Furnace Installation
By Fire N Ice Heating & Cooling, Inc.
Fire N Ice Heating & Cooling, Inc. offers professional furnace installation near Downers Grove, IL. Our skilled technicians assess your needs and install high-quality Carrier systems designed for comfort and energy efficiency all winter long. We take pride in precise installations, ensuring your system operates smoothly and reliably for years to come. Whether you're replacing an outdated unit or installing a new furnace system, rely on us for reliable service and customized solutions to keep you cozy all winter long.
What Does The Process Look Like?

Book an Appointment
Get started by booking a furnace installation appointment with your local Carrier by giving them a call or scheduling an appointment online.

Evaluation & Estimate
A professional technician will evaluate your home’s layout and heating and cooling requirements to recommend the right furnace for you. You’ll receive an estimate that outlines equipment options and prices, ensuring a solution that meets your comfort and budget needs.

Perform Installation
A certified technician will install your new furnace system, ensuring it’s set up for optimal efficiency and performance. From equipment placement to system calibration, they’ll handle every detail of your installation so you can enjoy reliable comfort throughout the year.
About Fire N Ice Heating & Cooling, Inc.

Hours
Emergency 24-hour service available.
Years in Business
49
Other Services We Provide

Furnace Repair & Service
We provide professional furnace repair and service to keep your heating system operating at peak performance. Our certified technicians can identify problems, perform necessary repairs, and fine-tune your system to keep you comfortable all year long.

HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.

HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Downers Grove
Flawless A/C & Furnace Installation – Best HVAC Company Around!
May 22, 2025
I cannot say enough amazing things about Fire N Ice Heating and Air. From the very first consultation to the final walkthrough, this company delivered nothing but excellence. We recently had a full A/C and furnace replacement installed, and the experience was absolutely top-notch from start to finish.
The team at Fire N Ice was incredibly professional, knowledgeable, and efficient. They took the time to assess our needs, explain our options in a way that was clear and honest, and helped us choose a system that was perfect for our home and budget. No pressure, no gimmicks — just honest, expert guidance.
Installation day was flawless. The crew arrived on time, worked meticulously, and treated our home with the utmost care and respect. They kept the work area clean, were incredibly polite, and made sure everything was done to the highest standard. The level of craftsmanship and attention to detail was truly impressive.
Our new system is running perfectly — quiet, efficient, and powerful. The difference in our home’s comfort is night and day, and we’re already noticing a drop in our energy usage. Plus, they made sure we understood how to operate and maintain the new system before they left. That extra level of customer care means a lot.
In a world where great service can be hard to come by, Fire N Ice Heating and Air stands out as a company that truly cares about its customers. Reliable, honest, and incredibly skilled — they exceeded every expectation. If you’re thinking about upgrading your HVAC system, stop looking and call Fire N Ice. You’ll be glad you did.
Five stars all the way — thank you, Fire N Ice, for a job exceptionally well done!
Mike
Expertise (5)
Solve Problems (5)
Service (5)
Great Experience
March 24, 2025
Great company with great people.
Zak
Expertise (5)
Solve Problems (5)
Service (5)
Professional and Friendly
March 20, 2025
Easy to work with. Competent and friendly technicians.
John
Expertise (5)
Solve Problems (5)
Service (5)
Super nice and Super professional
March 18, 2025
always get your problem solved
Cheryl
Expertise (5)
Solve Problems (5)
Service (5)
Furnace Replacement
January 09, 2025
Responsive, Quick, knowledgeable and a great technician
Steve
Expertise (5)
Solve Problems (5)
Service (5)
Amazing service and experience. Fire and Ice is reliable, thorough and extremely knowledgeable!
April 10, 2024
Fire and Ice was very clear, thorough, and patient in explaining each step during the process. They even went as far as to explain the movement of certain aspects of the unit to make it more user friendly and efficient. For example where to install filters and where the humidifier was located. They were extremely knowledgeable about the carrier brand and explained why it was better on many levels than competitors. They made what could be a stressful process calm by their knowledge, care, and detailed communication. Their installation was smooth, clean thorough. They took the time to make sure I understood the unit and made sure I knew they were there to support us even after they left should any questions arise. Fire and Ice gave us an amazing experience. I am confident we made the right choice going with them. They go above and beyond to make each step as smooth and clear as possible.
