Furnace Repair & Service

Pat Madrid (not Matt as someone previously wrote) is awesome and has a stellar team. Really can't say enough good things about all of them and my experience. Definitely worth the wait. It is rare to find this level of knowledge and customer service. So thankful!

We have had mulitple positive interactions with ProTech

The workmen were experienced, knowledgeable, good to work with and committed to doing a quality job. We highly recommend them.

I count on ProTech for everything associated with HVAC at my home. They've never let me down.

Matt designed the wiring, drain, placements to work within the constraints of historic district requirements. Excellent work.

We had a mini\-split heat\-pump system with four indoor units and one outdoor unit installed in our house in Dec. of 2023. We are very pleased with the level of service, expertise and respect that we received from Sam at ProTech and his installers. I would recommend them to anyone looking for a new AC system for their house.

Great, great \& great — no even a hint of dissatisfaction

It was a pleasure working with Matt and his team.

Really nice people. Did everything they said they would do in the time schedule they gave us. Very neat and respectful technicians.

Polite, knowledgable and good people. Highly recommend.

Beautiful job, on time and good explanations

I wish it would have been quicker but they are very popular because they are very good!

From the initial visit to assess my A/C problems to the Installation of a replacement packaged A/C system, Pro\-Tech was very knowledgeable and very professional. I would use them again.

Installation went smoothly, estimate was accurate. For new HVAC \- gas forced air furnace and cooling unit.

Knowledgeable, efficient, prompt and reliable

Very happy with Pro\-Tech! I have been customer of there's for over 20 years.

A very professional firm to work with. Good communication with management, plus talented and hardworking technicians. Project was delivered on time and on budget.

Quick, respectful, high\-quality installation of two mini\-splits.

Excellent company, highly professional staff, easy to work with, and highly recommended

Quality equipment and quality workmanship.

The two installers were extremely dependable, polite, efficient and knowledgeable. I highly recommend this company for your HVAC needs.

The technicians were all very customer\-service oriented and resourceful throughout the entire installation.

Pleased with the product and service.

Thank you Matt and your team!

Smooth from start to finish.

Installation was great. And the way the cleaned up after themselves was much appreciated.

Good

William and Frankie are superb installers

Sam and his crew are awesome. Highly recommend them!!!

Look no further, Pro\-Tech is the best in town!

no comment

Worth the investment, for sure.

I had a Carrier furnace failure in March. Patrick at Pro\-Tech was very helpful, professional, and clear about my options. I had a problem with wild animals destroying the flex\-tube return line, but Patrick got his guys to replace it with hard duct. He always sent enough of his crew out to get the job done on the schedule they stated. Patrick did what he said he would and more, on schedule and at the (reasonable) price quoted. Pro\-Tech is an honest company that I highly recommend to everyone. I am glad that I called them!!

Overall experience was superb with the installer, Pro\-Tech. The Construction Manager kept me informed and worked closely with me to make sure the job was done correctly to the neighborhood Association's standards. I found the company to be very professional and prompt for appointments.

Pro\-Tech is a GREAT Company to work with. Sam is amazing he was; professional, on time, explained choices, and spent detailed hours assessing the new project of removing an old huge heater out of a home built in 1928 to install the new heating system, without offending the integrity of a beautiful historic home. Along with Sam the crew that came in the three days to install the new system were also professional, courteous, explained what they were doing and on time! Thank you; Eloy, Remi, Billy, Mario, Lorenzo, Sam Jr., Sammy III

Great install experience

Pro\-Tech personnel handled my installation exceptionally well. They arrived at the scheduled date and time, and very efficiently removed my old A/C system and installed the new one. Patrick Madrid of Pro\-Tech was especially helpful in answering my questions and sending me a proposal on a timely basis. A very good company with which to work.

Great people and great service. A pleasure to work with!

The very best HVAC company we have ever worked with

Referred by a friend.

The entire team did an outstanding job, from the initial visit through installation! We highly recommend Pro\-Tech!

Excellent service, came on time, neat, cleaned up, explained how to use and care for. Will continue to use them.

Everything was professional done and in a timely manner.

Patrick and the ProTech team were amazing from start to finish! Highly recommend!

Employees are professional, courteous, and hard\-working.

ProTech replaced three HVAC units for us which included fabricating new curbs and rooftop ductwork. The extensive work necessitated close coordination with our roofer during an ongoing re\-roof project. ProTech management (Matt and Sam) provided superior service from start to finish and kept us closely informed of status, schedule, and any concerns. They expended extra effort to eliminate rooftop vibration noise by modifying and enhancing the mounting approach, ensuring the most optimal outcome for our comfort. Their crews were timely, neat, hard\-working, professional, and equally committed to superior performance. We are extremely pleased with ProTech and will continue our use of their services through an annual maintenance contract.

ProTech was professional and on schedule. Workers were professional, detailed, cleaned up after each day, and skilled. Work was perfect!

I have been a customer of Pro\-Tech Air Conditioning and Heating for over 3 years. They have consistently provided exceptional service. Their technicians always arrive on time, are courteous, professional and keep the customer in the loop as to what is going on. I highly recommend Pro\-Tech ACH. They are a pleasure to work with!

Good company and crew

Excellent work dome in a timely manner.

I was very pleased with this entire service

Did excellent job installing units.

I would certainly use Pro\-Tech again. They did a great installation job.

Have relied on ProTech for years for all our HVAC products, installation and service and with out fail they have have delivered on time and have completed the work correctly the first time.

Very professional and the job was done with excellence. They worked with me exactly as I would like.

Great folks, great service!

ProTech did what they said they would do and when. Sales tech Steve and the installers were a pleasure to deal with and did a great job.

The work was performed as quoted with professionalism and good customer service and follow through.

Sam and his crew were excellent. They did an excellent job and took care of the one equipment problem quickly. Wish more companies were like Pro\-Tech.

Great product works great

This company came as scheduled, worked neatly, and left us with an excellent system. Everyone was pleasant and cooperative. Thank you!

Pro\-tech has provided excellent customer service and follow though on my air conditioning installation. I am very happy.

ProTech technicians did an outstanding job. Arrived on time, own what they were doing, courteous and left a clean installation and gave us instructions on the use of the unit. Highly recommend these people and the product.

Pro\-Tech came up with a very innovative and cost\-effective way to air condition 3 bedrooms in the home we recently purchased. Their knowledge of different brands was significant, and they also were completely familiar with rebates available through our local utility. We live in a community with very restrictive homeowner association rules, and Pro\-Tech helped us navigate those rules without sacrificing any efficiency or operability of the new system

Pro Tech is my first choice for heating/cooling and general plumbing repairs. They have installed the high efficiency mini split A/C and heating systems for my house and garage. Always punctual, pleasant and cost effective.

Replaced two evaporate collets with splitters. Work done on time and always in a professional manner

Great and fast service \- love the unit, very quiet

Great experience from the first contact though the installation and sending me the paperwork I needed to apply for a rebate from the power company.

Pro\-Tech is Santa Fe's most outstanding HVAC dealer. Excellent communication, and outstanding, professional employees. The Carrier furnace works like a charm since they installed it.