Heat Pump Repair & Service

From start to finish, my experience with Robies was exceptional!!

There were LOTS of problems with the installation, and we had to have a number of follow up visits to fix problems with the new system.

Need to have connectivity for thermostat to work remotely. Frustrating that it does not and cannot complete the phone call required for rebates until everything is complete. Feel Robies dropped the ball on thi

Fast response to system failure during cold snap

Everyone who worked on the project from start to finish were friendly, knowledgeable and punctual,

Very professional and knowledgeable. I do that part. Oh my drinks here I'm reading.

I am impressed with everyone at Robies \- from the sales person to the electricians \& installers to the office support staff. The installation and support couldn't have gone better. They did a great job with a very clean and professional installation. Look forward to a long service relationship with Robies!

A great experience from beginning to end. All personnel are knowledgeable, friendly, respectful, attentive and professional.

Professional and exacting

Great job by all involved from secretaries to the finish man. Thanks.

Happy with fins results.

Professional, company in all departments

Robies arrived on time, they were neat, on time and the job was finished to our complete satisfaction.

They are professional and through I recommend them

They were on time and did a neat and professional install. They addressed all my concerns that I had prior to the installation.

Excellent professional services across all aspects of the business. Great communication throughout the process. The installation team was efficient and did a great job. The finished install was neat and the work area fully cleaned. The crew clearly takes great pride in their work. Great job overall. Thank you

Good initial response, 1 week delay in communication about completion of jog. Good initial installation, 1 week delay after job was started and completed. No communication about why or when it would be completed. Final result was positive.

Robies is our go to expert for all things HVAC

Repeat customer since the 1980's

Excellent dealer with exemplary service!! Highly recommend!

Thanks for prompt, efficient, and courteous sales and service. ??

Knowledgeable and Professional

Technicians were polite, clean, knowledgeable and timely. We couldn't ask for more!

Have had a good experience with Robies

Robies made the project come together from the home energy J study assessment to the equipment selection and installation. I appreciate how professional everyone was at this company. I wasn't the easiest customer because of my Engineering background, but I can attest they did a trustworthy job.

It is a pleasure to work with this company

Great customer service. Knowledgeable technicians.

Excellent communication. The replacement installation of condenser and attic HVAC unit was performed efficiently, neatly and on time. I was impressed with the fact that a technician performed a follow\-up system check visit shortly after the install. Exceeded my expectation.

Well executed proposal, plan and installation. Very easy to communicate with the team about any concerns. Always a clear and prompt response.

From the office staff, to sales reps and service technicians, we were positively impressed with our experience with Robies. We replaced our 33 year old Lenox furnace/AC system with a Carrier system from Robies in Sept. 2019. Not only did Robies come in at a lower cost, they communicated every step of the way, followed up and showed up on time and professionally, and made sure all questions were handled in a timely manner. Their reputation as a top HVAC company on Cape Cod is for good reason. Thank you!

Top quality work. Very knowledgeable staff. Started when promised and finished the same way.

Great, consistent service

excellent job, I have been a customer for years.

They were as wonderful as I expected!

Excellent from all perspectives.

Very professional

very satisfied with original install, I anticipate same type of service for system start up

This was the kind of experience that builds loyal customers.

All professionals and efficient and helpful.

Quality care

Installation review each and every installer endured and experienced and endured temperatures in the 90's completed the job in one day with professionalism and positive attitudes. Service review the entire scheduling and customer service staff were more than accommodating to my scheduling needs as well as follow up calls to make sure the system was working properly and offered a review of the new system instructions that I found very helpful

Robbie?s is an excellent company.

Steve and crew were excellent! Very happy with the air conditioning unit they installed. Pleasure doing business with them.

Very professional. Great help with the rebates

Some initial issues with thermostat. Once that was corrected, system was excellent.

From Steve the salesman to the installers the experience was excellent. I highly recommend Robies.

furnace replacement

Smooth, professional installation of new furnace, central air and heat pump/mini split system Robies' installation crew was knowledgeable, polite, thorough and explained what we should expect both before and during the process. We feel like we got a great Carrier system at a very fair price.

Installed furnace and aircondotioner

The process was seamless. Everyone from Robies was prompt, professional, and friendly. The equipment has exceeded all expectations. Very pleased!

Extremely professional and a pleasure to work with!

We had a very positive experience from the Sales end to the installation. We have already recommended the company to two others. I have been the Director of Sales for the oldest Conference Centers of the US and our clientele were all Fortune 500 companies. So I brought some fairly intensive background into this equation. This is one first rate company!

Robies is very professional and knowledgeable. I will recommend them any chance I get.

One split system with three heads and one controlling four heads. Robie's has been a pleasure to deal with from first estimates to follow up after install. All personnel are knowledgeable, friendly and easy to work with. They are responsive to my questions and address any concerns promptly. I would recommend them to anyone who asks.

Our Central AC install was so professional. There was literally no dust during the whole process. Mike made sure of that! Electricians and tech was thorough and pleasant. We don't have a single complaint! I would recommend Robies in a heartbeat! The system is working beautifully and I am confident exactly right for our home!

I converted from oil to nat gas and had Robies Heating \& Cooling do the complete conversion with a new Carrier Furnace and A/C System and replacement of the hot water tank with a Rinnai tankless hot water system. From the initial review of the requirements by their salesman to the completion of the installation by their technical installers it was professionally done. Their office coordinator kept me advised of the scheduling. Everyone was always on time. Make sure you have a Mass Save Audit of your home done first to qualify for rebates and an interest free 7 years loan on qualifying equipment.

old furnace heat exchanger failed. replacement went smooth except for small hitch in getting thermostat to work properly with unit.

Best price out of three quotes. Clean installation. Helpful office staff with scheduling and rebates. Follow up satisfaction call\-superb.

It has been a pleasure dealing with the people at Robies. They are the best

Great owner and great service. Bit disjointed communication with office and field worker, but overall excellent service.

Robies replaced our outdoor and indoor components with what appears to be a great system.

HVAC installation

central air system installed

Everyone who works for Robies has been trained about the service...also how to treat customers. Great doing business with all of them for the last 20 years.