Furnace Repair & Service

We recently had Suburban replace an existing aged Carrier A/C system. The process of evaluating options was clear and informative. In the end we settled on an Infinity system based on the benefits and feature set. Suburban was able to schedule our install quickly and the install was professional. Suburban also addressed a warm zone. Since the install the system has performed flawlessly and the warm zone issue was resolved. The whole process from discussion to quote to scheduling to install was better than we expected. I highly recommend them.

Suburban HVAC, Inc. were great I had a broken furnace and they were able to help be very quickly so that I could have heat back in the house. Their installers showed up on time and was able to get the new furnace installed and tested in 1 day. I will use them again for all my service needs very professional.

Excellent service

They were nice people and overall did a good job of installing the system but: \- their project management wasn't the best and the job took longer \- it looks they didn't insulated the top part of the system well and I can feel hot air escaping

I can't say enough good things about this team. They were very responsive, got the job done on time and on budget and made me feel very comfortable having them in my home for a week.

Installation was a breeze for our humidifier. It took a while by phone, but I did get all my questions answered. It would be great if the company had a technical support number and a person available dedicated to the electronics. Using the thermostat is very complicated. The Carrier book is barebones.

Clean, efficient and showed up when they were supposed to.

Very happy I chose Suburban

job well done

Dealer, and all their employees, were excellent \- had zero issues with them. Issue was a defective fan motor on a brand new replacement central A/C which took over ten days to get replaced due to added testing at customer required by manafacture. Should have replaced the fan motor within two days and done the failure testing back at Carrier NOT at the customers (while leaving the customer without A/C for ten days!).

I researched around to find a good Hvac installer, I found Suburban to be very professional, knowledgeable and an expert installer from beginning to end. Extremely thorough, they helped with everything, from information gathering, installation. I highly recommend

Suburban gave us fast and competent service as well as a good price supported by Carrier manufacturers rebates

The team didn't "cut the corners", I was really impressed by professionalism and dedication of the service and installation teams Everything works perfectly, the new furnace has no more than 20ppm CO (by the book) and it works less time, efficiently

From initial discussion of options through the contract process, installation and closeout, our experience with Suburban HVAC has been incredibly positive. Competitive prices, high quality service and worked within a tight schedule as our old furnace failed mid\-winter. I highly recommend them.

The Suburban team was very helpful and efficient. I will be using them for my HVAC needs.

Used Suburban to replace an existing central air unit. Good communication with the the company and everything went as scheduled, no bumps along the way. Recommended!

very happy with the service and the product

Suburban Sheet Metal stood out as the company to replace our central air conditioner and oil furnace. Great solid marketing performance by Bobby Rinn was the reason for selecting Suburban.

Suburban has excellent knowledgeable service technicians that provide detailed explanation of the product and service

Installation went smoothly

Replaced two carrier systems: HVAC system and Heat Pump.

The complete overhaul of our 20 years old HVAC system was handled seamlessly by Suburban. Following the MASS SAVE Audit that they helped us arrange, we understood clearly what our current system lacked, and what was required to upgrade our home for climate control...with respect to both efficiency and energy savings. We are thrilled with the result. The air quality, temperature and overall comfort in our house is amazing. I have already urged friends and neighbors to take advantage of this service.

I was replacing my old a/c Reviewed before purchasing specs provided by my dealer. Done lot of reading on carrier about the features compared and selected finally. So the system installed by Suburban team working fantastic, enjoyed working with suburban team I recommend their service

We replaced the old Carrier AC unit with a new one.

Thanks to our new system we sleep great