't hesitate to give them a call for your HVAC needs

The men who worked at our house were great. Friendly, helpful and efficient.

Excellent choice for heating or air conditioning

Exceptional experience, courtesy and attention to detail

Great staff and very professional

It was a pleasure dealing with John Hess and the two installers. They left everything clean and in good order. The air conditioner is working great. I would recommend Nerthling's for any HVAC work.

Very efficient and pleasant to deal with

well organized and competent

Nerthling's is, and always has been, unequivocally professional, clean and courteous. I am particularly impressed with their want and desire to not only satisfy the Customer, but help whenever they are needed. This Company truly cares about its Customers!

very knowledgeable very courteous and clean they really do treat your home like it's their own

The level of service and professionalism is unmatched. Very conscious of my concerns and needs.

Well done!

Long standing relationship for service

Very impressed and pleased of the timeliness and work completed.

I am a first time home buyer and I had no idea what I was doing or even getting myself into with hiring a contractor to replace my ancient furnace but Nerthlings did a fabulous job! They were thorough and answered all of my questions when I had any concerns. They walked me through the whole process and it relieves a ton of stress on my part. I highly recommend using this company for heating and cooling needs.

My 25 year old furnace would not start on a day with freezing temperatures. A technician came out and promptly fixed it and per his recommendation I scheduled an appointment the following week for a much needed new furnace.

Top notch company from first contact through install. Everyone I dealt with was professional and knowledgeable. I am very impressed.

Installers were extremely hard working and friendly.

Everyone from the salesperson to the office staff and installers, are phenomenal! Very educated and informational group at Nerthlings. Always there to help and answer questions.

I can not recommend Nerthling's enough. My experience with them was incredible. Our furnace broke Tuesday morning and by Thursday morning Nerthling's had installed a brand new one \- on Christmas Eve! Everyone I interacted with was professional, knowledgeable, and pleasant. They have made a life\-long customer of me.

We have had an excellent experience with everyone involved in this company. All problems solved in a timely and very professional manor. Great care was taken by everyone we dealt with to help us with all of the furnace problems we encountered. They went the extra mile to make sure our home was warm and comfortable until the new furnace was installed. Will call them again and recommend them to our friends and neighbors.

Great communication during installation, courteous employees and fair price! This was for a business and I've used Nerthlings for my home as well!

We were pleased with all aspects of the buying and installation.

Very pleased with the installers and John Hess

They did a fine job

High standard of expertise... high quality of service... highly reliable... peace of mind.

It was very easy to deal with Nerthling's team. All employees were helpful, courteous. and quick to solve any problems when I had questions. I am extremely happy that I chose Nerthling's for this project. I know that I can call at any time and get the service I need. The new furnace \& A/C Unit will keep our family comfortable all year.

So very happy to be dealing with Nerthling's

Great customer service.

I am so pleased with how the entire process went. Nerthling's was so knowledgeable from start to finish. All of the personnel I spoke to was just great!

We are completely satisfied and thrilled to have central air again thanks to Nerthling's . Excellent company , diligent, knowledgeable, friendly employees

Trustworthy, knowledgeable, professional, efficient, courteous ... Great to do business with.

In addition to new install, corrected previous problem related to duct work

Finished on time

Extremely satisfied

They replaced my old unit. Very Professional

Very informative,friendly and knowledgable??

Haven't had to use the air conditioner yet but it seems to run well on trial

Excellent service!

Kept in touch throughout the planning stages.

The install technicians did a great job. I would recommend this company.

Extremely pleased with all work from Nerthling?s. Will always recommend the work and service Nerthling?s provides.

Nerthling's did a fantastic job in specifying, scheduling, and completing this HVAC replacement project

We had to have our air conditioner replaced and since Nerthlings had installed our new furnace a few years ago, it was a simple choice to have them install the new AC. The technician that installed our furnace did a fantastic job. However, the AC installation was not as good. The first night I came home there was water puddling on top of our furnace from the AC refrigerant line that the installer didn't put the foam insulation on. Also, there was cold air blowing out of the front of the coil cabinet because the installer didn't plug the hole that the refrigerant line went into. I called about these problems and a service person was sent out the very next day and fixed these problems. We also noticed that the installer left a very large bend in the refrigerant line where it goes from the ceiling to the wall making it impossible to hide the lines in a suspended ceiling or a finished wall when we finish off the lower level. Our old AC lines had a nice small bend in this area that would have worked fine. I called about this problem and they said they would send a service person out to fix the problem but it has been 4 weeks now and no one has been out yet. I've looked at several other AC systems in friends and relatives homes and none of them have such a large bend that protrudes down so low. The new refrigerant lines are also very loud compared to my old system. They make a vibration or buzzing sound in the lower level that doesn't seem normal. The installer has them screwed directly to the ceiling joists and to the duct work which their installation manual says they were not supposed to do. This may be the problem or maybe the new system is just a lot noisier than my old. The AC unit itself cools our house wonderfully and we are very pleased with that

