Pro-Tech Air Conditioning And Heating
HVAC Services in Santa Fe
Pro-Tech Air Conditioning and Heating specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Santa Fe and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
Experience and Certifications

Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guarantee.

NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.

Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.

Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guarantee.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
HVAC Repair and Services

AC Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.

Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.

Heat Pump Repair
Count on us for dependable heat pump repair and service to keep your home comfortable year-round. Our experienced technicians troubleshoot issues, perform timely repairs, and ensure your system is operating at its highest efficiency.

HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
HVAC Installation Services

AC Installation
Enhance your home’s cooling and energy savings with our expert AC installation services. We install high-performance Carrier air conditioners and customize each system to match your home’s needs, helping ensure dependable comfort all summer long.

Furnace Installation
Stay warm and worry-free with our professional furnace installation services. We’ll guide you in selecting the best Carrier furnace for your home and complete the installation with expert care and precision.

Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.

HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
Trusted HVAC Professional in Santa Fe
Flawless Installation
May 12, 2026
Installation personnel were very professional
Tim
Expertise (5)
Solve Problems (5)
Service (5)
Excelllent service
May 13, 2025
My contact person was spot on with customer service from start to end
Pam
Expertise (5)
Solve Problems (5)
Service (5)
Good Job and Service.
May 06, 2025
Very Good JOB.
Mike
Expertise (5)
Solve Problems (5)
Service (5)
Exceptional
March 16, 2025
Pat Madrid (not Matt as someone previously wrote) is awesome and has a stellar team. Really can't say enough good things about all of them and my experience. Definitely worth the wait. It is rare to find this level of knowledge and customer service. So thankful!
Emily
Expertise (5)
Solve Problems (5)
Service (5)
Excellent experience - on time and on budget.
March 11, 2025
We have had mulitple positive interactions with ProTech
Stephan
Expertise (5)
Solve Problems (5)
Service (5)
Outstanding experience
March 10, 2025
The workmen were experienced, knowledgeable, good to work with and committed to doing a quality job. We highly recommend them.
Ben
Expertise (5)
Solve Problems (5)
Service (5)
Exceptional as always
April 08, 2024
I count on ProTech for everything associated with HVAC at my home. They've never let me down.
Dotti
Expertise (5)
Service (5)
Solve Problems (5)
Pro Tech/ Matt Madrid
February 19, 2024
Matt designed the wiring, drain, placements to work within the constraints of historic district requirements. Excellent work.
Peggy
Expertise (5)
Service (5)
Solve Problems (5)
Very satisfied customer!
January 04, 2024
We had a mini\-split heat\-pump system with four indoor units and one outdoor unit installed in our house in Dec. of 2023. We are very pleased with the level of service, expertise and respect that we received from Sam at ProTech and his installers. I would recommend them to anyone looking for a new AC system for their house.
Larry
Expertise (5)
Service (5)
Solve Problems (5)
Great experience … showed up on time in spite of inclement weather, courteous, mannerly, veryprofessional and left the work space very clean after each job & day. The two technicians, Nick & Tyler, are major assets of their employer in every way
December 05, 2023
Great, great \& great — no even a hint of dissatisfaction
Shelby
Expertise (5)
Solve Problems (5)
Tri-zone Heat Pump
November 08, 2023
It was a pleasure working with Matt and his team.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Hvac work on Adobe home
November 03, 2023
Really nice people. Did everything they said they would do in the time schedule they gave us. Very neat and respectful technicians.
Kendal
Expertise (5)
Service (5)
Solve Problems (5)
Great Service for a great company
October 25, 2023
Polite, knowledgable and good people. Highly recommend.
Nick
