Carrier Transicold has enhanced and expanded its comprehensive container refrigeration service technician training program, newly named TechLINE® Academy, to reflect its high standard of excellence.
Three levels of container training certification can be obtained:
Click here for the instructor-led course schedule and registration details for online and instructor-led classes.
Associate level training is intended for entry level employees with 0 to 1 year of experience in the transport refrigeration industry. It provides a base of knowledge required to understand:
To obtain Associate level certification, the student must complete a set of online modules that provide basic container refrigeration knowledge and information to allow the operation of Carrier Transicold container refrigeration equipment.
Online course requirements
It is recommended that students complete the modules in consecutive order.
Instructor-led course requirements
Technician level training is intended for employees with 1 or more years of experience servicing transport refrigeration equipment. The Technician training goes beyond theory to provide hands-on troubleshooting and performance based assessments. Additional topics include:
Because there can be such a variety in training, education and experience, several paths have been provided to obtain the Technician Certificate.
To obtain Technician level certification, students must complete the requirements for Associate level certification, and take additional online courses and an instructor-led course, where they troubleshoot Carrier Transicold equipment.
The requirements for Master Technician are currently being evaluated and will be released soon.
FREQUENTLY ASKED QUESTIONS
1. How do I register for training?
2. Whose email address should I use to register?
3. How many openings are there in each class?
4. How do I add myself to the waitlist?
5. What if I need to make a change to my Registration?
6. What if I forgot my username or password?
7. What should I expect after registering?
8. I would like to register more than one person at a time. How does this work?
9. When are courses confirmed?
10. What is the policy for transferring or canceling a registration?
11. What is the course cancellation policy?
12. Where do I find lodging and transportation information?
13. What are the prerequisite requirements?
14. What is the dress code?
15. Can I video or audio record the class?
16. What types of payment do you accept?
17. Are there any discounts available for classes?
18. How will the charge appear on my credit card statement?
19. How do I update my credit card and/or billing information?
20. How can I get a copy of my payment receipt?
21. How do I get an enrollment key for online training?
22. My enrollment key isn't working. How do I get it to work?
23. How do I view or print my certificates of completion?
24. What is the Learning Management System
25. What if I forgot my username or password?
The registration can be completed using either the email address of the student, or the person completing the form for them.
If someone other than the student completes the registration, it is important that the confirmation email, and any supporting course information be forwarded to the student.
Open enrollment courses have maximum registration limitations based on regulatory requirements. Availability is noted on the course registration page.
All registrations are taken based on a first registered, first served basis.
When a class is full, you can add yourself to the waitlist by selecting the Register button for the class. You will receive an automatic email if a spot becomes available allowing you 24 hours to register.
You can return to your registration form any time and click on "View or Change Your Existing Registration." From there you can use your e-mail address and password to access your registration record update or change your information, or print a receipt of your registration for your records.
Students may be substituted at any time.
If you're trying to start a new registration and can't remember your password, or you're trying to come back to an incomplete registration, your only option is to click on the "Start a New Registration" link that is a little further down and to the right. This will start the registration process over from scratch.
When you submit a registration, you will be emailed a confirmation. Please make sure your email server does not place it in your junk or spam folders. We will be contacting you periodically after that with important information regarding training generally by email, so please check frequently!
Only the Primary Attendee in a group will receive email correspondences.
The group registration feature has been enabled as part of the software. This will allow one person to register a number of people, fill in their personal information, and then pay for that group with one transaction.
Only the Primary Attendee can update the group registration, and will receive email correspondences.
Courses are confirmed 30 days in advance of the program start date date and credit cards are not charged until this time.
All training courses are held based on enrollment. Although Carrier will do its best to hold all scheduled training courses, no warranty or guarantee of any kind is made regarding holding any training course.
If a class is cancelled by us after this date, any tuition already paid will be refunded.
Carrier assumes no liability for cancellation of courses, regardless of the reason. Any ancillary costs related to the student taking a class (including but not limited to: Airfare, any travel costs, hotel, per-diem, mileage, lost employee wages or salary) are the responsibility of the student and/or the employer. If a class is cancelled, Carrier Transicold liability is limited to the amount of the registration fee ONLY.
If you find you will be unable to attend the course, notify the Training Department [email protected] so that others may be given the opportunity to attend.
It will also be your responsibility to cancel any hotel reservations you have made, to prevent first-day charges. Please note that you are responsible for payment if you do not cancel and do not attend.
Participant cancellations and substitutions can be made at any time by logging into your registration page.
NOTE: No Shows - If a student does not supply a written notification, to the Customer Training Department, that a registration is being cancelled, they will be charged the full amount of the class.*
*In extenuating circumstances, such as a death in the family, a credit may be applied toward a future class. This will be reviewed by the Customer Training Department on a case by case basis.
Rooms and meals are available at hotels, motels, and restaurants convenient to all classroom locations. Suggested local lodging information is provided on the Lodging tab on the Registration site.
We recommend that you do not make travel reservations until you receive a Course Confirmation from the Training Department approximately 30 days prior to scheduled course.
*Students are responsible for making their own arrangements, the cost of accommodations and meals, as well as transportation. Rooms are available on a first come, first serve basis.
Students must complete prerequisite requirements, as stated in the course description, prior to the first day of class.
Proper work attire is required. No open toed shoes, shorts, sleeveless shirts, or shirts with inappropriate or offensive wording or imaging is permitted.
The use of video, or audio, recording is strictly prohibited in the classroom.
All instructional material is copywritten, therefore cannot be reproduced without written consent from Carrier Transicold.
We accept MasterCard, Visa, Discover, Diners Club and American Express, MasterCard and Visa debit cards, and Priority Cards. We do not accept payment by Check or Purchase Order.
A 5% discount will be applied towards multiple student registrations (2 or more). A 10% discount will be applied towards registrations received 30 days, or more, prior to the class start date.
The charge on your credit card statement will be from "ACT-CarrierTransicold"
19 How do I update my credit card and/or billing information?
Credit card and/or billing information can be made at any time by logging into your registration page.
Invoices and Receipts can be accessed at any time by logging into your registration page. Prior to the 30 day confirmation and credit card charge you can print out an invoice from the registration page, after the confirmation date a receipt can be printed.
Instructions for logging into the Online Learning Management System (LMS), and an enrollment key, will be provided at the end of the registration. See details for registering for a class.
Enrollment keys are case sensitive. All letters, numbers and characters must be entered as they appear. Be sure that the correct course name is being selected before entering the enrollment key.
To view or print your certificates of completion, please follow these steps: 1. When you are logged in, select the My courses menu located at the left of the screen 2. Select the Certificates of completion link.
24. What is the Learning Management System?
Students will be directed to the Learning Management System (LMS) at the completion of their online registration.
It is required that each user must use their own email address to create a user profile within the LMS. Email addresses are required for student records to uniquely identify students for tracking purposes.
Free email accounts can be created through online providers, such as:
Internet Requirement Specifications:
If you're trying to log back into the Learning Management System, and can't remember your password, select the Forgot Your Password link to reset it through your email address on file.