Michael & Son Services Of Nc (Ral)
HVAC Services in Raleigh
Michael & Son Services of NC (Ral) specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Raleigh and the surrounding areas, we deliver reliable, certified HVAC solutions to meet your home's needs. As your local Carrier Factory Authorized Dealer, your satisfaction is our number one priority. That's why we stand behind our work with a 100% satisfaction guarantee. Equipped with certified technicians, we strive to exceed your expectations, whether performing routine maintenance or installing a new Carrier heating and cooling system.
Experience and Certifications
Experience and Certifications

President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.

Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guarantee.

NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.

Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.

Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.

Certified Ductless Pro
As a Carrier Certified Ductless Pro, we met Carrier's criteria to sell, install, service, and maintain your Carrier ductless equipment.

Indoor Air Quality Experts
Proper indoor air quality requires more than an air conditioner. As Carrier Indoor Air Quality Experts, we have completed coursework and passed a comprehensive test to deliver a cleaner, healthier home environment.

Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.

President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. This annual award recognizes Carrier Factory Authorized Dealers who demonstrate leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, we have met Carrier's highest standards for superior skills, service, and we proudly offer a 100% satisfaction guarantee.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
Certified Ductless Pro
As a Carrier Certified Ductless Pro, we met Carrier's criteria to sell, install, service, and maintain your Carrier ductless equipment.
Indoor Air Quality Experts
Proper indoor air quality requires more than an air conditioner. As Carrier Indoor Air Quality Experts, we have completed coursework and passed a comprehensive test to deliver a cleaner, healthier home environment.
Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
HVAC Repair and Services

Mini Split Repair
Rely on us for expert ductless mini split repair and service to keep your system running smoothly in every season. Our skilled technicians quickly diagnose issues, make reliable repairs, and optimize performance to ensure efficient comfort in your home.

AC Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.

Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.

Heat Pump Repair
Count on us for dependable heat pump repair and service to keep your home comfortable year-round. Our experienced technicians troubleshoot issues, perform timely repairs, and ensure your system is operating at its highest efficiency.

HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
HVAC Installation Services

Mini Split Installation
As a Carrier Certified Ductless Pro, we are trained specifically to install and service Carrier ductless equipment, ensuring your home stays comfortable year-round with efficient, reliable, and tailored climate solutions.

AC Installation
Enhance your home’s cooling and energy savings with our expert AC installation services. We install high-performance Carrier air conditioners and customize each system to match your home’s needs, helping ensure dependable comfort all summer long.

Furnace Installation
Stay warm and worry-free with our professional furnace installation services. We’ll guide you in selecting the best Carrier furnace for your home and complete the installation with expert care and precision.

Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.

HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
Trusted HVAC Professional in Raleigh
TRUE PROFESSIONAL 👍
March 25, 2026
First Class Service. Bravo Zulu job well done 👏.
Joseph
Expertise (5)
Solve Problems (5)
Service (5)
Good service
November 08, 2025
Good service.
James
Expertise (5)
Solve Problems (5)
Service (5)
Exceptional Service, Quality Equipment, Excellent Communication!
October 16, 2025
Michael & Son was able to resolve several HVAC issues that our old system created in our home when they installed the new system and relocated new ductwork into our attic (vs. the crawlspace). They provided prompt and clear communication, the team on site was very respectful of our home and very efficient in their work. I even made a service call a month after our installation because of a filter change reminder (I had set up) as I was confused to why it was already going off - that was my human error, the system was working perfectly. The service tech provided a ton of helpful tips on ways to keep the system in its best shape. We are very happy with the new system and the service Michael and Son provided.
Amanda
Expertise (5)
Solve Problems (5)
Service (5)
(2) New Carrier Units
October 09, 2025
The Team of Josh, Nelson, Robert and Azamat were all excellent to work with. Very knowledgeable, and very professional, who worked diligently (on a pretty hot day) to get our new Carrier units up and running. We were very pleased with their work!! And another big Thank You to Terry Hamilton for pulling this Team together so fast to get the work done!! Thank You Michael & Son!!! GO CANES!!!!!
Mitchell
Expertise (5)
Solve Problems (5)
Service (5)
Professional
June 06, 2025
Very professional customer service is great
Thomas
Expertise (5)
Solve Problems (5)
Service (5)
Professional and Friendly
May 16, 2025
Fast and thorough installation. Left everything neat after the installation and followed up with me after job was completed.
JERRY
Expertise (5)
Solve Problems (5)
Service (5)
Exceptional service
May 14, 2025
They do excellent work. Knowledgeable and proficient. I would highly recommend them.
Pamela
Expertise (5)
Solve Problems (5)
Service (5)
Professional employees, willing to answer questions
April 23, 2025
Very helpful and professional
SUSAN
Expertise (5)
Solve Problems (5)
Service (5)
Very professional and knowledgeable
April 21, 2025
Intallation was done professionally and within a day. The new units is quieter compared to the old unit. I'm pleased with the unit so far. I can wait to see how it/if it more energy efficient than the old unit. I could recommend this provider
Soulemane
Expertise (5)
Solve Problems (5)
Service (5)
No Smoke & Mirrors
April 15, 2025
The technicians and sales personnel were efficient and honest. They did not try to upsell the HVAC unit to me; in fact, learned enough about my general usage to sell me equipment that met my needs. Michael & Sons techs are always courteous and prompt. While they always tell me about upgrades or new equipment available, it seems as though they simply want me to have the information without any pressure to purchase it.
Patsy
Expertise (5)
Solve Problems (5)
Service (5)
A very good company to get involved with.
March 27, 2025
The guys worked very hard on a very hot day. I was impressed.
Jim
Expertise (5)
Solve Problems (5)
Service (5)
Extremely troubling
March 17, 2025
Do not know the area they are servicing. Lower Brunswick county does not have gas it has propane. Even after I told the salesperson I had propane heat they installed a gas furnace that took over 2 weeks to determine they had installed a gas furnace without a propane kit. I was without heat for 3 weeks till they had to install another new furnace. I had a month previously had a propane hot water heater that went fine. So they did not even look up that I had propane.
Roberta
Expertise (1)
Solve Problems (2)
Service (3)
M&S Installation Crew
January 07, 2025
All the technicians did a great job from the start of the installation to finishing and cleaning up. Carlos, Tyler and his assistant all took the time to explain everything before, during and after the process. All worked hard andd with the entire process of dealing with M & S - from the Comfort Specialist (Jim) to the installation crew and then the follow up with the Service/Installation Manager visiting.
Ken
Expertise (5)
Solve Problems (5)
Service (5)
HVAC System
November 03, 2024
Service Technicians were professional and courteous.
DARLENE
Expertise (5)
Service (5)
Solve Problems (5)
Great people and service
October 31, 2024
5 star service in all aspects. Prompt, efficient, professional. No issues at all. Unbelievable service the best
Craig
Expertise (5)
Service (5)
Solve Problems (5)
