Heat Pump Repair & Service

Bill, and his son Nathan did a wonderful job installing the new heat pump at my rental. They were very knowledgable, professional, helpful, and a pleasure to work with.

The owner personally came to my house and resolved my furnace issues.

My home had a 2 ton unit. Installer charged me for a 3 ton unit and installed it in my home. They will be removing the 3 ton and installing the correct one. Not sure if they will refund for what I had requested.

Replacement of 20\-year\-old furnace.

Excellent customer service, excellent price \- it was a win\-win

Always professional

Great people!

Keto always takes good care of us!

I wish Keto would have known more about your product overall. We discussed where to install each Head but the one factor that was not considered was how the air would flow out of the Heads. Since the output air vent is on the bottom of the unit the airflow ended up blowing directly at sitting and sleeping areas making it uncomfortable when cooling until the set temperature is met. One other issue is the unit can not be set in Heating mode below 62 degrees with the remote. I asked about a phone app with the thermostat control and they did not know that these system have additional thermostat controls with these options.

Very knowledgeable and personable people. Installation went very well. System works well.

Keto takes care of all of our properties and does an excellent job on Response, Performance, and Price.

Thank you so much. You were fast and efficient.

After a super\-high\-pressure sales pitch, we were so thankful to find someone installing an excellent product without the pressure and cost of the previous company.

We have used Keto for over 15 years. Always accommodating, and courteous.

We were so happy with the work done by Keto.

I appreciate the great work of this family owned Idaho business and I respect as friends the owners.