Heat Pump Repair & Service

Exceptional service when it was needed because the old unit collapsed and within 24 hours we had a new unit installed and operating!

Ryan, the sales guy, is knowledgeable and personable. The install team was on\-time, professional and respectful. Will do business with them again in the Fall.

Decades OUTSTANDING

The perfect team: highly skilled, professional, clean \& tidy, polite and pleasant to work with, great value, honest, trustworthy. Could not have asked for better.

No complaints. Hard to be excited about such an expense that isn't appreciated unless you are without A/C but at least they made it as painless as possible.

Replaced my HVAC system very efficiently

We scheduled a fall cleaning on our furnace and Brandon the technician arrived promptly from Perdido Heating and Air to perform the service. He notice serious concerns regarding the furnace and plenum. Brandon suggested we speak with Ryan a representative from his company about the issue. Ryan followed up with us quickly and also inspected the equipment including the trunklines and ductwork in the attic and recommended to us to replace the entire HVAC systems (Furnace, A/C, Plenum, trunklines, and ductwork) with a Carrier HVAC systems. We agreed with his assessment and Ryan was able to quickly schedule the installation to replace the equipment. The installation team (Chris, Corey, Caleb and Jordan promptly arrived to install the equipment. The team was exceptional providing us courteous, prompt, professionalism, and quality customer service! They also were outstanding in communicating to us each step of the installation! We would like to commend the entire Perdido Heating and Air team (Brandon, Ryan, Chris, Cody, Caleb, and Jordan on a job well done! We highly recommend Perdido Heating and Air!

They continue to service my needs when necessary.

I've been a long time client with Perdido Heating and Cooling and they are all very nice and knowledgeable

We just had to replace all three HVAC systems. Jason and team were excellent. Work was started quickly and installation went great. So happy to have cool air again. Thanks Jason and Team!

I upgraded my A/C unit. It was done professionally and with speed.

Very professional

Professional, thorough, all around outstanding team

no comments

Excellent

good

Had no trouble with the install. Superb service from Perdido Heating and Air

From the initial phone call to the office and sales appointment all the way through the final quality control check Perdido Heating and Air has surpassed my expectations. It's amazing to find a company that takes so much pride in customer satisfaction. They installed an amazing product and I would never use any other company.

The Best all around and Trustworthy!! Been a customer for over 20 years

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The team did an excellent job of making sure I was satisfied with both the install and performance of the unit.

We had issues with mismatched equipment installed by a different company prior to us purchasing the house. Most companies would not want to get involved in this type of situation but the guys at Perdido responded quickly to my enquiry, identified the issue, provided a temporary fix, then provided a couple of options at different price points for a long\-term solution. The technician far exceeded my expectations in implementing the modifications through his attention to detail and by inspecting other aspects of the house that were contributing to the problem, suggesting potential solutions and even recommending a local vendor to address non\-HVAC items. Perdido Heating and Air repeatedly demonstrated their professionalism through their quick responses, technical expertise, work ethic, and fair prices. I highly recommend them.

I upgraded to a stage 2 Carrier for the humidity control and quiet unobtrusive air flow and heating bill efficiency. The techs that did the install displayed experience, knowledge and made the necessary adjustments that further enhance airflow over the last unit. Their attentive service is the other half of the the picture that makes these units last. I bought a Carrier for quality and because I wanted Perdido Heating \& Air continue working on my unit as they have for over 20 years.

Guys did great work.

Very helpful and courteous. Worked hard and got the job done.

I'v been with perdido heat \& air since the early 80's and have always received outstanding service. I have never delt with anyone else.

Have been with these guys a long time and come to expect above \& beyond performance. They have never let me down.

3 techs arrived on time with a great attitude. Removal of old system and installation of new system was timely. Highly recommend.

They were hired by my former hvac company to complete a job that was out of their league. Perdido Heating and Air went out of their way to help me.

Fantastic customer service and response time! Thank you Thank you!

Great service.

Very professional installation. Service was excellent. Any questions I had, they answered without hesitation. 5 stars all around \*\*\*\*\*

Excellent customer service. Technician was on time and very pleasant. Area was left very clean when work was completed.

Excellent and quick service. Everyone was extremely polite and helpful!

Very professional and responsive. Highly recommend. Our AC wasn't working and Perdido Heating and Air was able to install a new HVAC system in a very timely manner. Our new Carrier system is awesome, too.

