Heat Pump Repair & Service

They we the kindest people we worked with and left the house spotless. Very professional

Did an excellent job!

Comfort Now does a great job all around. We are very pleased with their service.

The techs were awesome. Very neat, efficient, and courteous.

Great company to work with, friendly and professional technicians, the install was done efficiently and the new system is working perfectly.

Very good

great crew and they did a great job

I can't recommend Comfort Now highly enough. the whole process was professional, smooth & effective.

Very professional and concerning workmanship.

Everything went well

Very professional and seamless process. As a dealer Comfort Now is a credit to Carrier.

The techs were very knowledgeable and had great expertise. They were hard workers, working much of the time in pouring rain. They cleaned up after their work as well. Also, they were a very friendly group!

Excellent employees, knowledgeable and friendly.

Professional Organization

Terrific experience. They were on top of every aspect of the process from consultation to installation. First rate company.

So far so good

very nice and efficient

Last Father's Day I realized the air compressor was not working. I called and left a message to call me when they got in on Monday..... within an hour, and Father's Day, they called me back! They were out 8AM Monday morning. We were explained our options and gave us a very fair price. We had our new system installed by a very professional and knowledgable, within a week!

Great service, very responsive. Highly recommended!

I couldn't of picked a better company to work with. From the time Bernie came out to give me an estimate until the installation ( Eddie and Andrew were my installers) and everything in between, I knew I made the right choice. I feel like everyone involved ( even the people in the office ) went above and beyond to get the job done and make me happy. Comfort Now by Bob McAllister is a smooth operation and I would highly recommend them to anyone. They have a customer for life!

So very happy with my experience with Comfort Now. Chad came out the same day that I called for an estimate and gave me a quote for a new heating system that same day. Installed new heater 2 days later. Excellent work, great customer service. Highly recommend them! ????????

Great service and installation. Very impressed.

They were excellent to work with and went above and beyond to find extra rebates.

Excellent, on\-time and clean. Great crew.

Competent, respectful, quiet and clean.

The Best

Excellent job

Top\-notch customer service, technicians, and service. Great team work!

Great customer service

Good, quick work, knowledgeable people.

Company is very well run. every aspect of the Comfort Now team did their job well and helped me with my air condition needs.

Good company, good employees

I left a message on a Sunday about my AC system not working. The dealer called me back within an hour and they were at my house on Monday morning at 8:00am. When it was determined that my 15 year old syatem need to be replaced, the Sales Consultant arrived Monday afternoon and scoped the new system. The install was done the next day. I am so pleased with the responsiveness, professionalism, and sense of urgency demonstrated by Polar Bear/Comfort Now.

Excellent experience. Prompt and clean technicians installed my system professionally. They also solved some small issues inside and outside of my home as part of the job. Very happy with the quality of the system \- especially having an outside condenser that is rated for coastal marine environments!

excellent, fast and professional job

We have always had extremely positive experiences with Comfort Now by Bob McCallister from the scheduling secretaries to the service techs (Ryan ) to installers. We cannot praise them enough ..they have always been here when we need them. Thanks so much..you are ALL a pleasure to do business with.

Happy with their installation, solved any problem that I had.

So far, totally satisfied

Comfort Now, all of their representatives and technicians were outstanding in all areas.

Used for several installs. Complete confidence in these guys. Five stars!

Great people and great product.

Excellent

New Heater and air conditioner units Quickly and professionakly done

The team at Comfort Now provided great service and an awesome customer experience.

New Replacement of HVAC system, so far top quality service \& support, high knowledge of available rebates \& finance options made it an easy choice, and their pricing was competitive with the other dealers. They are also an authorized Carrier dealer with the most positive ratings.

Just had a new furnace installed. Everything just worked! Very satisfied.

The nice guys did a good job.

From start to finish, each and every employee who worked with us on this project \- installing 2 heaters, 2 AC units, and a new hot water tank \- was professional, knowledgeable, courteous, and helpful. Most impressive was how beautifully the install team cleaned up our home after the install. Previous to installing new equipment their service couldn't have been better. We are thoroughly happy with our choice and highly recommend Comfort Now.

Professional and friendly service. They quickly evaluated our home for a new HVAC system and had it installed within a week!

Excellent job from start to finish. New systems is and running perfectly.