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Company
October 24, 2023
Beautiful job, on time and good explanations
Julie
Expertise (5)
Service (5)
Solve Problems (5)
Everything was as it should be.
October 04, 2023
I wish it would have been quicker but they are very popular because they are very good!
Paula
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech Air Conditioning and Heating Was a Great Choice
September 29, 2023
From the initial visit to assess my A/C problems to the Installation of a replacement packaged A/C system, Pro\-Tech was very knowledgeable and very professional. I would use them again.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Good experience all around
September 26, 2023
Installation went smoothly, estimate was accurate. For new HVAC \- gas forced air furnace and cooling unit.
Monica
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech Air Conditioning and Heating
September 19, 2023
Knowledgeable, efficient, prompt and reliable
Kim
Expertise (5)
Service (5)
Solve Problems (5)
Cooling and heating
August 22, 2023
Very happy with Pro\-Tech! I have been customer of there's for over 20 years.
David
Expertise (5)
Service (5)
Solve Problems (5)
High efficiency furnance, coil, and A/C
July 21, 2023
A very professional firm to work with. Good communication with management, plus talented and hardworking technicians. Project was delivered on time and on budget.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
Good communication, excellent work.
July 13, 2023
Quick, respectful, high\-quality installation of two mini\-splits.
Walter
Expertise (5)
Service (5)
Solve Problems (5)
Home AC installed
April 01, 2023
Excellent company, highly professional staff, easy to work with, and highly recommended
TONY
Expertise (5)
Service (5)
Solve Problems (5)
Our house is so Cool!
September 29, 2022
Quality equipment and quality workmanship.
GARY
Expertise (5)
Service (5)
Solve Problems (5)
Real Professionals
August 20, 2022
The two installers were extremely dependable, polite, efficient and knowledgeable. I highly recommend this company for your HVAC needs.
RICK
Expertise (5)
Service (5)
Solve Problems (5)
Excellent installation and service. We are very pleased with with our new HVAC system.
June 18, 2022
The technicians were all very customer\-service oriented and resourceful throughout the entire installation.
Eric
Expertise (5)
Service (5)
Solve Problems (5)
Professional, knowledgeable, and efficient
June 03, 2022
Pleased with the product and service.
STEVE
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech is professional, courteous, clean & neat and quick. I have always recommended them to others including my family.
June 03, 2022
Thank you Matt and your team!
JENNIFER
Expertise (5)
Service (5)
Solve Problems (5)
Smooth
January 17, 2022
Smooth from start to finish.
SUSAN
Expertise (5)
Service (5)
Solve Problems (5)
Matt-so professional
January 13, 2022
Installation was great. And the way the cleaned up after themselves was much appreciated.
Leslie
Expertise (5)
Service (5)
Solve Problems (5)
Furnace and Air Conditioning
September 30, 2021
Good
FRANK
Expertise (4)
Service (4)
Solve Problems (4)
Great experience
September 26, 2021
William and Frankie are superb installers
RAFA
Expertise (5)
Service (5)
Solve Problems (5)
Totally professional, prompt & respectful. Have already recommended them to several people.
September 15, 2021
Sam and his crew are awesome. Highly recommend them!!!
DARLENE
Expertise (5)
Service (5)
Solve Problems (5)
Look no further, Pro-Tech is the best in town!
September 09, 2021
Look no further, Pro\-Tech is the best in town!
CARRIER
Expertise (5)
Service (5)
Solve Problems (5)
good
June 15, 2021
no comment
DAVID
Expertise (3)
Service (3)
Solve Problems (3)
Excellent!
May 05, 2021
Worth the investment, for sure.
Julia
Expertise (5)
Service (5)
Solve Problems (5)
2021 Furnace Replacement
April 12, 2021
I had a Carrier furnace failure in March. Patrick at Pro\-Tech was very helpful, professional, and clear about my options. I had a problem with wild animals destroying the flex\-tube return line, but Patrick got his guys to replace it with hard duct. He always sent enough of his crew out to get the job done on the schedule they stated. Patrick did what he said he would and more, on schedule and at the (reasonable) price quoted. Pro\-Tech is an honest company that I highly recommend to everyone. I am glad that I called them!!