The sales rep, John Hess, was fantastic! The two installers worked efficiently, no mess installing and were very professional.

Nice installation

very timely and courteous

The two installers were terrific. They quickly installed the Ductless system and completely cleaned everything up. They were quick to answer all of my questions and were very knowledgeable. I am very pleased with the work that was done.

Would highly recommend Nerthling Heating and AC

Very professional, courteous and detail oriented technicians. This dealer bent over backwards, scheduled and completed the replacement in the middle of cooling season the next day. I am very satisfied.

Excellent customer service from every person we had contact with! Work was done in a timely manner.

Everyone was professional, courteous and knowledgeable. Very satisfied with service.

Workers showed up as scheduled. They were polite, professional and did a great job!

Dave Nerthling came to appraise the installation needs and gave me a range of solutions to select from.

House filled with smoke, smoke detector and carbon monoxide detectore sounded, I had to tell helper that the kitchen stove exhause would clear the smoke, tech treated it as a joke; plywood from top of old equipment was tossed on top of a flower bed, a part of the door threshold is laying on the top step, the space in the old furnace where I assume the coil was is now empt y, which makes me wonder if a new coil was installed with the new furnace (I had requested to keep the old furnace and so had a chance to look at it). The top of the new furnaceis about 1.5 " further from the wall at the top than at the bottom, which makes me wonder if the floor should have had some corrective work before the installation.

THE TECHNICIANS WERE EXPERIENCED AND DILIGENT AND LEFT THE WORK AREA NEAT AND CLEAN. I WAS VERY PLEASED WITH WORKMANSHIP.

Great job, friendly people!

Everything went very smothly

Nice installation

wonderful service, long time customer of the company

Great sales person. Disappointed with technician\-left without heat on 2nd floor. ?Any problems, call me.?, but he avoided calls knowing that job was incomplete. Sales person and new technicians resolved issues two days later. Satisfied with outcome and product.

It was a pleasure to work with all of the people in the Nerthling Team. They have a real culture of professionalism.

The two service personnel who installed the unit were professional and did a nice job.

Superior Customer Service

Very professional

informative, pleasant.

We were not home when they installed it, but our house sitter said they were pleasant and worked hard.

Very easy to work with and worked very efficiently

Always satisfied with every service technician I?ve had in my home with Nerthlings

Excellent

Great people. Great service.

Extremely polite from the initial call for service to the cleaning up and heading out. Responsive to any questions we had and friendly (tolerant) with my 3 kids running about and asking thier own odd questions.

Needed to get central air. Nerthings was excellent from beginning to end. Very knowledgeable about the HVAC systems, they were quick and professional. Customized to my situation. Very happy with the service. Highly recommend Nerthlings.

Nerthling's people were very polite and professional. Our new a/c unit works flawlessly and has kept our home comfortable during a recent period of 90 degree days

We were very pleased with the service provided. The representatives had a lot of knowledge and were anxious to do their best for us.

Remove outdated luxaire heating unit \& water cooled AC unit \& install new carrier AC \& furnace. The salesman at Nwerhlings, John, was both thorough \& professional \& followed through completely with the sale \& installation process. Both installers were courteous, thorough \& knowledgeable in the application process and did a very satisfactory removal \& install of both the new furnace and AC unit. The complete process was completed in 2 days and as it was quite cold out the day they started, they made sure the new furnace was in operation by the end of the 2nd day. I have owned many properties throughout the city of Erie \& restored all of them \& am quite knowledgeable in all aspects of the construction process. I was especially impressed with the quality workmanship that Dave demonstrated throughout the process. His installation was excellent \& I am very satisfied with the outcome.

Always on tIme and always courteous. Never fail to explain what they are doing or have done. Very accommodating.