Shealyn
Expertise (5)
Service (5)
Solve Problems (5)
Good Experience
March 23, 2024
Provided next day replacement when furnace wasn't properly heating and cold weather was imminent. Work was completed the next day as promised.
Marguerite
Expertise (5)
Service (5)
Solve Problems (5)
Fantastic Installation and service
March 04, 2024
Excellent service, installation
Chuck
Expertise (5)
Service (5)
Solve Problems (5)
Review of carrier furnace and air conditioner
March 04, 2024
Very easy to work with. Both salesman and technicians.
Rick
Expertise (5)
Service (5)
Solve Problems (5)
I found dealing with Fire-n-Ice to be a pleasant and comprehensive experience.ient and
February 06, 2024
I contacted them during my bidding process; they responded quickly, were not the cheapest, but listened to my expectations for a new HVAC system and eventually installed a Carrier heat pump system I am happy to have.
Wesley
Expertise (5)
Service (5)
Solve Problems (5)
Prompt and outstanding service
February 05, 2024
I've been with Fire n Ice since 2005. They have always been professional, trustworthy and efficient.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
new furnace
January 28, 2024
great sale person, great service
Joan
Expertise (5)
Service (5)
Solve Problems (5)
Reliable Service
January 24, 2024
Fire and Ice is the company I use for my heating and air conditioning needs. Tgey also installed my Furnace and Air Conitioner which are both Carrier units
Roger
Expertise (5)
Service (5)
Solve Problems (5)
Nice company works for me!
January 24, 2024
They take care of us. Fair and honest and fast. Nice people.
Marilyn
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
January 08, 2024
Strong office and field people that are knowledgeable!
Stephen
Expertise (5)
Service (5)
Solve Problems (5)
Great experience with Fire n Ice in Downers Grove,IL
January 05, 2024
Everyone at Fire n Ice\- from the office staff, salespeople and technicians are wonderful, honest, friendly and professional. They have been my go\-to company for all my heating and air conditioning maintenance and repairs since I moved here almost 20 years ago. They were recommended by my son\-in\-law and several neighbors.
Josephine
Expertise (5)
Service (5)
Solve Problems (5)
Completely Satisfied
January 04, 2024
We have used Fire and Ice for many years and have been greatly satisfied with them. The service technicians have always provided an honest assessment of the work to be performed and have completed the work as described. When it came time to replace our furnace and AC units, we naturally contacted Fire and Ice.
Dean
Expertise (5)
Service (5)
Solve Problems (5)
Great company to do business with!
December 21, 2023
Our "go to" company for anything related to heat or air conditioning. Professional and honest. Have used them for years and can't imagine going to anyone else.
Randel
Expertise (5)
Service (5)
Solve Problems (5)
Furnace Installation
December 11, 2023
Extremely Satisfied!
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Experienced, trustworthy professionals
December 09, 2023
Entire team was excellent. Good advice on both selection of the equipment and on installation. Took care to point out electrical issue that needed to be addressed and provided a path to get that resolved as well.
Chris
Expertise (5)
Service (5)
Solve Problems (5)
Friendly courteous employees. Excellent customer service
November 18, 2023
Excellent service!
Faith
Expertise (5)
Service (5)
Solve Problems (5)
Reliable. Dependable. Experienced.
October 15, 2023
We have use Fire "N" Ice a number of times in the past. We have always had excellent service from them.
Catherine
Expertise (5)
Service (5)
Solve Problems (5)
The service was awesome!
October 11, 2023
The service technician was friendly, helpful and thorough! He went the extra mile to assure I had a new thermostat that stopped working that day, too.
Phillip
Expertise (5)
Service (5)
Solve Problems (5)
Installed humidifier
October 02, 2023
Prompt and efficient
Donald
Expertise (5)
Service (5)
Solve Problems (5)
A+ company
August 16, 2023
Company is great
Casey
Expertise (5)
Service (5)
Solve Problems (5)
Yes definitely
July 31, 2023
Excellent
Ram
Expertise (5)
Service (5)
Solve Problems (5)
Fire n Ice is Awesome
June 28, 2023
I've been a customer for 25 years. They are honest, reliable and have great employees. I would highly recommend them.
Colleen
Expertise (5)
Service (5)
Solve Problems (5)
Professional & courteous
June 15, 2023
We have used this dealer in the past and have always been happy.
