Furnace Repair & Service

While there were a few unexpected issues during the installation process, the team communicated effectively and was very professional. They also made sure they did it right and took care of all issues. Very good group and worth the investment we made.

The Automatic team guys were so organized & well skilled in their work & the very hot attic didn’t stop their determination to do a great job in very hot conditions. They were cordial & answered all my questions & concerns that eased my mind!

First class service from beginning to end of the process. Highly recommend.

VERY FAST AND POLITE.

Automatic arrived when they said they would, they worked quickly and efficiently, and they cleaned up after themselves

Knowledgeable, came very quickly. Got the job done and inspected in a timely manner.

Excellent service from initial evaluation through installation

Truly a five star experience! I poured a ton of money into my heating and air conditioner unit over this last year only to realize that I was ripped off by going the green way. A tech (Blaze) from Automatic came out and fixed their mistakes but I knew it was time to replace my 30 year old system. Chris L. did a thorough inspection and talked about what I wanted and needed. My house was practically built around my old system. I was given choices from 'barely fix it' to 'the best we can give you' . While the bank financing was not great the price was, so we skipped the financing and just paid for it. One price, as quoted. No add ons, no mark ups, no gotchas. Robbie Rogers and his crew sent a message when they were on the way. They laid down protection for the carpet and got to work. Had to do most of the work through the opening in the attic. They had to cut apart the old system to get it out. They replaced the stack, the plenum, and a lot of the major ducting. No extra charge. Took away all of the debris and even vacuumed. Robbie wasn't satisfied until he finished showing me how to use the thermostat through my phone. Even the front office, Aimee, was great, attentive and knowledgeable. They were polite and respectful. Certainly this company has ownership and management that understands how to treat the customer and that shows in the team all the way down the line. Nice work Automatic. Thank you. Paul and Fan Gui Helmer

Automatic fixed problems created by original contractor's HVAC sub and installed new heater. They were extremely knowledgeable and offered me several options to minimize my cost and maximize results.

This is the most professional and trustworthy group I have worked with in Memphis.

Automatic Delivers

Very knowledgable, professional. Excellent, dependable service

From the original maintenance check, to the sales call, and through the full installation of of two new air conditioning and furnace units, my overall experience was great. All those involved were professional, very courteous and friendly. They worked together effectively and efficiently.

The installers were great hard work individuals. They worked in a 135° attic for 7.5 hours and still managed to be nice

SERVICE WAS GOOD OVERALL EVERYONE WAS SUPER FRIENDLY BUT STILL NOT COOLING IN BED ROOM

Very happy with the sales and installation experience.

They texted ahead of time to let me know they were on the way, arrived on time did a wonderful install and explained the product well. Five stars!

All parts of this experience was excellent from the beginning. They told me what I needed, how much it would cost (less than quoted) and performed the work in a very timely manner. I would never hesitate to recommend this company.

Great job by the crew. Very courteous, and professional.

He was excellent, explained everything and was very concerned.