Frustrating ...took them a week to correctly install unit
October 03, 2024
I had to wait for Carrier to send by software file to update thermostat so it worked properly
Bill
Expertise (3)
Service (3)
Solve Problems (3)
A/C Installation.
April 10, 2024
Service personnel were excellent.
EDWARD
Expertise (5)
Service (5)
Solve Problems (5)
Job well done
April 10, 2024
Great experience\-professional, arrived did the job with courtesy service.
Jeffery
Expertise (5)
Service (5)
Solve Problems (5)
Professional
April 05, 2024
Contractor on time notification to customer, system knowledgeable, worked efficiently, customer appreciation
LAPHONSO
Expertise (4)
Service (4)
Solve Problems (4)
Exactly!!!
April 04, 2024
10 ?? too David Fernandez, Justin Harris and Josh Bullock for going above and beyond at their job!! Not only are they extremely knowledgeable and hard working, all three took the time with us to help us understand the installation and new system. They are very dedicated and in the end we felt like family. We HIGHLY HIGHLY recommend Michael \& Son to everyone!!
CHRIS
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
April 02, 2024
Victor and Brian were knowledgeable and very professional.
CELESTE
Expertise (5)
Service (5)
Solve Problems (5)
Michael & Son Heat Pump Installation
March 28, 2024
Excellent knowledge and professionalism
JERRY
Expertise (5)
Service (5)
Solve Problems (5)
Great service
March 20, 2024
They did a terrific job!
JENNI
Expertise (5)
Service (5)
Very good experience
March 18, 2024
David was great
REGINA
Expertise (5)
Service (5)
Solve Problems (4)
They worked 12 hours straight with no breaks to make sure we had heat in the winter
March 09, 2024
They worked 12 hours straight with no breaks to make sure we had heat in the winter
GINGER
Expertise (5)
Service (5)
Solve Problems (5)
Good team.
February 27, 2024
Great service. Very nice and knowledgeable.
BENJAMIN
Expertise (5)
Service (5)
Solve Problems (5)
Michael & Sons review
February 21, 2024
Excellent service and expertise
NATALIE
Expertise (5)
Service (5)
Solve Problems (5)
New HVAC
February 16, 2024
Everything went very well. We were kept aware of the progress and what needed to occur to complete the installation of the new HVAC system.
DIANA
Expertise (5)
Service (5)
Solve Problems (5)
Carrier HVAC installation by Michael and Sons
February 12, 2024
Overall great experience.. On time, knowledgeable, personable, helpful and both Carrier and Michael and Sons are reputable and have been in business for years.
CANDY
Expertise (5)
Service (5)
Solve Problems (5)
Satisfied with my New System
February 08, 2024
My Old HVAC System Needed to Be Replaced. Garrison, John \& Jonathan was fantastic. They made this painful process easy!
Jacqueline
Expertise (4)
Service (4)
Solve Problems (4)
Highly Recommend
February 04, 2024
They were very courteous and kept me informed as they were completing the job!!! I did a search as we are new to the area and chose them because of the reviews they have and they did not disappoint.
Marlena
Expertise (5)
Service (5)
Solve Problems (5)
Michael & Son HVAC Carrier system
February 02, 2024
Great team made it quick and painless, and my house is comfortable finally!
DANIA
Expertise (5)
Service (5)
Solve Problems (5)
It's nice to have reliable heat
January 19, 2024
Michael and Sons installed our gas heat and did an excellent job with all of the necessary installation and walking us through the new system. Nothing better than having HVAC that works.
PATRICK
Expertise (5)
Service (5)
Solve Problems (5)
Holly Springs Review
January 18, 2024
Repair review, sales of new unit and install were all handled very professionally and VERY Timely since the existing unit went out on a Saturday. Install was scheduled and completed on Monday. Justin and David were excellent and very diligent.
KAREN
Expertise (5)
Service (5)
Solve Problems (5)
.
December 28, 2023
they are super nice and their work is amazing!
Lina
Schwartzel HVAC
December 23, 2023
Excellent Service, Arrived ON Time and completed old unit removal / new unit installation without issues
Jerry
Expertise (5)
Service (5)
Solve Problems (5)
Great!
December 21, 2023
The entire replacement of the unit was done in just 3 hours and everything is working great.
RAMEON
Expertise (5)
Service (5)
Solve Problems (5)
Furnace install
December 20, 2023
Clean and precise
KENNETH
Expertise (5)
Service (5)
Solve Problems (5)
Good experience
December 13, 2023
Technicians were courteous, efficient and knowledgeable
BILLIE
Expertise (5)
Service (5)
Solve Problems (5)
Satisfaction Guaranteed
December 06, 2023
From sale to installation Michael \& Sons was knowledgeable, professional and reliable. They never tried to sell the most expensive unit. Their interest was to sell a unit that best fit our home and our needs.