Travis
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Service
March 19, 2021
Overall experience was superb with the installer, Pro\-Tech. The Construction Manager kept me informed and worked closely with me to make sure the job was done correctly to the neighborhood Association's standards. I found the company to be very professional and prompt for appointments.
SANDRA
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech Excellent Professional Company
January 13, 2021
Pro\-Tech is a GREAT Company to work with. Sam is amazing he was; professional, on time, explained choices, and spent detailed hours assessing the new project of removing an old huge heater out of a home built in 1928 to install the new heating system, without offending the integrity of a beautiful historic home. Along with Sam the crew that came in the three days to install the new system were also professional, courteous, explained what they were doing and on time! Thank you; Eloy, Remi, Billy, Mario, Lorenzo, Sam Jr., Sammy III
elizabeth
Expertise (5)
Service (5)
Solve Problems (5)
Great install experience
December 31, 2020
Great install experience
MICHAEL
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech Installation and Service
December 11, 2020
Pro\-Tech personnel handled my installation exceptionally well. They arrived at the scheduled date and time, and very efficiently removed my old A/C system and installed the new one. Patrick Madrid of Pro\-Tech was especially helpful in answering my questions and sending me a proposal on a timely basis. A very good company with which to work.
sam
Expertise (5)
Service (5)
Solve Problems (5)
Great!
November 10, 2020
Great people and great service. A pleasure to work with!
STEVE
Expertise (5)
Service (5)
Solve Problems (5)
The very best HVAC company in Northern New Mexico
October 28, 2020
The very best HVAC company we have ever worked with
JOHN
Expertise (5)
Service (5)
Solve Problems (5)
Excellent experience.
August 08, 2020
Referred by a friend.
STUART
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding Service!
July 14, 2020
The entire team did an outstanding job, from the initial visit through installation! We highly recommend Pro\-Tech!
John
Expertise (1)
Great job
June 16, 2020
Excellent service, came on time, neat, cleaned up, explained how to use and care for. Will continue to use them.
Abby
Expertise (5)
Service (5)
Solve Problems (5)
Great
April 18, 2020
Everything was professional done and in a timely manner.
HOYT
Expertise (5)
Service (5)
Solve Problems (5)
Exceptional Service
April 04, 2020
Patrick and the ProTech team were amazing from start to finish! Highly recommend!
AnneMarie
Expertise (5)
Service (5)
Solve Problems (5)
Great!
December 09, 2019
Employees are professional, courteous, and hard\-working.
RUBY
Expertise (5)
Service (5)
Solve Problems (5)
Expert Work and Superior Service
October 21, 2019
ProTech replaced three HVAC units for us which included fabricating new curbs and rooftop ductwork. The extensive work necessitated close coordination with our roofer during an ongoing re\-roof project. ProTech management (Matt and Sam) provided superior service from start to finish and kept us closely informed of status, schedule, and any concerns. They expended extra effort to eliminate rooftop vibration noise by modifying and enhancing the mounting approach, ensuring the most optimal outcome for our comfort. Their crews were timely, neat, hard\-working, professional, and equally committed to superior performance. We are extremely pleased with ProTech and will continue our use of their services through an annual maintenance contract.
CARL
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
October 18, 2019
ProTech was professional and on schedule. Workers were professional, detailed, cleaned up after each day, and skilled. Work was perfect!
BETTY
Expertise (5)
Service (5)
Solve Problems (5)
This dealer is highly professional and excels in all areas
October 02, 2019
I have been a customer of Pro\-Tech Air Conditioning and Heating for over 3 years. They have consistently provided exceptional service. Their technicians always arrive on time, are courteous, professional and keep the customer in the loop as to what is going on. I highly recommend Pro\-Tech ACH. They are a pleasure to work with!
Lea
Expertise (5)
Service (5)
Solve Problems (5)
Good company and crew
August 15, 2019
Good company and crew
Edward