Robert
Expertise (5)
Service (5)
Solve Problems (2)
Great HVAC installation
May 31, 2023
From sales to the final installation of our HVAC system, it was a good experience. Jim Michalek explained the quote and the installation process, and the installation team did a great job installing the furnace in our condo, including the cleanup. A job very well done. Fire 'n' Ice is highly rated in Checkbook (checkbook.org) and Better Business Bureau.
Ken
Expertise (5)
Service (5)
Solve Problems (5)
Furnace/Air Conditioner/Water Heater Installation
March 10, 2023
The installation was thorough, professional and efficient. The team clearly knew what they were doing. We're pleased with the products so far and look forward to a more comfortable air conditioning experience.
Stephen
Expertise (5)
Service (5)
Solve Problems (4)
Furnace replacement
December 22, 2022
Happy with the results
Patrick
Expertise (5)
Service (5)
Solve Problems (5)
Furnace replacement
December 22, 2022
Establish with good experienced service personnel
Stephen
Expertise (5)
Service (5)
Solve Problems (5)
.
December 13, 2022
.
Guy
Expertise (5)
Service (5)
Solve Problems (5)
Excellent service and products
October 20, 2022
Fire'n'ice recommended the correct size/capacity of the new HVAC, as the old one was oversized.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Removal and replacement of air conditioning unit.
October 11, 2022
They are professional, courteous, conscientious, and thorough in the work they perform.
Catherine
Expertise (5)
Service (5)
Solve Problems (5)
Furnace got installed
September 01, 2022
The job is not easy, the person worked very hard, figured out ways to solve the problems.
Joan
Expertise (5)
Service (5)
Solve Problems (5)
Exceptional
August 25, 2022
Excellent workmanship
Jerry
Expertise (5)
Service (5)
Solve Problems (5)
AC Emergency
August 10, 2022
Very happy. We had a house full of guests during a hot week and our AC went out. The guys at Fire N Ice quickly got us an estimate and replaced our unit soon thereafter. Thanks so much!
Mark
Expertise (5)
Service (5)
Solve Problems (5)
HVAC Instalation
August 04, 2022
Professional, Prompt, \& Polite...
Patrick
Expertise (5)
Service (5)
Solve Problems (5)
Quality Work, As Usual
July 21, 2022
I have used Fire n' Ice for both home and business properties for years, and they are always very professional.
Baxter
Expertise (1)
Service (4)
Solve Problems (5)
Install
July 01, 2022
Technicians were professional and did a nice job.
William
Expertise (5)
Service (5)
Solve Problems (5)
Great!
June 29, 2022
Been using their service since the mid 80's. Always honest and reliable .
Herbert
Expertise (5)
Service (5)
Solve Problems (5)
Needed Immediate Replacement of 2 AC units
May 19, 2022
Both of our units went out the first hot day of May. Fire N' Ice was able to immediately come out to give us an accurate estimate and install the properly sized units promptly. Chris handled the entire installation of both units and kept us informed every step of the way. I highly recommend using Fire N Ice and the Carrier units we purchased.
Jim
Expertise (5)
Service (5)
Solve Problems (5)
New furnace and ac install
April 15, 2022
On time, very professional, good at explaining the equipment.
Cheryl
Expertise (5)
Service (5)
Solve Problems (5)
Parts Registration and Warranty Coverage
March 14, 2022
The customer service person was excellent!!!!
Daniel
Expertise (5)
Service (5)
Solve Problems (5)
Furnace installation great
February 24, 2022
On time, efficient, great experience.
James
Expertise (5)
Service (5)
Solve Problems (5)
Excellent service
January 25, 2022
Fire N Ice were great to work with. They gave me a lot of options for my furnace repair and replacement. The install tech was great. Went over everything I needed to know about the new furnace.
Rich
Expertise (5)
Service (5)
Solve Problems (5)
Great Family Business with great staff
January 19, 2022
Fast and Efficient, knowledgeable, and was focused on providing the best solution for the homeowner and even recommended against one more costly idea I had that they did not think was appropriate for our climate zone in Northern Illinois. Installation was fast and done with a minimum of downtime for the heating season. Installer was friendly and willing to talk more about the technology and more (non\-essential, nerdy) details.
Daryl
Expertise (5)
Service (5)
Solve Problems (5)
Excellent service and workmanship
January 19, 2022
Explained all options and recommendations for better heating and air conditioning
James
Expertise (5)
Service (5)
Solve Problems (5)
New furnace due to faulty Carrier part
January 17, 2022
Unfortunately an entire new furnace had to be installed as faulty Carrier part could not be replaced or repaired
Baxter
Expertise (4)
Service (5)
Solve Problems (3)
All good heater install!
