Heat Pump Repair & Service
By Columbia Heating & Cooling, LLC
Columbia Heating & Cooling, LLC can help keep your home comfortable with professional heat pump repair and service near Portland, OR. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
What Does The Process Look Like?
Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.
Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.
Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
Other Services We Provide
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Portland
Verified PurchaseNot my first rodeo!
July 11, 2025
This is the second home that I have turned to Columbia Heating to install HVAC. They did great before and great again. I highly recommend!
Harmony
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseStarted out poorly, but they fixed the problem
March 20, 2025
They said lifting the unit so the coils got better airflow nd using a scoop to help the airflow, would improve the air flow upstairs, but it did nothing, maybe even made it worse, even though we replaced the AC and condenser unit. They did not match the blower capacity to the AC tonnage capacity correctly.
Kevin
Expertise (3)
Solve Problems (2)
Service (4)
Verified PurchaseNew equipment
February 29, 2024
Travis ,Parker and Ryan were awesome
Louis
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGrateful customer
January 09, 2024
Columbia Heating \& cooling was very fair, helpful, and knowledgeable from beginning of process to the end. Very pleased and appreciative!
Jennifer
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional team!
December 07, 2023
These folks did a great job replacing my furnace and AC system. They were professional from the first meeting with the project manager to install team.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery helpful, prompt, professional, friendly, careful!
November 22, 2023
My former Carrier furnace decided to give up the ghost\-\-or at least the heat exchanger and the initial replacement unit also malfunctioned. So I had no furnace and three days before scheduled surgery. Columbia got right on it, and in 24 hours they were installing a new system for me. Everyone involved was first\-rate!
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLess than satisfactory follow through.
October 31, 2023
Poor follow through on required site plan for building permit this still has not been resolve after over a month. Failed to provide an owner's manual after several requests. I eventually found the manual at the Carrier website.
Steve
Expertise (2)
Service (1)
Solve Problems (1)
Verified PurchaseVery professional company. Knowledgeable and courteous employees.
March 09, 2023
Enjoyed working with everyone from Columbia.
Layton
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew furnace install
November 16, 2022
Removed old and installed new
Kathy
Expertise (5)
Service (5)
Verified PurchaseExcellent Service
September 12, 2022
Excellent from first call to inquire about adding AC to the installers. They did a great job and I felt very confident that all knew what they were doing. They were efficient, personable and left my garage \& yard all cleaned up. The electricians were also efficient and did a great job.
Marie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat systems installation
June 30, 2022
The team of 4 came in and focus on the installation of 2 furnaces and 2 heat pumps. They help each other and finished the installation without any delays.
Jose
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDual HVAC replacement was sloppy
April 13, 2022
This was a replacement of two HVAC systems in the house with the highest\-end Carrier systems. The details were sloppy. E.g., the unit in the garage is not square to the walls and impedes slightly with a door. The two units outside are a bit misaligned with the house. In the attic, the floor insulation was not replaced adequately. The installation crew were friendly.
Glen
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseGreat company to work with
April 12, 2022
An easy experience all around. All of our issues were handled promptly; the people we worked with were great. BTW: The reason we chose them is that we have used them for our HVAC work for years and have always been pleased.
Jan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCustomer service lacking, not confident of expertise
April 01, 2022
I purchased a heat pump system through Columbia. I have no idea what they did wrong, but apparently neither did they. It took many months to get the heat working properly, and their salesman consistently ignored my calls/outreach to fix issues. Their service providers and the Carrier master repairman were all friendly and persistent so the two stars are for them. I'm sure this would be a fine company to get some work done on routine maintenance but I would not recommend them for the purchase/installation of a heat pump.
Angela
Expertise (2)
Service (1)
Solve Problems (2)
Verified PurchaseI don't know what you mean by "review title". This whole survey is not explained well. I hope you understand that I am wholly satisfied with the the service.
March 25, 2022
HE WAS VERY QUICK, POLITE,AND WILLING TO GET THE JOB DONE.
Sylvia
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat service overall
February 20, 2022
Really appreciate staff from initial consult and proposal to installation
KARIN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace and AC well done
September 02, 2021
The team brought the new furnace and air conditioning units with electricians to up grade the electrical panel all in one day. They talked to us about therostats and other details. We had air conditioning by the end of the day. Feels great.
Leslie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseDo not know what this refers to???
December 15, 2018
Initial AC installer could not figure out problem with new AC unit. Had to have an experienced AC person come out to determine problem with new unit.
Emmett
Expertise (4)
Service (5)
Solve Problems (4)