Outstanding service. Prompt, courteous, and professional. They were extremely knowledgeable of what was needed for the area we are located in (gulf coast salt air environment). Replaced entire A/C unit within days of request and offered the best pricing.

Outstanding service, support, and quick installation.

My HVAC system failed, Perdido Heat and Air identified the problem, had a new system in stock and promptly professionally installed it. Great customer service and support!

Prompt professional service. Will use again

Perdido Heating and Air is a great contractor and easy to work with. They're honest and do a great job of listening and understanding their clents' needs and offering efficient and effective solutions to those needs.

Excellent work

Equipment arrived very quickly. Installers were friendly and efficient. I'm very happy with my new HVAC system.

I have enjoyed seeing their teams work.

Chris Davis represented Perdido Heating \& Air with professionalism and courtesy.

Excellent techs and customer service!

one day install was great

Installers were great. They worked well together and had the heat running in a lot sooner than expected. They were very respectful of our home and cleaned up after their work.

Both of the installers were very knowledgeable and very professional during the installation.

Have username this company several times and have always been pleased with their service

The installers were great... Knowledgable and patient with my questions

They were professional, worked with up to troubleshoot as much as possible and did a good job.

The technicians were very experienced, professional and friendly.

Fast, professional, clean, courteous.

none

I cannot rate their expertise, problem solving ability, or service because the a/c is new. Time will tell. They did a professional job of installing the new unit and were nice, friendly people.

very efficient at the installation of our new HVAC system. Really appreciated the initial quote that provided a "good \- better \- best" solution with pricing options. Highly recommend Perdido Heating and Air!

Thanks for great service!

Dave is an exceptional technician. Brandon is an amazing trainer, and Rashad is a capable trainee. The three worked well as a team. Removal of the old HVAC system presented problems that were not anticipated in the estimate; however the team adjusted accordingly and completed the job within the same day.

I can always depend on Perdido Heating and Air \- they support me and help with any problems

Perdido installation crew were highly experienced and dedicated to getting the job completed. My geothermal system was a bit tricky to install in a small space, but team got it done and system runs great.

great install ; hard workers; did install in pouring rain

Very professioal, timely. Always use this company.

Experienced and professional.

We were so happy with the installation of our new unit in our condo!

All three installers we're very experienced and really paid attention to all the details. It was the best experience I've ever had with a new air conditioning system installation.

We are so happy we looked into replacing our AC before summer hit! The process was smooth and worth every penny. They replaced all the old disgusting pipes and even the cement slab. I look forward to many years of cool air!

Excellent service

Excellent

I've used Perdido Heating and Air for 2 installations now as well as service and highly recommend them!

Highly recommend

telephone response was a little delayed but overall response to replacement went great.

Great team at Perdido Heating and Air. Efficient, clean, and timely delivery and installation.

Our experience was nothing short of pleasurable. Chris and his team are extremely professional, knowledgeable, and courteous.

They made sure the job was done right. I really appreciate it.

Established customer

If quality counts, call them. David and Van were very knowledgeable, courteous and did an outstanding job. And, they go all out to protect your house during installation. I would highly recommend them. ??

Great service from a great local company

Competent Service

Timely and efficient

Great installers, great a/c unit. A win win for me!

Exceeded All Expectations! Very responsive and courteous staff. Equipment replacement was fast and top notch. Highly recommend Perdido Heating and Air.

Excellent service, technicians are knowledgeable and friendly. Happy to answer all your questions.

Extremely satisfied

Two days before i had family coming from overseas my AC went out during a heat wave. Within 2 hours someone was here working. When it was determined a new unit was needed they went the extra mile to get quotes, equipment and installation completed for my visitors. Great dealer and great equipment makes a winning combination!

Love my new carrier ac

After 23 years of dealing with this company I'm still impressed with their high level of service. Yesterday the installed a ductless AC unit and their crew was very professional and courteous.

Chris and David with Perdido Heating and Air are top\-notch! I used to use different service providers for years and never found one that I was happy with until I found Perdido Heating and Air. I won't use another provider! This company is the best.

Very pleasant and professional crew installing our new system we are very pleased

Awesome work!

Very timely, installation completed on time within estimate.

Thank you Chris for the information about my air/heat. My kids will love knowing they can be cool at the beach. I like the app for being able to change the temperature from home!

Victoria was the lead installer who installed my new equipment. She was courteous, knew what she was doing, worked quietly and efficiently. Completed the install, cleaned up, carted off all old equipment, showed how new equipment worked and was gone. Perfect.

