Furnace Repair & Service
By Lafayette Heat & Air
Lafayette Heat & Air is your trusted local expert for furnace repair and service near Kingsport, TN. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
What Does The Process Look Like?

Book an Appointment
To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.

Evaluation & Estimate
A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.

Perform Service or Repair
Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.
Other Services We Provide

AC Repair & Service
We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.

HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.

HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Kingsport
Exemplary
February 03, 2026
Outstanding customer service and service!
Lynne
Expertise (5)
Solve Problems (5)
Service (5)
Very please with the Lafayette Sales rep. Jose and his work crew.
April 17, 2024
Would recommend Lafayette.
Lee
Expertise (5)
Service (5)
Solve Problems (5)
New Heat Pump
March 20, 2024
Tyler identified the problem, Jose explained which new unit I needed. The team arrived on time, worked quickly and obviously efficiently, They were all very nice and polite. When finished, I was asked to look at the new exchange and the unit itself. Everything was explained so that I was comfortable. We have a service contract with Lafayette and I recommend highly recommend them.
MARSHA
Expertise (5)
Service (5)
Solve Problems (5)
Highly recommend
February 25, 2024
Sam and Tyler were beyond excellent. So appreciative of their time and expertise. Would highly recommend both. Sam was so informative and presented 4 options for repair of our needs. I so appreciate his extra time on a weekend unexpected issue. Service was quiet and Sam solved our issues in a very time efficient time… The best service ever!!! Highly recommend!!!
PAGE
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding.
February 13, 2024
The job was completed to expectations.
JASON
Expertise (5)
Service (5)
Solve Problems (5)
Excellent experience; A+ dealer
November 15, 2023
Very professional and respectful; great communication and always on time
KAREN
Expertise (5)
Service (5)
Solve Problems (5)
Fast and Easy
September 06, 2023
Installed a new complete system, so quite you can barely tell the unit is running
RAYMOND
Expertise (5)
Service (5)
Solve Problems (5)
Great team
August 04, 2023
They did a great job addressing the issues with my old unit and then giving me options for repair or replacement. They did not pressure me into making a decision and gave me the needed information to make an informed decision. Having multiple crews working for them that do different tasks (technicians, install crews, office manager, etc.) allowed for flexible scheduling and I didn't have to wait for weeks to get the work done. They installed the new indoor and outdoor units in four hours and did not leave a mess. It was like they were never here, the staff was super friendly and very knowledgeable. I would highly recommend them.
Brandon
Expertise (5)
Service (5)
Solve Problems (5)
I appreciate them
June 19, 2023
They are always helpful, knowledgeable and courteous.
Justin
Expertise (5)
Service (5)
Solve Problems (5)
No. 1 in Service!!!
May 17, 2023
Great service!!
Pam
Expertise (5)
Service (5)
Solve Problems (5)
Fast service
May 16, 2023
After finding out that our heat pump was dead, we called back and told Lafayette that we were ready to purchase one. It was installed the next day.
Valerie
Expertise (5)
Service (5)
Solve Problems (5)
What I know.
April 15, 2023
They were honest,prompt,nonstop when they arrived. We had a few giggles during the time they were here.
PHILLIP
Expertise (5)
Service (5)
Solve Problems (5)
Glad I chose Lafayette Heat and Air for my HVAC system service and replacement
March 30, 2023
My system was 17 years old, so it was time for replacement. I trust Lafayette and Carrier. I trust their advice. I trust their service, I trust their people and their promises.
CRAIG
Expertise (5)
Service (5)
Solve Problems (5)
Exceptional Service
February 07, 2023
Very efficient servicemen
MARY
Expertise (5)
Service (5)
Solve Problems (5)
Great job!
July 06, 2022
They show up on time. Professional. Honest. And they cleaned up after they were done. Just a great experience overall.
TRACY
Expertise (5)
Service (5)
Solve Problems (5)
Great service
July 01, 2022
They came on a Saturday and diagnosed the problem, they were honest and the price was very reasonable.
TERRY
Expertise (5)
Service (5)
Solve Problems (5)
Heat Pump Replacement
June 21, 2022
Excellent service and a quality installation. Everything was cleaned up and cooling when I returned home. I highly recommend Lafayette Air Conditioning their owners and installation team. The Carrier Unit they recommended and installed is awesome too.
RICHARD
Expertise (5)
Service (5)
Solve Problems (5)
Lafayette A/C of East Tn, Pleasure doing Business.
June 10, 2022
We have been doing our A/C maintenance with this company for over 10 years. When it came time to replace our unit, we contacted them. Brenda and Randal answered our questions and provided good information about the product they offer. They got back to us quickly with the pricing on the unit we decided and had their crew installed it today. Compliment the Crew, arrived when scheduled, went right to work, everything looks great and quiet. Very pleased, would give this company the highest rating.
LAU
Expertise (5)
Service (5)
Solve Problems (5)
Yes
June 08, 2022
Change out completed in about 5 hours. Great crew.
CHESTER
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding Service
June 09, 2021
Prompt service to replace one of my older Carrier heat pumps
Ron
Expertise (5)
Service (5)
Solve Problems (5)