Heat Pump Repair & Service

Sam and Tyler were beyond excellent. So appreciative of their time and expertise. Would highly recommend both. Sam was so informative and presented 4 options for repair of our needs. I so appreciate his extra time on a weekend unexpected issue. Service was quiet and Sam solved our issues in a very time efficient time… The best service ever!!! Highly recommend!!!

The job was completed to expectations.

Very professional and respectful; great communication and always on time

Installed a new complete system, so quite you can barely tell the unit is running

They did a great job addressing the issues with my old unit and then giving me options for repair or replacement. They did not pressure me into making a decision and gave me the needed information to make an informed decision. Having multiple crews working for them that do different tasks (technicians, install crews, office manager, etc.) allowed for flexible scheduling and I didn't have to wait for weeks to get the work done. They installed the new indoor and outdoor units in four hours and did not leave a mess. It was like they were never here, the staff was super friendly and very knowledgeable. I would highly recommend them.

They are always helpful, knowledgeable and courteous.

Great service!!

After finding out that our heat pump was dead, we called back and told Lafayette that we were ready to purchase one. It was installed the next day.

They were honest,prompt,nonstop when they arrived. We had a few giggles during the time they were here.

My system was 17 years old, so it was time for replacement. I trust Lafayette and Carrier. I trust their advice. I trust their service, I trust their people and their promises.

Very efficient servicemen

They show up on time. Professional. Honest. And they cleaned up after they were done. Just a great experience overall.

They came on a Saturday and diagnosed the problem, they were honest and the price was very reasonable.

Excellent service and a quality installation. Everything was cleaned up and cooling when I returned home. I highly recommend Lafayette Air Conditioning their owners and installation team. The Carrier Unit they recommended and installed is awesome too.

We have been doing our A/C maintenance with this company for over 10 years. When it came time to replace our unit, we contacted them. Brenda and Randal answered our questions and provided good information about the product they offer. They got back to us quickly with the pricing on the unit we decided and had their crew installed it today. Compliment the Crew, arrived when scheduled, went right to work, everything looks great and quiet. Very pleased, would give this company the highest rating.

Change out completed in about 5 hours. Great crew.

Prompt service to replace one of my older Carrier heat pumps