Outstanding as always

Amazing all around

Nothing to comment on

Excellent sales and front office communication. Reliable and friendly service engineers.

Comfort Now is one of the best experiences I've ever had with a contractor of any kind. They are knowledgeable,friendly and professional from our sales rep Bernie to the two installers Joe and Collin. s

I love it, problem solved :)

Comfort Now was very responsive and gave me great advice as we explored replacing our current units

Very professional experience. Installers and company rep very knowledgeable and took care of our needs swiftly

Bob and RJ knew my Mother was coming home from the hospital and they expedited the install, Chris and his install crew were Great ! clean neat and Very Professional !

Helpful and professional service.

After a malfunction of my 18\-year\-old heater, the cost of repair vs. replacement was clearly explained. It soon became obvious that repairing the old heater might not have been cost effective. Installers were out the next day. They worked until the installation was complete. Afterwards, they did a thorough clean up. Kudos to the office staff, technicians and estimator! I am a happy customer and recommend Comfort Now by Bob McAllister without reservation.

Great experience on purchase of new AC and heating system

excellent customer service from the office to the field techs

Knowledgeable, professional, accommodating and friendly. Took the time to address any concerns and requests for a flawless HVAC installation. Very pleased with the outcome and experience with Comfort Now especially their team of Colin, Joe, Jonathan and Chad.

We were very pleased with the service!

Great job! All employees were professional, on time and answered all of my questions.

Installers did a very good job. Covered work area and left areas clean. Answered any questions I had regarding the new equipment.

Excellent service from the start of the installation to the finish. Sales and service technicians were very knowledgeable. Work was.completed promptly and everything was cleaned up after they finished

If all the trades did work and worked like Comfort Now life would be a lot easier. All the men wore clean uniforms, took extra measures to insure the job site inside and out was as neat and clean as when they arrived. The men worked like a fine tuned machine. No one standing around each man had a job and performed it well. In closing extremely professional. Thank you Comfort Now.

Great and speedy service

I have been thoroughly pleased with Comfort Now with my seasonal inspections. My HVAC unit needed replacement after 15 years and the experience was above expectations every step of the way. Professional, knowledgable and courteous \- a pleasure to work with. All the employees are professional and I highly recommend this company.

Bad News: My heater \& AC unit had to be replaced; Good News: I was referred to Comfort Now By Bob McAllister! From start to finish, my experience was extremely positive. During my initial consultation with Matt Repici, he took the time to patiently explain the process and answer all of my questions. In addition, the scheduling process was painless, and they were even able to push up my install date. On the day of installation I had the pleasure of meeting Brett and Chris, they were super friendly and also patiently answered any questions I had. The work they performed was first class. Matt stopped by when the installation was complete to make sure everything was satisfactory. This was by far one of the best experiences I've had with a business! Thank you Comfort Now By Bob McAllister for providing superior service!

Comfort Now by Bob McAllister is excellent. My heater broke on one of the coldest days of the season and we had a new system installed within 48 hours. I was in destress and was treated fairly with excellent pricing. They pointed me to the interest free financing through our gas company too. They made a stressful situation easy.

Very quick response and professional installation

Expert sales and installation. Very happy with purchase and quality of service.

Waiting to solve thermostat problems

My sales rep Matt R was so patient, professional, knowledgable, prompt and friendly. My home has 2 zones and the HVAC systems are original to the house...about 30 years old.. My 2nd floor AC died the last few weeks of summer. I knew I would need to replace it for next years season. My furnace broke right before Thanksgiving and I needed to replace the 2nd floor system right before Christmas. The techincian Joe, did a great job. he was on time, friendly, cleaned up after himself and showed me how to work my new thermostats and where my fitlers were located. Great team of guys. Thank you

We won't use anyone else. Gave us multiple options, prices and were open and HONEST about scope of work. Covid prevented quick install of full system but well worth the wait. I trust them in our home. Great employees who are always so helpful and courteous. Why go anywhere else?

First class company , Highly recommended

Great follow\-up and professional and careful installation crew.

Showed up on time , Installed unit called me when it was finished . I reviewed the install looked very neat and clean

Wonderful experience all around. They did everything they said they would do when they said they would do it. Very professional!!! It was very refreshing to work with them. Great communications as well!!!

