Heat Pump Repair & Service
By Hightower Service, Inc.
Hightower Service, Inc. can help keep your home comfortable with professional heat pump repair and service near Arlington, TX. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
What Does The Process Look Like?
Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.
Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.
Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
Other Services We Provide
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Arlington
Verified PurchaseProfessionals For Sure
June 24, 2025
The entire process from product selection to installation was easy. There were no bumps or setbacks in the one day installation. The new system was functioning perfectly from the first day. After two weeks of enjoying our new system, there are no regrets, only praise.
ART
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseSatisfied Customer
May 22, 2025
The dealer who installed my original system and serviced it for 40 years retired. I had used Hightower's electrician services in the past. My church uses Hightower to maintain all of their equipment. Hightower has been in business in this city for longer than I have lived here. It seemed like a safe, if not least expensive, choice.
GAYE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseMy review
May 22, 2025
Great all around service.
STEVE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseExcellent Customer Service
May 05, 2025
I highly recommend Hightower Service. This is the third house of mine that they have installed a new AC/Heat System.
JOHN
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseBest thing about dealer is endng up with Carrier
April 14, 2025
Service much better after rough start. Glad we have Carrier.
WAYMON
Expertise (3)
Solve Problems (3)
Service (3)
Verified PurchaseHightower review
April 09, 2025
Hightower is an outstanding dealership. I am a lifetime supporter of this company.
GARY
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseResponsive, honest, and goes the extra mile
April 03, 2025
Great experience all around
SUSAN
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseGreat service!
March 31, 2025
We have been a Hightower customer for many years. They consistently provide excellent service at a reasonable price.
LORI
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseNew installation of heater and AC
January 22, 2024
The team responded quickly and expertly in their estimate, the installation and follow up. I am very happy with the results and the new system. I would highly recommend them Thank you!
STEVE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHeater replacement
January 14, 2024
Hightower Service has been providing excellent service for over 40!years. I have trusted them in every decision and never disappointed. This is another example of the best possible service that I could have wanted
LYNNE
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseEfficient
December 28, 2023
Equipment is expensive but worth it.
CHARLES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Service!
December 21, 2023
I was very pleased with the entire experience!
SARAH
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOutstanding Service
September 13, 2023
We have had our units serviced and replaced by Hightower for many years. We have always been pleased all aspects of our service.
EARNIE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseInstalled new coil
July 03, 2023
Very professional and timely
MIKE
Expertise (4)
Service (4)
Solve Problems (4)
Verified PurchaseProfessional
June 29, 2023
Great and professional.
SHANNON
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Company
April 15, 2023
First class service from the point of sale to installation. Jeff and his team are DFW's best! Thank You!
KEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasehomeowner
March 02, 2023
techs installing the unit were knowledgable and helpful
ABBAS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHightower is my go to HVAC company
July 08, 2022
Have been using Hightower for 40 years and they have never disappointed. Have tried using other companies when I couldn't afford them and was always disappointed even though the prices were less.
RICHARD
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseJack K
April 14, 2022
Professional
JOHN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWonderful Service
December 23, 2021
Crew tore out old system and installed new one in attic. Dimensions and duct connections were different, but they made it work in a tight space!
DEBI
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLongtime Customer, Pleased As Always
September 25, 2021
Excellent
KAY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOutstanding Service
July 14, 2021
Good service, solved the problem, knowledgeable
PAM
Expertise (3)
Service (3)
Solve Problems (4)
Verified PurchaseExcellence
May 19, 2021
We have used Hightower for over 25 years. They are professional and respond to service calls quickly. Hightower began service in Arlington TX in 1952 and is still family owned and operated. Their technicians are well trained, friendly, courteous and professional.
TIMOTHY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOutstanding
April 21, 2021
Installers were hard working and very courteous
JAMES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseOutstanding Service!
April 07, 2021
Hightower has done outstanding work for us for many years!
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseThis is the finest, most professional air/heating service company i've dealt with in 40 years.
July 24, 2020
professional and dependable with a focus on excellence in their work and customer relations.
Henry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAbsolutelythe Best
July 23, 2020
Very quick and efficient. Let me know what I needed and installed it quickly.
Michelle
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways fast, friendly, and reliable
July 18, 2020
Old condenser failed in the morning, had a new condenser installed by the afternoon. Excellent service.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseHightower Air Install
June 26, 2020
Excellent service, friendly, courteous and professional. Highly recommend Hightower Service Inc.
Jerry
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew Furnace
October 18, 2019
Humidity problem is now solved.
Jack
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseVery professional.
October 11, 2019
Very professional
Carol
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service
September 30, 2019
We received excellent service during our installation of ac, furnace and duct work. Very professional. I will recommendHightower to everyone.
Teresa
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseif you want the best a/c-heating service, there is only one choice: Hightower Service
August 17, 2019
hightower is the best there is.
Henry
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase004086141286C
August 10, 2019
Jeff and Orbin are top\-notch professionals. We had two a/c units fail within 10 days of one another. From start to finish, the necessary replacements were installed with minimal disruptions despite the challenging August heat. I strongly recommend Hightower to anyone in need of their expertise. I am confident you will be as pleased with the result as we are.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasenew ac unit
July 29, 2019
Awesome work by a great company as always!
Steven
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase004086141286C
July 25, 2019
This is a first\-rate organization that deserves 5 stars across the board. Save yourself some time, worry and money. Make Hightower Service your next call. You will be pleased you did.
Tom
Expertise (5)
Service (5)
Solve Problems (5)