VERY PROFESSIONAL \& COURTEOUS EMPLOYEES

Very professional service team

Perdido Heating and Air provided outstanding service in the installation of our new carrier air conditioning system. From sales to the intstallation team, everyone was kowledgeable, efficient, courteous and respectful of our property. We are very pleased with the service.

Long time customer\-\-\-\-still the best!

Very professional in all aspects, from the sales, installation, and cleanup.

Worked well with me and troubleshot my old a/c for a quick fix or a new install for the long haul. They didn't try and sway me one way or another but rather educated me on both routes and allowed me to make an educated decision from their expertise. would highly recommend in comparison to others in the area as their customer service was phenomenal.

Very professional

The men who put this system in were very knowledgable and courteous.

The technician Carl who installed was very professional and knowledgeable. He answered all my questions and was very helpful.

The whole company goes the distance to help the customer. Very Professional.

dual experience \- had a new unit installed AND 3 new platforms replaced \- no interruption in service, cleaned up as they went \- super job \- looks better that when we had it installed 20 years ago!!

Excellent service in all aspects.

The installers were efficient, polite, knowledgeable and clean. They worked a long day completing the installation and returned the next morning to install a missing item. I would, and have in the past, recommended them. I have used this company for many years and have always been satisfied.

We have used Perdido Heating and Air for the last 15 years. never a complain

Perdido Heating and Air are great. This was an unusual installation and they came up with creative ideas to make it work. Very professional and cleaned up everything when done. The Carrier products used are very quiet and streamlined.

Very professional from recommendation to replace existing failing unit and very courteous and professional service installation.

Very pleased with service

I had to buy a new outside unit and the two young men that came to put it in where both very professional, did a great job and explained everything to us.

good experience

Excellent service all around.

Conscientious, hardworking and thorough staff installed a new air conditioner for us. Great installment plan and financing.

I have been using their service for about 10 years. The technicians are always friendly and professional.

High quality 5 ton HVAC system and installation at a fair and reasonable price. Would recommend contractor for future work.

great

Great expertise in all phases, from service call thru the final installation of a new heat pump. Quality people installing a quality product!

Perdido Heating and Air technicians were prompt and worked quickly to install our new unit. They offered a quality product at a fair price. We are extremely happy and would recommend them to everyone.

Great service, great producr

Overall very happy with the quality of work and the installation, would certainly recommend for HVAC services

Very friendly and courteous

Happy with coolness

Happy with coolness

They were here for nearly 12 hours. They said they would not leave until it was working correctly and they did not. It was quite late, 11:30PM, when they finished. Everything that could go wrong did. Ran out of solder, multiple trips required, I think even the screwdriver may not have fit. It their defense, they solved every problem with a smile and good nature no matter how tired or frustrated they were. I can't help but wonder that with a bit more expertise and experience and planning, maybe the problems would have been negated. But great work ethic

Delivered what we purchased for a reasonable price on time and installed with expertise. Thanks!!

Because of the space where the air conditioner had to go this was a difficult installation. the technicians did an excellent job getting it in place in good working order.

New unit had a broken part out of the box. Instead of finishing the install, the crew left for the evening and my guests had no A/C. I called the night service emergency number and they sent someone over to fix the problem.

Best in our area

Perdido Heating \& Air did an outstanding job with diagnosis, installation and follow\-up service.

Everyone worked diligently and professionally, especially in the heat pump installation and the furnace wiring. It took a little extra time to solve some challenges, but all were eventually solved. When Tony (the experienced service tech) came by to finish the installation the next day, we found out how really good the members of the installation team performed. Perdido Heating \& Air was referred by our credit union, who also use their services.

Perdido Heating and Air have sold and installed three units for me over the last three years (2 in rental properties, 1 in home). They are the ONLY company I deal with! Great product and great folks!

Install took one day as promised.

couldn't have been better

Discovered problems with A/C at 4:00. Serviceman in my home by 4:30. Needed a new unit. Installation was great. Arrived on time, cleaned up after them selves, very courteous, and explained everything . Would highly recommend this company

Highly recommended company (Perdido Key A/C and Heating)

They did an excellent job

Old system was 23 years old and finally just couldn't handle it any more. Contacted Perdido Heating and Air to purchase new system. Chris Davis was very professional and well spoken on the options he presented; appreciated him very much. Team installed new system, they were very professional and everything looks/functions great. Enjoy features of new Carrier 80 system, regulating humidity, on\-line options, the thermostat, quietness, keeps my home the temperature I want it to be. Would highly recommend Perdido Heating and Air, great job.