Chad and the installers were excellent, quality work.

Outstanding sales person and quality products and installation

Hard working and professional

Bob McAllister and his team are true professionals. They were on top of things from start to finish and I would recommend them to anyone in need of their services.

Bob Mcallister has taken care of pur equipment since we moved here over 15 years ago. He and his employees are tops in all aspects of service and sales. Each technician and all of the office personnel have been a pleasure! They all receive our highest recommendation!

We recently had an exceptional installation with Comfort Now by Bob McAllister. I tip my hat to Chad who came to our home prior to the installation to explain the whole process. The install was seamless and went according to plan with no issues. The installers, Colin, Joe \& Andrew did a flawless job. My family and I are really enjoying the new Carrier system, it performs as promised. I highly recommend Comfort Now by Bob McAllister for any of your hvac needs !

Fantastic from start finish!

Great Product

Very pleased with price, product and installation.

Comfort Now by Bob McCallister is a first class company. Professional in every way .

Would use again

The team that met with us, explained our options, and installed our new A/C unit was professional, attentive, and focused on our customer experience. I would not hesitate to use Comfort Now again for any HVAC needs or concerns. Many thanks to Chad Severs and his team for their efforts on our behalf.

Wonderful job from start to finish. The office staff very responsive and professionals who installed just very helpful, efficient and informative. Thank you very much.

Best HVAC contractor we have ever dealt with.

Great response to my inquiries. They made me think that they really cared about my business.

Overall they were better than the other big name company

We've always had very positive interactions with everyone at Comfort Now. We're pleased with the installation and follow up service.

Comfort Now installs and services all three of our shore rental properties. We've been very pleased. Casey is our contact person and he has always been very responsive and competent .

Fantastic experience from beginning to end. Would highly recommend in a heartbeat.

Expert installation

Workers were friendly and easily answered questions.

Great experience!

the entire crew from Comfort Now was great to work with and answered all of my questions. They are professional, easy\-going and would not hesitate to recommend them.

The guys did a great job Joe went above and beyond

Comfort Now updated my entire HVAC system to high efficiency units and coordinated with a company to upgrade my attic insulation. I am excited about the heat pumps, as I never even knew they were an option, but they look like they'll save me a lot of money on my heating. Thank you!

Great experience.

Comfort Now provided quick and accurate assessment of my old system and chose an appropriate HVAC system for my house. They removed the old system and installed the new system in less than a business day. They left the work sight clean and provided an overview of my new system. Thanks to Matt Ripici for helping me out.

I hope this reflects five stars for all issues .

The entire experience was great! Very professional, knowledgeable, and friendly. We couldn't believe how easy it was for us to replace our entire heating and cooling system. Thank you very much!

Comment

Felt that we were in good hands.

Knowledgeable staff very friendly many options of equipment and pricing.they were not the lowest or highest bid but offered the best solutions for my needs

From the initial meeting and throughout the installation, everyone was professional and accommodating to our needs. If I had specific questions, I was given answers with a follow\-up inquiry to be assured of my satisfaction.

Great team! I never knew my house could be so comfortable but I found out with the Infinity system. Just in time for the first heat wave

Very knowledgeable and prompt

The replacement of the existing HVAC system was fast and efficient. The service techs were knowledgeable, friendly, and worked well together. The install took less time than I thought it would.

Very professional

very professional and easy

Very professional, wonderful transaction

I called Comfort Now right before the holiday season and from getting the great incentives to finishing up the work they were right there every step of the way answering my questions. If you are looking to get any work done for your house or business you really do not need to look further than Comfort Now. Truly happy with the service. Thanks Comfort Now!!!!

Our heater went and the next day they were installing the new one and returned the next day (Christmas Eve) to finish the job. Would recommend!

They were very professional to work with from the sales representative to the installation team.

Adjusted their schedule to fit our needs.

Neat , friendly professional

Highly Recommend

air mover did not fit existing space and I was offered 50.00 to correct installation mistake. I have to locate a contractor who can correct this mistake.

Comfort Now was awesome to deal with.

Installed completed and funtctioned a refit of an older home being remodeled. Solved several glaring issues and created an efficient system that functions beyond expectations.

