Heat Pump Repair & Service

Jeff Kitt was one of the best guys I have ever worked with. He was kind, considerate, and listened to my concerns and did his best to meet our needs. The team that came in to do the actual job did a good job. My only complaint was they did not ask me if I wanted the furnace and destroyed it (I actually was going to put it in my garage) however, that is of a small concern. They were efficient and got us up and running the same day! Jeff did a phenomenal job and Powder River is lucky to have such a conscientious and caring team member.

The installation crew was fast, friendly, and did a great job.

Showed up on time and installed it in a timely matter.Very professional.

Excellent experience. The installers got it done the right way the first time. Highly recommend.

They did it quickly and cleanly

John Brown is outstanding\-excellent service

Both technicians were pleasant and professional. The head technician was obviously knowledgeable and very efficient. They were respectful of our house (no dinged walls while pulling out and bringing in units), and they left the area clean both days they worked. Pleasant personalities \~ approachable and informative.

Super fast. Ran into a couple of problems and took care of it so I wouldn?t have to deal with it as I was working.

We've put up with a mediocre furnace and air conditioning system for years \- the contractor that built our house was obviously trying to cut corners and save money. We'd finally had enough and contacted three HVAC contractors for bids to replace our entire system. Erik with Powder River Heating and Air Conditioning in Buffalo, WY provided a competitive bid on a top\-of\-the\-line Carrier Infinity system. Wow!! You don't really realize what you've been putting up with until you have some really good equipment! The crew from Powder River that installed our system were great \- they showed up on time and were very friendly and professional. Following the installation, Erik stopped by personally and gave us instruction on how to use the system. The final bill was exactly what was quoted. All in all, very impressive! I would recommend Erik Burden and Powder River Heating and Air conditioning to anyone wanting quality equipment properly installed at a competitive price \- everything you could ask for and more!