Heat Pump Installation

We recently engaged Kentwood Plumbing \& Heating for a significant home upgrade, involving the replacement of our aging furnace and air conditioning system. Having previously worked with them during a smaller renovation project, we knew we were in capable hands. From start to finish, Kentwood Plumbing \& Heating exceeded our expectations. Here's why: \- Professionalism: The team conducted themselves with utmost professionalism. From the initial cost estimate to the final installation, their attention to detail and commitment to quality were evident. \- Expertise: Kentwood's technicians demonstrated a deep understanding of HVAC systems. They assessed our needs, recommended suitable equipment, and executed the installation flawlessly. \- Efficiency: The entire process was seamless. They worked efficiently, minimizing disruption to our daily routine. The new furnace and A/C were up and running in no time. \- Customer\-Focused Approach: Kentwood Plumbing \& Heating truly cares about their clients. They listened to our concerns, addressed any questions promptly, and ensured our satisfaction. In summary, Kentwood Plumbing \& Heating exceptional workmanship and friendly team make them our top recommendation. We couldn't be happier with the results!

They did a great job very thorough very professional

Kentwood Plumbing \& Heating were great to work with. They were flexible in scheduling, keeping me informed of any changes, arrived on time and cleaned up after themselves.

Excellent Service

Good job

(7) hours start to finish installing new furnace. (2) men that could work together and get it done. Knowledgeable, friendly , courteous, and fast workers.

While I was not happy to have to replace our furnace, the Kentwood Plumbing team responded promptly and did a very good job explaining the options and improving the setup with the new furnace. I would use them again.

They are the best!

The contractor was very prompt in replacement of my system.

We had an emergency and Kentwood helped us out tremendously. New furnace installed the next day, in the mean time they set us up with space heaters and made sure we were safe and comfortable.

They worked hard to get the AC installed and working before a hot holiday weekend, then fixed a challenging vent situation while finishing off the furnace installation. Excellent work.

Truly awesome people. Dependable. Skilled. Gracious. Helpful. The best one could get!

Replacement of AC and furnace. Very professional from the quote, all the way done to the installation. They do a precise job, there is not cutting corners or last minute surprise. They will advise for the best and they are very reasonable as pricing. I would hire them again no problem.

Our furnace failed during record low, single digit temperatures. Kentwood managed to persuade the old furnace to limp along until they could install a new one two days later. It was a lifesaver!

Very professional. Great service personnel. Very knowledgeable. I was given good service at a fair price. Kentwood plumbing \& heating was willing to spend time with me explaining my needs and my options and answering all my questions. I would highly recommend them to anyone.

The installer took the time at estimate stage to really figure out what we needed and how to do it correctly, which is not easy in our old home. Then, when they realized something was not done correctly, they came out to fix it taking almost another 2 days with no extra charge of course. I feel the installation was done in a very competent manner. The only issue, which is somewhat minor, is the scheduling, we'd often not know when someone was coming until the day before. Things change and I know its hard, but especially now when we are all working from home, it's better to be able to plan more ahead for these types of things.

Everything was as I expected

Other than the delay in getting the part due to the pandemic, everything went smoothly

Entire team was great to work with. John's follow up work to locate product was instrumental to completing my project on time.

Did a great job for us.

Very well trained and competent technicians, who are very willing to engage with the customer, answer questions and address concerns. Even though power was lost about half way through the install due to a storm, the guys pressed on with flashlights in a darkened basement mechanical room to complete the install. Impressive perseverance.

We've tried several companies over the years. This team of people are the elite. Thank you especially to Jerry and John, our new AC is working perfectly!

I know the owners and they are great people. I know I can trust them always.

professionally installed looks great would recommend them to friends

Prompt and professional, we were happy with the install of our new AC unit. Our AC broke down 2 days prior to out of town company, KHP worked us in within 24 hours; many thanks!

John and the team at Kentwood Heating and Cooling were great to work with from the initial quote to the installation. The team was very professional and took the time to address all of my questions and concerns. They did a very clean installation and an immaculate cleanup. I would recommend them to anybody needing HVAC or plumbing services.

They are willing to do whatever it takes to make sure the installation is done right. Good hard\-working people.

Good workmanship, and quality.

I dealt with Kentwood for many years. All their services are great!!!!

Their installment bid was fair. They arrived when promised and took great care on the installation. The new air and heating system works great! One of their employees even stayed late to set up my thermostat?s WiFi System. Well done!!

Very satisfied!

Great company to work with!

They did a really good job for us, had excellent suggestions, and completed the project in a timely fashion.

Fast response and quality workmanship.

Kentwood Plumbing was a pleasure to deal with. John provided us with detailed information and the install was prompt and efficient. A small problem was dealt with immediately at no cost to us. Highly recommended!

Fantastic knowledge and assistance. Friendly service and I would recommend them to anyone thank you

They gave me a quote first thing in the morning, worked around my schedule and was able to get me in the same day. I had new air conditioning by 6:45pm.

Kentwood Plumbing provided Excellent service.

2 new Furnace installations.

The installers were very courteous and did a great job! Schedule and estimate were right on target.

The guys were super on this install...... Thank you so much i would recommend Kentwood Plumbing \& Heating to anyone :)

The people at Kentwood did a great job. Professional friendly and on time as agreed.

Kentwood Plmg \& Htg installed a new furnace to replace our 20 year old one.

I was very pleased with the people who diagnosed the problems with my old HVAC system as well as the installation crew. Very thorough and friendly.