December 16, 2021
Dead heater :( I had a good experience with install. Courteous. Comparable price to other estimates, but much more timely install.
Susan
Expertise (4)
Service (5)
Solve Problems (4)
New Furnacee and A/C
November 11, 2021
Very happy with the installation.
Jack
Expertise (5)
Service (5)
Solve Problems (5)
HVAC installed
October 27, 2021
I was very happy with every aspect. They were on time, efficient, kind and thorough.
Jacqueline
Expertise (5)
Service (5)
Solve Problems (5)
The best
September 23, 2021
I've used them for years. Fair and reliable
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Knowledgeable, friendly and did not try to oversell the product. Stayed within our needs for cooling efficiency and budget.
July 09, 2021
The work performed for replacing both A/C and furnace went smoothly. Our installers gave good explanations of the installation process, worked quickly and were very neat.
Donna
Expertise (5)
Service (5)
Solve Problems (5)
Fire N Ice is amazing!
June 04, 2021
Very good service. The installer was friendly and knowledgeable. He answered my questions with enthusiasm and great detail. They all stuck to their word, didn't take me for a rollercoaster ride, were very professional. I'll definitely be using Fire N Ice from now on!
Damen
Expertise (5)
Service (5)
Solve Problems (5)
New Air
May 28, 2021
Everything went smoothly and quickly
Angela
Expertise (5)
Service (5)
Solve Problems (5)
Fast, Professional and Personable
May 13, 2021
My entire experience with this company was excellent. Professional and knowledgable about the entire process from the sales to the installers. They protected my floors, cleaned up and removed old units. Everything Installed was explained before they left. They made sure everything was working and ready to go. I would highly recommend them.
Linda
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
April 19, 2021
Did a great job explaining everything!
Jenna
Expertise (5)
Service (5)
Solve Problems (5)
Furnace and A/C Replacement
April 11, 2021
The experience went about as well as could be expected. Our furnace had failed and we chose this time to replace both the furnace and air conditioner. The gentlemen were on time, worked throughout the day and were respectful of household needs and social distancing. Naturally, we cannot rate the furnace and air conditioner themselves, as we are in the time of year when neither are used much. Will know more about the air conditioner in July and August and more about the furnace in January. We have used Fire'N'Ice for almost 20 yrs.
Clifford
Expertise (5)
Service (5)
Solve Problems (5)
Sheridan unit
April 01, 2021
Great team
Dave
Expertise (5)
Service (5)
Solve Problems (5)
Fire "N" Ice
January 22, 2021
Have used for years. Always good service.
Bernard
Expertise (5)
Service (5)
Solve Problems (5)
Very Good Service
December 29, 2020
Excellent service representative \- Kent from Fire \& Ice
Andrea
Expertise (5)
Service (5)
Solve Problems (5)
Furnace Service and Humidifier Installation
December 09, 2020
Chris was thorough and efficient
Lisa
Expertise (5)
Service (5)
Solve Problems (5)
Chris installed a new furnace. On time and very nice.
November 15, 2020
Clean,courteous service.
Sonya
Expertise (5)
Service (5)
Solve Problems (5)
Hands on management, extensive experience
November 13, 2020
Ownership of this business is hands on with regard to the day\-to\-day operations. They take the time to listen to the customer's concerns, make qualified suggestions, and provide quick and accurate remedy. The service techs are well experienced, having 15 to 30 years of experience, with all having been employed by Fire \& Ice for the majority of their careers. Very satisfied with ownership, management and the service technicians. Great job guys! You now have another long term customer.
Bryce
Expertise (5)
Service (5)
Solve Problems (5)
Great experience start to finish
October 30, 2020
Fire N Ice was friendly and helpful from the start and all the way through the install. I would highly recommend for anyone that wants their home to be comfortable.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
New Furnace Installation
October 27, 2020
Fire N Ice Heating \& Cooling is an honest and reliable contractor.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Service
October 15, 2020
Fire N Ice from the first contact worked with me to deliver a quality furnace and AC within my budget and heating needs, all within a few days. I recommend both Jim, the Salesperson for his thoroughness in presenting options and both Chris and DJ for an exceptional installation job. They worked to resolve some potential drain issues, ductwork and adjusted my dampers for maximum efficiency. I highly recommend the company and their crew.