It was a very positive experience overall. The salesperson (Casey) knew his stuff, communicated well, and was very helpful in our selection of ComfortNow and the specific Carrier equipment. The installation team was on\-time, friendly, very neat and efficient. Follow\-up has been great showing us how to use the wifi thermostats, explaining future maintenance, etc. Overall, a very positive experience.

Quick, professional, personable

All service personnel performed in a professional manner. The company's sales representative was thorough and most helpful.

Professional

Extremely pleased I highly recommend RJ McAllister.

Have already sent in another very complimentary review......no problems...very saisfied

Completed installation as promised. answered all my questions about the new equipment. very professional and knowledgeable about the equipment.

Amazing service and professionalism. Had an emergency on late Sunday afternoon and the entire system was diagnosed immediately and fully repaired by Monday afternoon!

Efficient, reliable and very timely. When the installation was finished everything was cleaned up like they were never there.

We were extremely happy with our experience in every way.

Comfort Now arranged for us a magnificent Carrier product and an excellent instillation team.

We had a completely new system installed for the first time. They were informative, neat, professional, prompt, and kept us up to date as to what was going on with the installation. The unit is working great.

We were extremely satisfied from beginning to end of the entire process.

installed new heater and a/c and job went great

Completely satisfied

We were impressed with all of the employees who sold, serviced, and installed for Comfort Now . We feel we chose the best company and perfect product for our upstairs zone .

very good job.We would recommend them.

Service was excellent. Technicians Dom and Rob arrived on time and everything was totally cleaned up when they left. I would highly recommend them.

good neat work

They are excellent, service, installation and follow up

Expert job

Bob and his team were with me every step of the way

Excellent service. Terrific communication and thorough explanation of equipment and setting expectations for installation.

Bob and Cole were professional, knowledgeable, and very quick to repair our air conditioner. Their after hours response time was great to answer our questions. I would highly recommend them

A first class operation.

Comfort Now by the Bob McAllister has done a great job for us anytime we need help with our Air Conditioner. They arrived on time and had the installation completed in less then four hours. My wife was especially impressed over their preparation to insure cleanliness during the removal and installation of the equipment. This is a summer home and we still need to check on how the new air conditioner operates in replacement for our ten year old unit that was only operating at about 75% cooling during the really hot days at the end of June and into July.

It was so nice working with a truly professional group.

Above and beyond to get the job done and done right! Very informative and a pleasure to work with!

I wouldn't hesitate to recommend Comfort Now by Bob McCallister. The turnaround time from my initial discussion to installation I believe was less than a week. I needed to finance the project and that was available too, financing with no interest charges. I had the Carrier special cooling and heating coastal unit installed at our beach home. I'm looking forward to many years of worry\-free use.

We were very happy with our experience using Comfort Now. Casey was knowledgeable and helped us to pick the right HVAC system for our house. We were impressed with how quickly he responded to our questions and requests. Our system needed to be replaced during the busy season in our resort town. Casey was able to get our project (including scheduling a crane and obtaining the needed permits) into the schedule very quickly. Rob and Dom, the technicians, were professional and courteous. They protected our floors with runners and cleaned up thoroughly when the job was finished. They took the time to tell us about our new system and explain the programmable thermostat. We are glad that we chose Comfort Now and will certainly recommend them to friends and neighbors.

We are very pleased with the quality of workmanship of the installers and the company. Would highly recommend.

My heater broke during the winter. Comfort Now came out and was able to install a new heater within two days. They were fast, professional, and took the time to explain the new system to me. Casey, Enrique, Cole, and Greg were a great team to work with. I would gladly recommend Comfort Now.

Best customer service I've ever had, from the sales Rep (Matt R) to the installers (Domenick, Rob, Enrique). Highly recommend. They even vacuumed every day before they left.

Needed heating system replaced quickly because of potential safety issue. Matt came out next day after calling CN, had proposal to me quickly, and scheduled the installation as quickly as possible. Matt, Dominick and Brian all gave exceptional service \- friendly, courteous, knowledgeable, all questions answered thoroughly, professional. 5 + stars to all! Thanks!

Great install with a superior HVAC system!

professional, knowledgeable,timely

Bob came out as promised explained everything to me told me a few options for my home I chose what I wanted was not pressured to buy expensive product. His installers were polite, clean and hard workers.

Clear honest communication. Prompt delivery. Overall great experience.