Heat Pump Installation

They were a little more expensive than our other 2 estimates, however, they were very knowledgeable and worth every extra cent!

Brian Echols is amazing to work with! Highly recommend!

Great customer service and follow up.

They are awesome!

very nice people to work with

Service was friendly,professional,and very competant,

Being a Contractor myself, I am always apprehensive when I have to have something done on my own home and yet can't do it myself and have to rely on other professionals in the trades. However, for 30 years I have used Echols's for any servicing of my Heating and cooling system. ( my old system was 35 years old!!!!) I wanted to update my system and still went through the process of getting 2 more quotes besides Echols from other very well known and respected HVAC Companies. All 3 Companies were on the same page of apples to apples needs for my home. However, due to my prior confidence with Echol's, as well as my research on their BBB and Google Reviews and reading the good, bad and ugly reviews (trust me, there is no perfect Company, but you can read between the lines and see the truest integrity of a Company and a Consumer\-based on these reviews if you keep an open mind!) I was quite impressed with so many years in Business and all the Very Positive Reviews and even the ones who weren't stellar, Echol's replied and tried to make good on situations! That meant a lot! Therefore, even though Echol's was not the lowest bid, I Contracted with them anyway! I was so glad I did! The guys were amazing, very respectful of my home and our conversations based on my own trade knowledge and lack of knowledge in this instance but wanting to know enough to be understanding of this new system. They also had some issues with a faulty new Thermostat at 6:00 at night ( so ordered a new one and returned the next day with the new one and installed it!) and some PVC piping needed corrected due to an odd ben/slope that they caught on their "punch out\- final walk thru" and they corrected it immediately, so my new system would operate perfectly! Bravo Echol's! You have me as a customer for another 30 plus years hopefully!

Every aspect of Echols is great from service to installation. We have been with them for almost 30 years

Very good customer Service, from the day we called for Air\-condition \& Furnace units replacement estimates to the day the Carrier Infinity System was installed. Echols was very professional and prompt to respond to our needs. The rating of 4 above, it only reflects to the issue with the Manufacturer Infinity System Control unit to resolve the Ocuupency Status and software issues.

The technicians removed the old furnace and air conditioner and installed the new ones in a very professional way. They answered all questions we had and the new devices work wonderfully.

Echols informed me of my options. My repairs would cost around $1200. Since my furnace was going on 17 years it made sense to me to have it repaired. They were able to schedule a new furnace within a few days. They were professional and instructed me on how to set the thermostat and change the filters. I highly recommend Echols Heating and air conditioning.

Great positive service Knowledgeable Friendly

Echols came out and gave me a fair proposal to replace my furnace and air conditioner with a Carrier solution. They made excellent recommendations and did not try to sell me on things that would not benefit me. They were able to get me into their installation schedule promptly and their technicians did an excellent job with the install.

Echols is great! Fast, efficient and pleased with their service.

Have stayed with them for years. Never have had a bad experience. Feels like family.

Had used their services in the past, and was happy with it.

They made replacing my furnace so much less stressful\- it was a quick and easy process.

Very pleased with the product and every member of the Echols team

The Best

They were on time both days, very pleasant and clean\-up was perfect.

They where very professional very kind. Answered all my questions. Wonderful guys

We have worked with Echols in the past, with very satisfactory results.

Great service. Very professional.

They were very professional and also very helpful in walking me through the thermostat set up. The owner helped guide me through the rebate process as I had a little snag from my end. You will be very pleased if you choose Echols for any HVAC service you may need.

Great to work with. Very happy with their service.

Have used them for years, second furnace we have purchased from them\-2 different houses

Outstanding in all respects. Although not a complaint about the dealer, I wish the Carrier thermostat were more simple.

Echols Heating and Air Conditioning installed our HVAC system when we built our house 22 years ago. Their servicing throughout these years has been excellent. We needed to replace our system, and they offered us many options, reasonable prices and timely installation. Their work was completed neatly and their service and installation technicians are always courteous

I'm so happy that I'm an 11\-year customer with Echols, recommended by my general contractor.

Never a issue, will always recommend Echols

Echols Heating and Air Conditioning installed our air conditioner yesterday. It was very hot outside, yet, the service technicians were very courteous and neat. I would highly recommend them as a new vendor or for servicing an existing unit.

All employees went up and beyond from estimate through final testing of new furnace and central air conditioning units.

Excellent customer service, friendly professional technicians. Highly recommend Echols.

Found problem immediately and helped me decide how to proceed. I got a couple estimates and Echols was the best. Workers worked together well and in a timely manner \- great teamwork!! Would highly recommend this company.

Great service and true professionals.

No hassle service

Echols Heating done a fantastic job of removing our aged A/C unit and installing a new Carrier single stage 3 ton unit. An excellent team, very professional.

Many thanks to Bill and the folks at Echols for installing two new furnaces in my rental unit. The price was right and the quote process was easy for me. Bill did a great job figuring out the best fit for these apartments (this is an older home converted into two units; upstairs/downstairs) and the communication was spot on.

Nice technicians\-professional and fast!

We have used Echols for our HVAC service for many years and have always been satisfied with all phases of their work.

After speaking with Echols we switched heating and a/c companies. Glad we did. New install was done quickly, efficiently, and in a very professional manner. A friend recommended Echols.

Very good experience to deal with Echols

Service was on time and efficient

It was a wonderful experience

Outstanding experience from reviewing equipment options through to installation. Was very happy with the receptiveness and flexibility they had around smaller choices like location of duct runs and registers and placement of the AC unit outside. I'm no pro in heating \& air con but I do have an engineering mindset, and I feel like the quality of the installation work is top notch.

Very satisfied with the sale and installation. This our second opportunity to work with them and have recommended them to all our friends.

Nice people to work with.

best people to have

good service

Every person from Echols that has serviced our furnace and air conditioner has been very professional and very thorough.

The guys from Echols were great. They were very professional and very knowledgeable.

Having a current issue with the new install. We leave fan on constantly but air flow with new furnace is so low and not circulating evenly throughout the house that the upstairs is significantly warmer than down which wasn't the case with the old furnace. (old was 120K btu, new is 80K btu) I question if sizing is correct or if the fan speed can be adjusted. I'm going to have to call to inquire.

Very courteous and knowledgeable staff!

Echols has been my company of choice for about 10 years. has done great job keeping my furnace and AC purring along very nicely. Just had new furnace/AC installed because they are 20 years old. Very happy with Echols would recommend them.

The Echols team always does a nice job.

Good job

The Echols technicians and salesman were top notch. They were all pleasant, knowledgeable and efficient. Every aspect of this experience has been top notch.

Its never the right time to have to replace furnace and air conditioners. But if you have to do it, Echols is very thorough in explaining your options, answering questions and providing a neat and friendly installation service.

AC unit

Installers were excellent

great

It was a pleasure working with Bill ......the installers also were very professional. Great company to do business with.

We have used Echols for many years. They put in our new furnace and air conditioner. Both times they have given us great service. Their office staff sales staff and technicians are the best.

Echols did a wonderful job from quote to install of our new AC system. Service team of Skip and Bill were excellent and provided us with great customer service and satisfaction. We will continue to use Echols from now on for all of our HVAC needs. Thank you.

Replaced my 24 year Carrier AC system with a new system. Excellent removal of old units and installation of new units.

Echols replaced our old and failing furnace and a/c with a Carrier Infinity system. Customer service was great from beginning to end. The installation crew was friendly, wore booties and used drop cloths to protect our floors. Their workmanship was among the best I've ever seen. A service guy then came and tested the system with some pretty sophisticated tools and equipment. Very impressed! Would highly recommend.