Heat Pump Repair & Service

Responded to our call for help quickly. Despite some delay before we could have a new system installed due to demand they were at our home and ready to replace a complete system on the date promised. Kenny along with Brigham and crew could not have been more professional. Always on time, took great care in minimizing their impact on our daily routine and left almost no trace of their presence when the job was completed on the day they had projected. Bottom line \- I would not even consider another company from this day forward.

Servicemen were very efficient, took time to explain the system and took great care working in the house

Installation went well.

The technicians treated this project like they were doing the installation in their own house. Our home is 172 years old and the associated challenges were handled smoothly with minimal disruption or impact.

Professional, highly knowledgable, crew was clean and quiet.

I highly recommend C Albert Matthews. They are professional, always arrive on time for a scheduled appointment, and they provided detailed information on systems at a range of price points. Best experience I have had with an HVAC company in my 35 years of home ownership.

great service

highly recommend C Albert Matthews

Installers were very professional and did an awesome job.

We have a service policy with C. Albert Matthews. Service people have always answered any questions we may have as well as the office personnel. They always come if we have a need of any kind. Knowledgeable, friendly and neat.

Removed out, installed new with skill and expertise. Did not clean\-up completely when finished.

very knowledgeable, very efficient

Was a pleasant experience

Friendly and knowledgeable service techs.

C. Albert Mathews did a superb job for us. Loaned us window air units and saved us about $1000 in hotel bills. David the installer was all business and a perfectionist. Job was not only complete but it looks great as well. On the down side, the promised 0% financing for 3 years turned into 5.7\-6% interest up front. Financing was an added $750 to the total cost quoted. Had planned to put down $5000 cash and finance $12,338 but an additional $750 to final bill would be $18,088 if we financed through Wells Fargo (6.1% add to the cost). Had to pay in full to avoid finance charge. We paid cash in full. $17,338.

on time and profession.

Excellent service. Professional manner.

I rarely give anyone a five star rating before I see how the product performs!

Crew were polite and did a good job