MIKE
Expertise (5)
Service (5)
Solve Problems (5)
Satisfied customer.
November 13, 2023
Garrison was very professional and knowledgeable. The installers were very professional and courteous.
Jason
Expertise (5)
Service (5)
Solve Problems (5)
Great service
November 10, 2023
Excellent service and quick installation. Victor, Victor and Eric did a great job installing this unit and very professional.
brian
Expertise (5)
Service (5)
Solve Problems (5)
Great
November 09, 2023
Great
Tanya
Expertise (5)
Service (5)
Solve Problems (5)
Quality HVAC Contractor in Raleigh, NC
November 06, 2023
Have been very pleased with this contractor! Quality work, reliable, responsive, communicative throughout process!
MARK
Expertise (5)
Service (5)
Solve Problems (5)
Professional, no problems
November 06, 2023
Appear to have done a good job installing the new HVAC unit.
DAVE
Expertise (5)
Service (4)
Solve Problems (4)
Doug Donnald
November 02, 2023
There could be none better. Always on time, professional, and do great work
DOUG
Expertise (5)
Service (5)
Solve Problems (5)
Replacement of HVAC entire system
October 31, 2023
Excellent work . Experienced Sales and Technicians
George
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Service
October 15, 2023
Very Professional
Mathew
Expertise (5)
Service (5)
Solve Problems (5)
instillation
October 03, 2023
excellent job completed
james
Expertise (5)
Service (5)
Solve Problems (5)
Great job
August 28, 2023
Everyone did a great job. We had our new unit installed in less than a week.
HOWARD
Expertise (4)
Service (4)
Solve Problems (4)
Very Professional
August 28, 2023
Very Professional
WILLIAM
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
August 24, 2023
The Installation Team did a fantastic job! Very efficient, professional and well coordinated from start to finish. I highly recommend Michael \& Son of NC
ROBERTA
Expertise (5)
Service (5)
Solve Problems (5)
Great service all around
August 17, 2023
They were great to work with from initial contact through installation and inspection! Very professional and friendly. Great communication.
BROOKS
Expertise (5)
Service (5)
Solve Problems (5)
Best Price and Excellent Service
August 15, 2023
Garrison, John and Nathan all worked very hard to get my system installed. All are very professional and knowledgeable. I appreciate they didn't try to sell me anything I didn't want and got me the best system for my needs. I got several quotes and they gave me the best price without playing games.
craig
Expertise (5)
Service (5)
Solve Problems (5)
Yes Great Job FJK
August 13, 2023
great Job
FRANCIS
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Install Team
August 04, 2023
Joe and Trevor performed our install. They are true professionals \- knowledgeable, courteous, efficient. I can't speak highly enough of them.
MIKE
Expertise (4)
Service (4)
Solve Problems (4)
Top of the Line !!
August 03, 2023
Jacob and the team of technicians were knowledgeable, professional and friendly. My installation was great and they took pride in making us feel great about our purchase!! I highly recommend the Michael and sons experience !!! Thanks also to Nathan Weber coordinating our project and Mrs Chanel for the referral
waymon
Expertise (5)
Service (5)
Solve Problems (5)
Many thanks
July 29, 2023
Great job by Victor and Victor
BRUCE
Expertise (5)
Service (5)
Solve Problems (5)
New HVAC installation.
July 28, 2023
The technician where superb.
MANASSE
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
July 28, 2023
Great experience
JEFFREY
Expertise (5)
Service (5)
Solve Problems (5)
Michael & Son
July 21, 2023
Michael \& Sons are experts in all the different services they provide
ELIE
Expertise (5)
Service (5)
Solve Problems (5)
Exceptional HVAC Installation
July 21, 2023
I recently had the pleasure of working with Michael and Son and I cannot express how satisfied I am with their service. From start to finish, the entire process was smooth and hassle\-free, leaving me with a perfectly functioning heating and cooling system. To begin with, punctuality is crucial for me, and the installers exceeded my expectations by arriving right on time. They wasted no time in getting to work, demonstrating a high level of efficiency and professionalism from the get\-go. Throughout the installation, they were respectful of my property, making sure to clean up after themselves and leaving the place spotless. It's evident that they not only take pride in their work but also care about their customers' satisfaction. Once the installation was complete, they took the time to walk me through the system's functionalities and ensured I understood how to operate it effectively. This attention to customer service and satisfaction sets them apart from the rest. Since the installation, my HVAC system has been running flawlessly, providing efficient heating and cooling without any hiccups. I can confidently say that their workmanship is top\-notch and their service has undoubtedly exceeded my expectations.