Linda
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
August 03, 2020
they did a wonderful job in a timely manner
MIchele
Expertise (5)
Service (5)
Solve Problems (5)
Extremely Satisfied Customer
July 29, 2020
We replaced our heater and air conditioner; it is July 2020. The new air conditioner works fantastic; it is actually cold in the house. The new air conditioner is smaller than our old air conditioner. The old air conditioner was too big for the house and worked inefficiently.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
great
July 20, 2020
very professional
Joseph
Furnace/AC Installation
June 29, 2020
I've worked with Fire N Ice for several years now. The servicemen are always helpful, considerate, and knowledgeable of all things heat/AC. Jim was helpful to lead us to the right equipment without overselling. No pushy sales pitch, the call was ours. Michelle is always nice when calling to schedule regular cleaning/maintenance of our units. I'm happy with the service we paid for.
Aaron
Expertise (5)
Service (5)
Solve Problems (5)
new hvac
June 16, 2020
very satisfied with the installation
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Rating Survey Response
June 08, 2020
Very happy with the install.
Joseph
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
April 21, 2020
Great work on the install.
Joe
Expertise (5)
Service (2)
Solve Problems (5)
Dealer Experience
April 09, 2020
prior installation was excellent
Thomas
Expertise (5)
Service (5)
Solve Problems (5)
Second Carrier System thru this same company, 20 years apart.
March 10, 2020
We had this same company install a Carrier system in our house 20 years ago. Very happy with that system and this contractor.
Harry
Expertise (5)
Service (5)
Solve Problems (5)
Fire 'n Ice, Downers Grove, IL. Excellent HVAC Professionals
December 24, 2019
I've been a customer of Fire 'n Ice for many years. I am confident my new furnace and a/c unit was installed professionally and will be well maintained by them.
Eileen
Expertise (5)
Service (5)
Solve Problems (5)
Job well done
September 24, 2019
Clean job with expert technician
Paul
Expertise (5)
Service (5)
Solve Problems (5)
Great price, on time, superior service
September 24, 2019
Arrived on time, team worked well together, cleaned up all messes, was able to troubleshoot our Nest to make sure it was working.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding Customer Service and Installers!
September 05, 2019
They were very knowledgeable and professional with regard to the installation. I had some unique issues which they worked with me to solve and were very patient with me. Their salesman was very nice and not pushy.
Jeffery
Expertise (5)
Service (5)
Solve Problems (5)
THE BEST!
August 22, 2019
Try them. You?ll like them.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Thanks Fire and Ice
August 08, 2019
Nick and Joe were terrific installing our new system. They were efficient, clean and very professional. I am looking forward to many trouble free years with our new HVAC
John
Expertise (5)
Service (5)
Solve Problems (5)
New installation
July 31, 2019
They did a clean perfect job
Michelle
Expertise (5)
Service (5)
Solve Problems (5)
professional and on-time
July 22, 2019
very happy with the installation and the end product
Salvatore
Expertise (5)
Service (5)
Solve Problems (5)
Very Competitive Pricing with Knowledgeable and Experienced Installers
July 19, 2019
Jim Michalek could have just looked at our two old furnaces and central air then quoted us the same set up. He did not! He thoughtfully considered our budget, physical demands of our home and what products would best fit our needs. From proposal to installation, our entire experience was terrific!!
Cynthia
Expertise (4)
Service (4)
Solve Problems (4)
knowledgeable, efficient and great service
July 15, 2019
have been totally satisfied with my experience
Kenneth
Expertise (5)
Service (5)
Solve Problems (5)
Replacement A/C
June 26, 2019
Great service
William
Expertise (5)
Service (5)
Solve Problems (5)
Excellence and Integrity
June 26, 2019
I cannot say enough good things about Fire and Ice. From the first phone call to the installation of a new central A/C it was nothing but excellence and integrity!!!! We had a 32 year old air conditioner that we knew was on its last legs. We called Fire and Ice to come out and look at it to see if we could possible make it last one more year. The serviceman was honest and told us..yes we could add coolant and told us the cost of doing so. We decided it was not worth putting money into such an old unit. He sent a salesperson over within 2 hours. Jim assessed OUR home's needs and explained our various options. He did an impressive job educating us of the advantages of each option so that we were able to make an educated decision. I must add that he was exceptionally honest about every detail and did not try to oversell us. That was VERY MUCH appreciated. We chose the unit we wanted and had it installed 2 days later. The installer..named Chris..was outstanding. Not only was he courteous and knowledgable but did an excellent job. Again he took time to explain everything. This kind of service is so rare these days. I will never call anyone else after experiencing such exceptional service with Fire and Ice. Thank you!!
