Furnace Repair & Service

My ac replacement was completed in 1 day. The installers were very professional and helpful when setting up my new thermostat.

BC Express is the Very Best !!

Very professional this is the company you should call hands down!

Prompt, friendly, professional \& honest\- as a longtime satisfied customer, they are the only HVAC company I will call

Replaced existing oil burner with natural gas. Workmanship was fair and cleanup could have been better

They helped me out on emergency. Good communication.

Outstanding. Customer service

Knowledgeable, timely response with great customer service.

A debt of gratitude to BC Express! I will say that while spending money for a new water heater, furnace and A/C isn't on the top of my happy list, they made the whole process a pleasant one. From the Field Operations Manager, Joe, to the installers Lyle and Brett, to the service staff, they were extremely professional, fast, efficient, and kept things running smoothly for me. Everyone exceeded my expectations. Amazing service, quality, and value. Thank you BC Express for being there for the Kavanagh family.

They did a quick and efficient installation of new equipment when our 25\-year\-old system went down.

I tried to give 4.5 stars but it wouldn't let me. The 2 gentlemen were very polite, efficient and helpful. I asked if filter could be close to the hatch and it is like 2\-3 feet which is great. I was stressing out about that because I wanted the unit installed in the basement not the attic but sales guy Joe said the cost would be much more if installed in basement. Thanks to installer it won't be bad changing filter media

Quick, courteous professional service. Highly re A+A+A+, Quick, courteous professional service, highly recommended.

Excellent compnay. Does a great job and stands behind their work. Highly recommend their services.

Very professional

All were the best people from office to installers. All was done to perfection. excellent service.

BC Express was able to replace my old system in 1 day. The installers were skilled and protected the floors. The new system works great and I look forward to lower energy bills. The new thermostat is WiFi enabled so I can turn the system on/off from anywhere, great feature when I'm away. I recommend this contractor.

outstanding in all areas: experts/knowledgeable, professional, responsive, reliable +

Fixed issue on initial trouble call. Brought needed part and replaced 2 zone thermostat.

Can only hope the equipment ends up as good as the installation. Work was on time and complete with good follow up. Crew was very friendly and professional. Would recommend plus Doug is a YouTube star.

Wonderful experience starting with Doug, the owner, through installation by Chris and Alex. All inspired confidence with explanation of available products and all questions thoroughly answered. Highly recommend!

Great service, great product,

Excellent service

Very pleased. Would recommend.

Service was done efficiently.

Every part of our experience with BC Express was excellent. Huge thumbs up and while they were here doing the installation we even recommended them to our next door neighbor.

They did an exceptional job and did a very professional job.

During the installation I had some minor the shoes but they came right back to correct the problem. I would definitely recommend them.

Totally satisfied with this company from the first phone call for setting up appointment to the salesman Joe for explaining everything to us to the installers

Quite a bit pricier than other company estimates received, but most thorough written estimate and information provided during estimate visit and did a terrific job with installation.

Installers were very professional

great service

The installation was fast and professional, nothin for me to do but enjoy it

Professional quick neat and pleasant

The heat pump was installed in 1 day. The technicians displayed expertise. There were a few issues initially but they came back and corrected it. So far the appliance is working well. We will see next month what the energy savings might be.

After getting a couple of estimates for the installation of a mini\-split A/C with heat installed in my sunroom, I decided to go with BC Express. One of the many reasons was the price....they were very reasonable. Also in speaking with the sales representative, he made me feel very comfortable in their knowledge and expertise in installation. I was very happy with the product that he offered me. I know Carrier is a trusted name so I felt confident in the product. The installers were excellent and were very professional and neat. I am enjoying the comfort of the A/C in my sunroom, and I look forward to using the heat in the cooler months. It works beautifully! I would highly recommend BC Express and Carrier products.