JOSHUA
Expertise (5)
Service (5)
Solve Problems (5)
Excellence in Service
July 20, 2023
I've been using Michael \& Son since I had a 100 year old row house in D.C. Always excellent service particularly when dealing with the quirks of decades of "not quite to code" repairs. I was thrilled that M\&S was in Wilmington when I moved here knowing I'd have a reliable service partner I could trust.
Cliff
Expertise (5)
Service (5)
Solve Problems (5)
Top Notch Professionals!
July 13, 2023
The entire staff at Michael and Son were the best; very professional and customer oriented. I couldn't have expected a better experience than the purchase process and installation of my new Carrier hvac unit!
Gilbert
Expertise (5)
Service (5)
Solve Problems (5)
Excellent experience with Michael & Sons
July 10, 2023
Ten out of ten! All of the personnel from Michael and Son were courteous and professional. I will use them again.
THOMAS
Expertise (5)
Service (5)
Solve Problems (5)
Awesome experience !
July 05, 2023
Awesome experience with installation and service associates.
VIKAS
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
June 14, 2023
Workers where proficient very professional and very friendly
JASON
Expertise (5)
Service (5)
Solve Problems (5)
Continued Outstanding Service
June 03, 2023
Michael and Son is my primary contractor for HVAC, plumbing, and electrical service. The new heat pump was installed in less than 4 hours. Technicians are friendly and responsive. Very pleased!
BEVERLY
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
May 31, 2023
Great service experience
ELNORA
Expertise (5)
Service (5)
Solve Problems (5)
Sales and Service great experience
May 11, 2023
Smooth upgrade to new system. Looking forward to lower energy cost moving from SEER 14 to SEER 16.
WILLIAM
Expertise (5)
Service (5)
Solve Problems (5)
Awesome experience
May 10, 2023
Wonderful experience
AMANDA
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding
April 20, 2023
Excellent experience from start to finish. Highly recommend!
EDWARD
Expertise (5)
Service (5)
Solve Problems (5)
HVAC install
April 15, 2023
The unit is very loud, the installers said they turned the fan down as far as they could, but it is very loud. Its hard to have a conversation in the same room.
CATHY
Expertise (5)
Service (5)
Solve Problems (3)
Refreshing to work with professionals
March 27, 2023
They are efficient, have the necessary skills and expertise and ensure the customers questions are answered.
PAMEL
Expertise (5)
Service (1)
Solve Problems (5)
New install/upgrade from builders grade
February 07, 2023
Builders grade that came with my house, I give it a 1 out of 10. Our new system I give a 10 out of 10, so far. The cost was suprising, I did not expect it to soooooo expensive.
franklin
Expertise (5)
Service (5)
Solve Problems (5)
HVAC
January 06, 2023
Great job
MARTY
Expertise (5)
Service (5)
Solve Problems (5)
Installation of new Carrier HVAC unit in residence
January 04, 2023
Michael \& Son Services does a professional job and are quick to respond to appointment requests and follow through.
Bill
Expertise (5)
Service (5)
Solve Problems (5)
Reliable company.
January 04, 2023
Solid operation.
ELIZABETH
Expertise (5)
Service (5)
Solve Problems (5)
Great installation
December 23, 2022
Great experience. Crew was efficient and they tried to be as quiet as possible. Excellent job cleaning up afterwards.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Happy Customer
October 16, 2022
The entire process was done in an Professional way.
ROY
Expertise (5)
Service (5)
Solve Problems (5)
Heat pump replacement
October 05, 2022
I was well\-informed through the entire process with emails and text messages about confirmations and when techs would be arriving. The technicians came out during Tropical Storm Ian and replaced my heatpump. They were respectful, courteous and knowledgeable.
KELLY
Expertise (5)
Service (5)
Solve Problems (5)
Installation and technical assistance
September 27, 2022
We left our long standing hvac provider due to technician/ reimbursement issue. Purchased and received new unit install within days, and now enjoying comfort.
SHANE
Expertise (5)
Service (5)
Solve Problems (5)
Knowledgeable and completely professional!
August 02, 2022
Michael and Son sent two guys that knew exactly what they were doing and performed the job with efficiency, courtesy, and professionalism.
Mary
Expertise (5)
Service (5)
Solve Problems (5)