Ray
Expertise (5)
Service (5)
Solve Problems (5)
Great Experience with FireNIce
June 11, 2019
Getting a quote from Jim was so easy and fast, he didn't talk my ear off like the other guys I had come for quotes. Not only did FireNIce have the best prices\- the installation was super great and easy. The two guys that came out (Chris and not sure of other name) were amazing. Explained everything well, worked fast, and solved problems great.
Steven
Expertise (5)
Service (5)
Solve Problems (5)
Great Service!
June 05, 2019
New Air conditioner installed on time as promised, workmen ship was excellent!
Francine
Expertise (5)
Service (5)
Solve Problems (5)
Long time customer
June 04, 2019
Great service
Timothy
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding from sale to installation
May 30, 2019
Very professional!
Patrick
Expertise (5)
Service (5)
Solve Problems (5)
Professional
May 21, 2019
Very meticulous installation. Much improved over original home builders work.
James
Expertise (5)
Service (5)
Solve Problems (5)
Extremely professional and very knowledgeable
May 01, 2019
We have worked with Fire 'N Ice and before and have always had a great experience.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
New HVAC
April 27, 2019
Have been using Fire N ice for over 30\-years with very good service.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Professional service reps
April 26, 2019
Professional people that know what they are doing
Stephen
Expertise (5)
Service (5)
Solve Problems (5)
Well done
April 25, 2019
Professional, responsive and quality experience.
Christopher
Expertise (5)
Service (5)
Solve Problems (5)
GOOD
March 08, 2019
Fire and Ice respond immediately to my call
Claude
Expertise (5)
Service (5)
Solve Problems (5)
Always reliable
February 27, 2019
Sometimes it feels as if there is always something wrong but they do a good job of curtailing the unknowns.
Jill
Expertise (5)
Service (5)
Solve Problems (4)
Great Service
February 27, 2019
Quick turnaround for broken furnace during a Chicago winter. Great installer.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Fire n Ice Review
January 21, 2019
Very satisfied with installation, overview of product operation, and service.
John
Expertise (5)
Service (5)
Solve Problems (5)
Fire N Ice Service
December 13, 2018
We've hired F\&I for new installations on our previous and current home in addition to service calls. Since using them, we've not looked for any other vendor. We've even called the service line with an issue and a Tech was able to troubleshoot over the phone to avoid a service call. Anyone we've communicated with is professional.
Kendra
Expertise (5)
Service (5)
Solve Problems (5)
Very Satisfied
December 04, 2018
Good experience, available 24/7!
Meg
Expertise (5)
Service (5)
Solve Problems (5)
Won't call anyone else
November 28, 2018
When our furnace was determined to have a bad heat exchanger, we called Fire N Ice for a second opinion. Chris came out and confirmed it, but also explained other issues we should consider before deciding to fix or replace current furnace. Their salesman followed up and and clearly explained options so we could choose the best equipment for us. Also, their pricing was the best of any quotes we received for carrier equipment. Installation was top notch. Do not hesitate to call Fire N Ice.
Gerald
Expertise (5)
Service (5)
Solve Problems (5)
New Furnace and Air Conditioner installation
October 26, 2018
What a great experience. Jim came out and explained all of my options . There was no pressure. He made it easy and I felt very good with my decision. I highly recommend this company.
Ronald
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding Trade Skill
October 09, 2018
These guys really have noticeably excellent trade skills. Very pleased.
Yvonne
Expertise (5)
Service (5)
Solve Problems (5)
excellent job
September 18, 2018
Joe and Chris from Fire n Ice did an outstanding job and went way beyond my expectations!
Ben
Expertise (5)
Service (5)
Solve Problems (5)
Great Job!
September 06, 2018
Professional experienced staff, worth the money.
