i-Vu Cloud Service Level Agreement
i-Vu® Cloud
Technical Specifications
Features
The i-Vu Cloud system provides local to global indoor environmental quality control and energy management, all with the peace-of-mind knowing that i-Vu Cloud uses BACnet Secure Connect to encrypt network communications and keep the building automation networks secure. i-Vu Cloud includes all the features of the i-Vu Pro system plus:
BACnet Secure Connect (BACnet/SC), the ASHRAE Standard secure, encrypted datalink layer designed to meet the requirements and constraints of modern IP infrastructures
Provided by AWS:
- Assured Server Uptime
- Triple datacenter redundancy
- Daily database backups
- GuardDuty threat detection service
Internet Protocol Versions IPv6 and IPv4 are supported
Pair with i-Vu Add-ons to add more capability and value to your i-Vu system. Here are some example add-ons that are compatible:
- Abound™ Predictive Insights
- Hourly Weather
- Automated Demand Response
- BACnet® Scheduling Interface
- Microsoft® Exchange Scheduling
- Trend Export
Product Versions
CIV-OPNPRC: i-Vu Cloud - 20 Users, 3 BACnet/SC connections, up to 150 Controllers/Gateways/Routers, 40GB storage
CIV-OPNPRCUG: Used when upgrading i-Vu to i-Vu Cloud
Specifications
Client Requirements
| Mobile Devices | Smart Phones | Android™, iOS |
| Tablets | Android, iOS, Surface™ | |
| Computers | Operating System | Supports these web browsers: |
| Windows | Google™ Chrome™ v84.0 or later Microsoft® Edge v84 or later Mozilla® Firefox® v79.0 or later | |
| Mac OS X (Apple Mac only) | Safari® v11 or later Google Chrome v84.0 or later Mozilla Firefox v79.0 or later | |
| Linux | Google Chrome v84.0 or later Mozilla Firefox v79.0 or later |
Communication
BACnet: BACnet Secure Connect (BACnet/SC) secure, encrypted datalink layer, BACnet Protocol Revision 19 Compliant, BACnet Advanced Operator Workstation (B-AWS)
Languages: International English, Brazilian Portuguese, French, French Canadian, German, Italian, Japanese, Korean, Russian, Simplified Chinese, Swedish, Thai, Traditional Chinese, Vietnamese, Dutch, Norwegian, Finnish
i-Vu Security
Security: BACnet Secure Connect (BACnet/SC) secure, encrypted datalink layer, Supports TLS (Transport Layer Security) v1.3 with 256 bit encryption between client and i-Vu server
AWS Cloud Security
Comprehensive Security and Compliance Controls: AWS regularly achieves third-party validation for thousands of global compliance requirements that are continually monitored to help you meet security and compliance standards. AWS supports PCI-DSS, HIPAA / HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171, helping satisfy compliance requirements for virtually every regulatory agency around the globe. For the latest AWS security standards visit: https://aws.amazon.com/security
Documents
Application Guide
i-Vu Cloud Terms of Use
i-Vu Cloud Master SaaS Agreement
i-Vu Cloud Pro Security Document
Brochure
i-Vu DISCOVER A SMARTER PLATFORM FOR MANAGING YOUR BUILDINGS High Res 9/22
i-Vu - DISCOVER A SMARTER PLATFORM FOR MANAGING YOUR BUILDINGS Spreads
i-Vu Cloud: Why Upgrade to i-Vu Cloud?
i-Vu Cloud Release Notes
Installation
Client Requirements for i-Vu Cloud
i-Vu Pro Cloud VPN Router Guide
Product Data
i-Vu Cloud Product Data