HVAC Maintenance

I had a furnace cleaning scheduled until my furnace stopped working. They sent a tech who got my old furnace working, and we were able to schedule an estimate for the next day. They were easy to work with and held pricing until I could generate the money. They did offer a financing plan if my funds did not come through. The installers were knowledgeable and explained everything that I needed to know and what to expect while they were there.

The Butler staff, from top to bottom, were willing to work with us given special medical situation to accommodate our timing and special needs. They went above and beyond to be flexible and still do a great install.

Workers take great care to not damage property

Service techs and installers were great!

Corrective action to meet Montgomery County code compliance pending.

Installation service was good, it took longer than planned but the installers had to change how the unit connected to the air exchange. They were friendly and cleaned up after themselves. My exiting unit had life left with some major new parts (it was still leaking from a bad installation) and Bulter worked with a local non\-profit so that they could pick up the unit from the warehouse and use it for someone in need. I very much appreciated that extra step to allow me to help someone else.

Gentlemen / craftsmen, a rare combination !!

Very professional.

First class company with friendly professional installers. A picture perfect installation

From the initial service call about my old system, working with their sales rep, and finally to their installation team \- I had nothing but a positive experience with Butler. Everyone was honest and upfront answering questions and presenting my options, from repair choices to the differences in the new systems. Everyone was kind and gave me the time I needed to consider my options and make a decision. I look forward to working with Butler again in the future!

The Butler crew is very professional,service oriented and very knowledgeable and friendly staff !!!!

Excellent service, took care of situation promptly.

the 2 installers were very efficient and cordial.

With our system as old as it was, the service/installers did an excellent job in removing/installing a completely new unit. Showed up on time, cleaned up after themselves, explained new unit and made sure we understood how to work the system before leaving. Professionalism at its best. Thanks so much for the cooling relief we now have!!

I had my new AC unit installed in April to replace an outdated unit. After the installation, I had to get it recharged. After the charge, in a matter of a few days, my home keeps getting hotter. Good thing I am under warranty but this is a bit frustrating.

Do not like thermostat

Willing to put in temporary a/c portable for tenant during 90+ heat wave! Prompt service and new installation within 5 days! I've used Butler Heating \& A/C for 25 years for heating and a/c.

The Butler tech was had my house for the regular spring system check. He advised there were several issues with my A/C unit, that could be repaired for about $3000 \- $3500. He said a new system would cost around $4000, so of course it seemed reasonable to purchase a new system. However, when I met with the sales rep (who was very professional) the actual cost was around $7000 \- $8000, so I felt sort of ambushed. If the service tech could provide a realistic estimate for a new system vs. repairs, that would have helped me to better make a decision.

Butler HVAC is my "go to" company for my HVAC needs. Outstanding and professional service. I only recommend Butler Heating and Air.

We've been using butler for 60 years, every time top notch service and installation.

Had a great experience with this company. Fantastic sales person and the install was very professional. Installer was on time, detailed, communicative, and left the work area clean and tidy.

Very professional and helpful.

All good, salesman, price, \& installation. They were $1000 cheaper for a better quality furnace. Installation was done efficiently and clean up was done.

Went smoothly — no issues.

My 20 year old furnace died on a Friday evening. Ben came out on Sunday to discuss options, and arranged for a new furnace that next Tuesday and AC on Wednesday. Nick in the office, Ben the project manager, Brandon and Chris who handled the installation did an excellent job. I was impressed with their professionalism.

Great service through the entire installation process, really pleased with our decision on the brand and dealer!

Butler is terrific!

Technician was knowledgeable

We lost heat overnight. Called Butler and they were out early, diagnosed the problem\-\-\-however when we realized our furnace was 20 years old we decided to replace rather than fix. A gentleman from Butler came out that afternoon and took data from our home to make sure they could provide the best furnace possible. He was extremely knowledgeable on the Carrier products. Love the furnace we chose. The technicians that installed were superior when it came to professionalism. Absolutely top notch service from start to finish.

Great team and outstanding job

Great Company delivered on everything they told me they would get done.

The Carrier Infinity HVAC system was the best replacement for my home. The Infinity furnace and air conditioner are very efficient and very quiet.