Expertise (5)
Service (5)
Solve Problems (4)
Totally satisfied.
July 29, 2019
Excellent work dome in a timely manner.
Brad
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
July 27, 2019
I was very pleased with this entire service
Kate
Expertise (5)
Service (5)
Solve Problems (5)
New installation
July 25, 2019
Did excellent job installing units.
Steve
Expertise (5)
Solve Problems (5)
Very professional and easy to deal with
June 06, 2019
I would certainly use Pro\-Tech again. They did a great installation job.
STEVE
Expertise (5)
Service (5)
Solve Problems (5)
ProTech service and installation expertise is the best
April 26, 2019
Have relied on ProTech for years for all our HVAC products, installation and service and with out fail they have have delivered on time and have completed the work correctly the first time.
Clark
Expertise (5)
Service (5)
Solve Problems (5)
Excellence
April 25, 2019
Very professional and the job was done with excellence. They worked with me exactly as I would like.
Irene
Expertise (5)
Service (5)
Solve Problems (5)
Our Experience with getting a new Carrier heater with Pro-tech
January 03, 2019
Great folks, great service!
Helen
Expertise (5)
Service (5)
Solve Problems (4)
Good install experience
October 10, 2018
ProTech did what they said they would do and when. Sales tech Steve and the installers were a pleasure to deal with and did a great job.
Jim
Expertise (5)
Service (5)
Solve Problems (5)
Prompt and Professional
September 24, 2018
The work was performed as quoted with professionalism and good customer service and follow through.
Bryson
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech
July 20, 2018
Sam and his crew were excellent. They did an excellent job and took care of the one equipment problem quickly. Wish more companies were like Pro\-Tech.
Douglas
Expertise (5)
Service (5)
Solve Problems (5)
Great product
July 20, 2018
Great product works great
Larry
Expertise (5)
Service (4)
Solve Problems (5)
Excellent experience
July 11, 2018
This company came as scheduled, worked neatly, and left us with an excellent system. Everyone was pleasant and cooperative. Thank you!
Karen
Expertise (5)
Great Service, great team.
June 05, 2018
Pro\-tech has provided excellent customer service and follow though on my air conditioning installation. I am very happy.
Denise
Expertise (5)
Service (5)
Solve Problems (5)
Carrier mini-split installation by ProTech
March 03, 2018
ProTech technicians did an outstanding job. Arrived on time, own what they were doing, courteous and left a clean installation and gave us instructions on the use of the unit. Highly recommend these people and the product.
CLARK
Expertise (5)
Service (5)
Solve Problems (5)
Pro-Tech Installation of Multi-zone A/C system
February 28, 2018
Pro\-Tech came up with a very innovative and cost\-effective way to air condition 3 bedrooms in the home we recently purchased. Their knowledge of different brands was significant, and they also were completely familiar with rebates available through our local utility. We live in a community with very restrictive homeowner association rules, and Pro\-Tech helped us navigate those rules without sacrificing any efficiency or operability of the new system
Dave
Expertise (5)
Service (5)
Solve Problems (5)
Very Happy Customer
February 25, 2018
Pro Tech is my first choice for heating/cooling and general plumbing repairs. They have installed the high efficiency mini split A/C and heating systems for my house and garage. Always punctual, pleasant and cost effective.
Stephen
Expertise (5)
Service (5)
Solve Problems (5)
Professionally done
February 23, 2018
Replaced two evaporate collets with splitters. Work done on time and always in a professional manner
KEY
Expertise (5)
Service (5)
Solve Problems (5)
Minisplot
January 29, 2018
Great and fast service \- love the unit, very quiet
Cindy
Expertise (5)
Service (5)
Solve Problems (5)
Terrific from beginning to end!
June 15, 2017
Great experience from the first contact though the installation and sending me the paperwork I needed to apply for a rebate from the power company.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Installation of new Carrier furnace
October 11, 2016
Pro\-Tech is Santa Fe's most outstanding HVAC dealer. Excellent communication, and outstanding, professional employees. The Carrier furnace works like a charm since they installed it.
Matt
Expertise (5)
Service (5)
Solve Problems (5)