We had 3 different companies come out to give us estimates for split units. Doug came out to give us an estimate for the job, we were very impressed with his knowledge, honesty and professionalism. We knew right away we were using BC Express. The workmen that did the installation were also very professional, punctual and tidy. I highly recommend BC Express!

Brett and Lyle did my AC hook up from BC EXPRESS TOMS RIVER NJ. Outstanding men doing great work. efficient, pleasant hard working and so happy to have their service.

BC was very professional and did good work.

Reliable, quick, and professionally installed. Very pleased

Install team was outstanding, courteous, and respectful.

I am very pleased with the installation of my Carrier heat pump. Very professional and very efficient installers!

Recently my entire HVAC system was replaced by B C Express with Carrier equipment. I didn't have to wait long for the installation date. The installation team arrived early in the day and efficiently removed all the old stuff. They did a great job in less time than I expected to connect up the new equipment and test it for proper operation. They answered my questions and explained key points about basic control setup. The whole thing went well without a hitch. Very professional.

VERY HELPFUL, EASY TO WORK WITH, RECOMMEND BY FRIENDS

BC Express, Inc is extremely professional and did a great job. There were absolutely no issues during the installation. Great communication, price and service.

I went with BCExpress who came highly recommended from a friend. They were great. My only issue is that certain things agreed upon in the contract are yet to be done. I know COVID has played a big part in that. I just wish they could communicate with me more to keep me abreast of what is going on.

All employees I was in contact with, from those on the telephone to those who installed my AC units, and all those in between were great!

Very happy to get all new unitsvv CB in my home. Carrier always been top notch and along with unit I hit top notch service. Thank you Carrier you always succeed expectations. Excellent products excellent service.

Did a good job

Moved into my new home late spring. When summer and the extreme heat hit I found out the AC didn't work. Called BC Express. They gave me an estimate and came promptly. The guys were courteous and professional and took care to cover my floor and new appliances. They explained how to work it and answered my questions? Very happy that I chose them!

BCExpress the greatest!

Techs were professional and did a nice job and assisted on some minor issues with the unit and thermostat. I'ma little disappointed in how loud the compressor/condenser unit is. Also the unit has misaligned covers that seems to have come from the manufacturer this way

BC Express definitely came to the rescue as our (20 yr. old) HVAC system decided to quit during a heat wave! We had a somewhat emergency situation to get it replaced as soon as possible as my husband was to return home in a few days from the hospital and we had 2 dogs to keep cool\-as well as ourselves! We were able to get enough freon to hold us over but only for the 1st floor. I remember seeing the BC Express advertised on TV and interviewed them, along with 3 other companies. We felt that Doug and his company were very up front and honest with us as to the type of HVAC system that would best suit our situation. We needed 2 HVAC systems. He put all options and recommendations on the table, answered all of our questions and did not try to oversell or play the "best deal" game with us as one company tried to do. We felt very comfortable with the information and price that were presented. We interviewed Doug on Tuesday, signed the contract on Wednesday and the unit was installed the following Thursday. They took care of all the permits and rebates also. I cannot say enough about Joe and Alex, the two men who installed our unit. They were very friendly, accommodating, definitely hard\-working, efficient and knowledgeable and finished the job in one day instead of the scheduled two days. I would not hesitate to recommend BC Express! Their service was outstanding from start to finish!

Best deal and fast relable service. Got ac and heat unit for just a little more money than just ac. Great rebates!

had BC express for a number of years for a service contract

Moved to 55 over everything is electrical used to gas.So far impressive air conditioning very quiet I was amazed.The crew was great and the manger Joe was very knowledgeable about the unit .Have not experience the heat yet .But love this unit for this hot summer.

Brian and Sam did a thorough job.

Service has always been professional and if questions were asked regarding the work performed they were explained.