Frank
Expertise (5)
Service (5)
Solve Problems (4)
New AC installation
August 23, 2018
The team that installed was punctual, kind and thorough in explaining the process, cost and functionality of the new AC
Jennifer
Expertise (5)
Service (5)
Solve Problems (5)
Carrier HVAC
August 21, 2018
They arrived at 7:30 AM. Got to work right away. Put down mats from garage to the basement. They finish at 3:00 PM Clean up the area and put everything on their trucks. When I check their work the area was clean and the job was every professional. They did excellent work and I would recommend them to everyone who need their services
Charles
Expertise (5)
Service (5)
Solve Problems (5)
New Multiple Stage 19 seer AC Installed
July 23, 2018
Our experience with Fire N Ice on this installation as well as in the past has been excellent. Jim Jr. provided and explained multiple product options and provided us with a written quote on the spot. The installation was done professionally and on time as promised.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Great overall experience.
July 06, 2018
Good price. Quick response to my call. Great advice about what was best for system. Quick and neat installation.
Orland
Expertise (5)
Excellent company
June 21, 2018
Our experience was all positive! Our salesman sold us a smaller unit because the one we had was too large for our 1100 sq ft condo. The unit works great. The technician who put in our new unit worked very diligently and professionally. The technician who diagnosed our needing a new unit was also very thorough before telling us our bad news that we needed a new unit. Will always deal with this company.
William
Expertise (5)
Service (5)
Solve Problems (5)
An Excellent Experience
June 06, 2018
Fire n Ice did a great job of explaining and helping me with the section of 2 new furnaces / AC's / Thermostats. Installation was one day per unit as promised. They were efficient and did a great job of making the installation painless for me. I can't say enough how professional, helpful, clean and thorough the project was executed.
Greg
Expertise (5)
Service (5)
Solve Problems (5)
Works great
January 31, 2018
Prompt work Good description of product.
David
Expertise (5)
Service (5)
Solve Problems (5)
Scott
January 10, 2018
We used Fire N' Ice in Downers Grove to install a new Carrier 80% efficiency furnace, Carrier 16 seer A/C and digital/wifi thermostat. All completed in 5 hours including tutuorials on usage and maintenance. Super professional and efficient and courteous gents did the work.
Scott
Expertise (5)
Service (5)
Solve Problems (5)
Furnace and AC from Fire 'N' Ice
November 10, 2017
Personnel from Fire 'N' Ice were professional, courteous and friendly. They laid tarps in all the areas they used and kept the space clean, and wore covers on their shoes for extra protection. They explained all the equipment and answered all my questions. I was pleased with their performance and would definitely recommend them to others.
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Installation Review
October 27, 2017
Fire 'n Ice was very easy to work with. From the original call, service tech, salesman and installer they were professional, knowledgeable and courteous. Very clear they know what they were talking about. Took great care to keep the area clean and straightened after installation. No complaints. Would definitely recommend their services.
Petra
Expertise (5)
Service (5)
Solve Problems (5)
Installation and service of Carrier air conditioners and furnaces
October 24, 2017
Very thorough and complete service and installation of both our air conditioners and furnaces.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Carrier furnace
October 22, 2017
Fire and Ice is a good local company. The Carrier products have performed well
Sharon
Expertise (4)
Service (4)
Solve Problems (4)
Mr. M R
October 17, 2017
Fire and Ice did an excellent job!
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
September 20, 2017
Replaced the furnace and air conditioner. They did a clean and an excellent job. Would highly recommend them.
Pabbisetty
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding service and installation crew
July 26, 2017
Sales by Jim Jr were very soft sell and thorough with no sales pressure. Answered all of our questions and was very helpful and understanding. Installation crew was excellent and knowledgeable and completely went through all of the product after installation. completely cleaned up after installation. Very clean installation. Would highly recommend this dealership to anyone needing new HVAC or service on existing.
Jack
Expertise (5)
Service (5)
Solve Problems (5)
Fire & Ice Awesome
July 12, 2017
Professional Service and installation. Great team that performed the install and all follow up after install.
James
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
July 11, 2017
They were timely, efficient and careful not to disturb our flower beds.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Could Not Be More Satisfied!
July 10, 2017
Heat went out. Had a brand new AC/Furnace system installed within 36 hours. Great people from the initial phone call to the final payment. Would highly recommend.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
New Furnace and Water Heater
July 10, 2017
Very happy and pleased with the service !
Madelyn
Expertise (5)
Service (5)
Solve Problems (5)
New furnace Plus
July 10, 2017
Fire and Ice did an excellent job an excellent job also of explaining my new thermostat everything we discussed was done and no up charges
Tom
Expertise (5)
Service (5)
Solve Problems (5)
carrier furnace
July 10, 2017
everyone was very much a expertise in their area from sales to service
Edward
Expertise (5)
Service (5)
Solve Problems (5)