They were very professional,the instillation was flawless. Highly recommend

I would highly recommend this company to anyone! I had an AC go out with renters in the condo and Perdido Heat \& Air worked me into their schedule on a holiday and installed a new unit within a few hours! The BEST customer service! The technician kept me updated throughout the entire process and notified me when the job was complete!

The Perdido HVAC folks are extremely professional. They communicate well, focus on the Customer and are a ?TOP SHELF? organization. From answering phones to sales and service they ROCK IT! GM 2018

Whole house dehumidifier installation

Having used several HVAC companies, Perdido HVAC is the best and most reliable one we've found. Knowledgeable installers, service prompt and reasonable. They don't do service when not best for us!!!!!

Infinity greenspeed

Timely repair

Replaced entire system, inside and out with upgraded system with tropical protection.

Had a Carrier Infinity system installed in our home which has a three zone system. The installers were very professional and did an excellent job. We are very pleased with our choice of a Carrier system and with Perdido Heating and Air! They are an excellent company.

The folks that replaced our system were dedicated to getting us up and running as soon as possible. They were courteous and tried not to inconvenience us or leave a mess for us to clean up. They stayed late to be sure to make sure the job got done.

I needed to replace the air conditioning system in my home, it was 17 years old, and didn't owe me a thing. I purchased my new system from Perdido Heating \& Air. The entire experience, from estimate, to install, to final inspection, was as easy as it gets. The entire staff were very courteous, and extremely professional. The two installers had great attention to detail, and it was obvious they took pride in their work. They explained clearly what they were going to do, why they were doing it, and then they got it done. I would highly recommend Perdido Heating \& Air to anyone in the market for a new A/C system.

Have used Perdido Heating and Air for several years. Very pleased with the customer service and installation. The new system is amazing. I've read online that having a good contractor is vital to the having a quality system and couldn't agree more. Would highly recommend Perdido heating and Air to anyone needing service.

excellent instalation

Perdido Heating and Air upgraded my condo system to an infinity unit. Great service and product. They really trouble shot all the problems until resolved. I really like the ability to see and adjust my unit from my phone to save energy while I am out of town.

We have been using Perdido Heating and Air for over 20 years on all our AC needs for our properties and are very happy! The AC works perfectly!

Service and sales is excellent. Knowledge and friendly service personnel.

Started with a heater that would not turn on, ended with a new heating and air\-conditioning system. Truly appreciate the technicians showing up on time for the appointments and the system install. The sales guy was very knowledgeable and explained all the options well.

good installation

Friendly staff, and quick installation

I am totally pleased with my experience with Perdido Heating and Air. The sales/service manager, Chris , and the two men who installed our system are to be commended and are a credit to their company and the carrier Corp. They were professional, courteous, clean, knowledgeable, etc....I could go on. Also, I am vey well satisfied with my Carrier equipment. I will be an advocate for Perdido Heating and Air and Carrier.

Complete system install with professional expertise. Upon initial inspection the salesman found our duct work in attic was damaged. Damaged ducts also repaired and house has never felt so cool.

Installation was easy and installers were very respectful.

Great company! I pleasure to work with!

They were awesome. Professional, job well done.

Excellent

Technician damaged our walls by pulling off wall surface behind old thermostat and painter/drywall person couldn't match the finish. If Technician had been more careful, he could have removed old thermostat without damaging wall service.

Perdido Heat and Air have taken care of our unit for at least 15 years. The 2 men sent to install new unit were knowledgeable, courteous, and cleaned up after installation

Perdido Heating and Air installed a new whole home unit and we couldn't be happier. House is really cool now.

This is the second time i've used Perdido H/C and they are very responsive and don't try to over sell or BS you. I'm in the AC controls business in the commercial and industrial field so I know about AC equipment. We discussed upping my unit 1/2 ton and they agreed and i'm glad we did as it"s a beach condo.After inspecting the unit all was good and the filters are top rate. There are no surprises with the pricing either as they cover all that is required with a simple lump sum. I will and would highly recommend Perdido Heating and AC

Great service and was there at the scheduled time. Replaced unit and working great

Older unit died, called Perdido Heat and Air, they had a whole new system installed within 2 days.