Iceberg Home Services, Llc
HVAC Services in Winter Haven
Iceberg Home Services, LLC specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Winter Haven and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
Experience and Certifications
Experience and Certifications
Past President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. We have received the award within the past three years. It recognizes us as a Carrier Factory Authorized Dealer who exemplifies leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
Past President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. We have received the award within the past three years. It recognizes us as a Carrier Factory Authorized Dealer who exemplifies leadership, management, customer satisfaction, expertise, business growth, and operational excellence.NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.Puron Advance Trained
Carrier demonstrates its commitment to going beyond the minimum with a refrigerant that easily surpassed the EPA’s lower Global Warming Potential (GWP) requirements for 2025. We have shown the same commitment through Puron Advance™ training.
Repair and Service
AC Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
Heat Pump Repair
Count on us for dependable heat pump repair and service to keep your home comfortable year-round. Our experienced technicians troubleshoot issues, perform timely repairs, and ensure your system is operating at its highest efficiency.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
Installation
AC Installation
Enhance your home’s cooling and energy savings with our expert AC installation services. We install high-performance Carrier air conditioners and customize each system to match your home’s needs, helping ensure dependable comfort all summer long.
Furnace Installation
Stay warm and worry-free with our professional furnace installation services. We’ll guide you in selecting the best Carrier furnace for your home and complete the installation with expert care and precision.
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
Trusted HVAC Professional in Winter Haven
Verified PurchaseIceberg is the best where Air Conditioner is concerned price is right.
June 12, 2026
Very good workmanship the very best can’t ask for nothing more than that expertise of the two mechanic assembly was the best excellent work quick and timely accuracy just the best.
Jay
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseFraud company that's Iceberg Home Services in Winter Haven FL They ripped me off for a new Carrier Puron heat pump, thermostat, and a cold air return duct and 2 1/2 hrs labor. They are taking advantage of senior citizens don't deal with them please I will be pursuing this as far as I can go to make this doesn't happen to anyone else..
May 15, 2026
This company is a fraud - It charged $15,000 to replace a unit for this one a new thermostat and a cold air duct didn't even finish enclosing unit to house if all exposed to elements and 2 1/2 hours labor. They refuse to adjust price. If I were you I would investigate this office at Winter Haven, FL it tarnishes your name and reputation for sure.
Donna
Expertise (1)
Solve Problems (1)
Service (1)
Verified PurchaseTook Advantage of elderly
July 12, 2025
I called to see if they could repair unit at my grandparents house as unit wasn’t too old, and sale talked my Granpa into buying a whole new unit instead of speaking to me as well as I was the one to call them, and explained to the tech that I wanted to be kept in the loop.
Miguel
Expertise (1)
Solve Problems (1)
Service (1)
Verified PurchaseGreat service
April 23, 2025
Good company cares for its customers
MAJORIE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseGreat Service
April 14, 2025
They were here on time, did a beautiful job in and out, and reinstalled an expensive part at no extra charge.
BRIAN
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseVery professional folks; changed out the old equipment quickly and safely. They fixed a minor problem on the spot.
April 10, 2025
I highly recommend these good folks.
CATHERINE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseGood Experience
March 28, 2025
The technician explained everything well and everything was done on time.
Steven
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseA/C unit
March 23, 2025
Very satisfied
LEZANNE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseWonderful, Fast and Reliable! Highly Recommened!
March 17, 2025
Wonderful, Fast and Reliable! Highly Recommened!
Fatima
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseExcellent
March 13, 2025
Excellent
GARY
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseAc service
March 06, 2025
Employee was very thorough explaing wrok with pictures
Stephen
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseLook no further than Iceberg
October 04, 2024
Great group of people. Top notch service. Swift and precise with a lot of extras I was not expecting.
BRIAN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAwesomeness!
September 21, 2024
After the install, there was an issue with wiring, but the techs figured it out!