My daughter recommended BC Express because she was so satisfied with the new A/C system that they installed for her in her Howell,NJ home. All I can say is that I would also highly recommend them for any a//c or heating needs that you might have. I am very satisfied with their professional install people. The office staff \-how they got energy rebates for me as well as zero percent interest rate and Doug the owner was fantastic coming out to size my system up, and also guiding me to get a high efficiency hot water heater as well as my carrier heating system. The installers covered all my carpets to protect them removed the old equipment,boxes etc. and even vacuumed up the work area after the job was completed. I'm now saving $40 a month on my pse\&g gas heating bill compared to my original furnace.

Knowledgeable, polite, efficient, installers. Answered all my questions and explained the use of the sophisticated thermostat. Came when they said they would and worked until everything was finished.

Everyone from the office to the sales and the service techs are wonderful! We had to have 2 new furnace and Air Conditioning units and a hot water heater replaced. BC Express gave us quality products and professional installation!

The entire staff is very knowledgeable and professional

All representatives and technicians were professionals. Explanations were given about products. All representatives and technicians were professional. Explanations about the recommended products were very complete. Information about how to go about fixing our problems both physically and financially were key in selecting BC Express. Work done was efficient. Clean up was thorough. Technicians were careful when working in the house. Doug provided us with the program to make this procurement financially doable. BC Express prices was the second highest out of four. But their solutions were more complete and included more products than the others. Needed to replace the A/C and furnace. Also have ducts replaced. Decided to include 50 gallons water heater as to replace a 17 years old unit. All product were right sized to my home to provide 15 SEER on the A/C and 96 on the furnace. Doug also included a WiFi thermostat and installed in a central location to balance out the extreme temperature differentials throughout the house. So actually it was the most cost efficient solution providing more top quality equipment. We are very satisfied.

BC Express is very passionate about there work. They are highly organized and everyone at the company from the salesman to the office staff have excellent communication skills and the mechanics are TOP NOTCH.......

Doug was extremely easy, responsive and accomodating to work with! Would definitely use BC Express again

Quality work and a superior product. Had Carrier A/C in Houston which is why I bought again

On time professional answered all my questions

BC Express previously installed a system at my father\-in\-laws house and did a great job there. It was a no\-brainer when I needed a new system. Very happy with their work and they're very responsive to any questions or issues.

Great to work with. Knowledgeable and professional

Brian \& Sam did a beautiful job.They are real "Professionals".

My husband I were very pleased with the expertise of the technicians who installed our new Carrier air conditioner. We also liked the personalized care and cusomer service of BC Express.

I previously worked with Doug Wong when he had the contract for a Medical Practice I ran. He is extremely professional and his service people and installers are very professional.

Neat, clean, knowledgeable, these gentlemen were perfect in every way

hooked us up

Knowledgeable, professional, courteous.

These two technicians arrived on time and worked hard through their lunch hour in order to complete my upgrade in 1 day.

All inclusive with no additional charges. Rebates and permits made easy. Extremely neat with no additional cleanup necessary.

The process to replace my HVAC with BC EXPRESS was amazing and stress free. The entire staff were trulely professional , courteous, and responsive to our needs ,from sales, the office staff, and the installers ! It is comforting to know that the project is being done in a clean and timely manner and that the installers will answer all your questions. The system made a big difference in the environment of our home. Best disicion we have ever made was contracting with BC EXPRESS. F \& M DEL VALLE

Professional and courteous. Very happy with the results.

Best of the best

They were professional and courteous!

The Service supplied was fantastic, clean and neat.

Knowledgeable, efficient and courteous.

Did a great job and very quickly

The BC Express tech ( i am sorry i forget his name) was in and out in about 4 hours installing the whole unit alone. he knew exactly what he was doing and did not waste any time. Great work.

Great company

The installation was completed 2 hours earlier than expected, that's a good thing!

It was a great experience from the first phone call. They came and assessed our situation and now we have a new top of the line heating/ ac system .

BC Express is considered one of the best HVAC companies in our area. They are extremely professional and courteous. The constantly strive to put the customer first, and always succeed in meeting that goal.