Alize
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExpert Product Replacement
April 04, 2024
My experience was with Aaron Adorno (Comfort Advisor), Yandel Arroyo and Josue Ramos (technician/installers) the above mentioned workers is a credit to your company. They are knowledgeable, and was able to answer all the questions that I asked regarding the installed "system" in lay\-man\-terms. I am comfortable and would recommend ICEBERG Hom Aaron Adorno (Comfort Advisor), Yandel Arroyo and Josue Ramos (technician/installers) were the workers who come to my house to install the new Air Conditioning and Heating system in my home. These Young M Aaron Adorno (Comfort Advisor), Yandel Arroyo and Josue Ramos (technician/installers) were the workers who replaced the old and installed the new Heating and Air conditioning unit in my home. These young men are knowledgeable and was able to answer all the questions I asked about the installed system. these young men are a credit to the company and should be acknowledged. Kudos ICEBERG!!!! Job well done. My experience was with Aaron Adorno (Comfort Advisor), Yandel Arroyo and Josue Ramos (technician/installers).
ELTON
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseIceberg Home Services
February 15, 2024
This was our first experience with this company. We were impressed with their three employees, with their knowledge, explanations of our problems and installation of our new A/C. We had, Aaron, Luis and Craig. We will definitely recommend them to our neighbors.
GARY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat ??
February 14, 2024
Very Professional
DONALD
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePunctual and knowledgeable
December 15, 2023
The installation crew was amazing. They did s wonderful job and in pouring rain no less. Hats off to Iceberg AC
CARLOS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent customer service
November 19, 2023
Carrier responded on a Friday morning. The technician came to the house on Saturday afternoon...examined the unit \& determined that the unit needed to be replaced. Options were explained \& questions were answered to my satisfaction. New unit was installed on Monday.SAtisfied
MARITZA
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBuyer beware!
September 15, 2023
The sales person seemed very knowledgeable and courteous. Installation itself was not so great — system came with two faulty thermostats. So they decided to put in a Bryant thermostat for a carrier system and said they will call back to put in the proper one. Month later I had to call them for it, supposed to show up between 10\&2, 330 on a Friday and no one has called or showed up. Asked for permit paperwork three times and they keep telling me they will get that mailed — asked three times and a month later nothing. Maybe it's just my bad luck, just beware of the 24 hour claim — most of the time, even during regular hours, you will be forwarded to an answering service and have to hope/wait for someone from office to call back.
CHANDU
Service (1)
Solve Problems (2)
Verified PurchaseHelped us when our AC company wouldn't
August 06, 2023
My long term company would not come out for 48 hours. They gave us quick same day response, and diagnostics. Polite and knowledgable technicians and excellent work completed.
TIMOTHY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFriendly and Fast.
July 27, 2023
The sales guy that came here was very knowledgable and did get us fixed up with a new unit right away. He promised we would have it permitted within 2 days and now we are about 30 days out, still no permit. Permits are very needed for insurance purposes and for county regulations where we live. The guys that installed our new unit were very friendly and did a great job, but I must say I didn't care for the being late part. They were almost 3 hours late. Granted it was raining and the guy that was working got delayed, but I feel like they could have sent the backup earlier in the day. They at least communicated most of the time.....it was made worse because it was almost 90 in our house and we have been 3 days with no air. We are happy customers though and glad they were able to get the new unit installed literally the next day.....just a little bit of touch up on the paperwork needs to be done.
Roy
Expertise (5)
Service (4)
Solve Problems (5)
Verified PurchaseSuperb
July 21, 2023
Outstanding
KIMBERLY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFast emergency response during a heat wave!
July 19, 2023
This team made sure I was able to understand what was being done and why, also helped me understand how operate the new system and new thermostat. They worked hard and efficiently during a major thunderstorm and didn't miss a beat! I will use them again and recommend them for anyone needing this service.
Mary
Expertise (5)
Service (5)
Solve Problems (5)