Heat Pump Installation

I’m a repeat customer due to the fact that they always solve my problems in a timely fashion

They were on time and did the work that was required, we will use them again anytime.

Lukas, Joe, Troy, and Randy replaced our entire cooling and heating systems on our 2 story home. Fantastic job. Highly recommended for professionalism, expertise, and cleanliness. Excellent and fair pricing.

Professional, patient and friendly

Awesome job

These guys were the only ones to write a detailed quote. The technicians were very meticulous, and they found and fixed existing problems with my ducting free of charge.

Very fast appointment from my confirmation of estimate. Friendly installers, very thorough. Tackled problems and stayed late until the work was done.

Text from my daughter this morning "warmest my little house has ever been"!

Very happy with new HVAC and Affordable Service Inc. but unit was installed on 11/15/2023 not 11/14/2023

Every member of the team was professional and demonstrated superior product knowledge. From start to finish the installation of our new HVAC system couldn't have gone smoother. HIGHLY RECOMMEND.

great guys and service

The whole process went very smooth. All the individuals working are very mindful of the customer, keeping us informed of everything going on. They are very clean and respectful of the home they are providing the work on. Thank you for a job well done!

Very efficient and knowledgeable. Focused on work and got it done and then cleaned up very nicely.

great

Thanks for everything...

Affordable Service Plumbing Heating Rio Rancho is truly the best in customer service, quality of products and their techs and workers are fantastic.

Affordable service was great and so were their employees real knowledgeable. Will be calling them for more work I need.

Professional, Polite, Efficient

Technicians were onsite at the time promised. They were friendly took the time explain what they were doing and things that needed to be changed. Cleaned up the workspace when they were finished.

Lucas is excellent. Honest and straight forward. They did a great job and were on time. Cleaned up after themselves. Kept me informed the whole time.

Professional, pleasant, polite and on time.

Jason and his team did an outstanding job with installing our unit. Very knowledgeable in their work and they picked up after themselves. Clean cut work!! Thank you Affordable Service for sending a team with respect, trustworthy and hard working employees! Keep up the great work guys! I love how cool it is in our home. If you need AC services, Carrier and Affordable Service is a way to go.

I appreciate my dealer and am enjoying the heating and especially the air conditioner this summer.

They are professionals they installed in one day and did a follow up with me they answer their phone when I call Iam satisfied I would recommend them

Thomas has been the consistent service person at my home for 18 mos. Builds a sense of trust and confidence. Very professional.

The installers were clean, professional, friendly, and efficient.

Very professional HVAC company. Highly recommend them. They really know what they are talking about.

Quick install and experts at HVAC systems!!

The installers were very good and helpful. Every call to the office has been returned promptly. Duct cleaning that was included in the new furnace and AC install was not scheduled for day of install, so due to my work schedule, this had to be rescheduled multiple times. I was not ever provided a reason for why it was not performed the day of the install. The technician who came to clean the ducts was very pleasant, how ever, he needed to be asked to clean up the mess made and even moved a couch over a pile of dirt he left.

Affordable quoted me a fair price for the Carrier air conditioning/heating unit. They were committed to answering all my questions, and installing the unit according to HOA rules. They arrived on the day expected, right on time. I am totally satisfied with the work they did. The new Carrier air conditioner is quiet and does a great job keeping my condo cool. :\-)

We have two HVAC systems. Affordable started out on the right foot by easily fixing one: saved us almost $10,000. Their bid, the last of seven, was complete and competitive\-\-and I didn't have to ask for clarification on anything. The two installers, Philip and Dakota, were a good team; did a smooth job of it. I am very impressed by Affordable Service.

Would highly recommend Affordable Service to all.

This business is very professional! Workers showed up when expected and all aspects of the install was impressively proficient. I would very definitely use this business again and have already recommended them to neighbors.

The A/C drip line needs to be moved. I can't get anyone to call me back. Noah was supposed to send me a welcome packet with the serial numbers. I have not received that. Noah doesn't return a lot of calls. I found out from Carrier that the products were not registered (this extended the warranty by 5 years). I had to do get the serial number on the roof and the other 2 before the 90 days were up. Affordable told me they were going to register the products for me. I haven't heard any updates on the house surge protector that was on back order. A/C works great. I had to zip\-tie a plug cover on the roof because the wind kept opening it up. I just can't get anyone to follow up with me.

Excellent customer service and workmanship!

They did a great job

It has been a pleasure to work with this company for the purchase and installation of my A/C unit and furnace. Kevin did my estimate and spent over an hour explaining the process and helping me navigate the financing. He came to my house twice—the second time he came to do some measurements and my roofers were present. Kevin even gave them a hand! Story and Joe headed up my installation. They were absolutely amazing. They are incredibly courteous, thoughtful, knowledgeable, and just plain fun to be around. They took their time to ensure I was comfortable with the system. The office staff were also fantastic (I'm sorry—I don't remember all their names). They were very professional and helpful. They worked really well together to get me everything I needed. This was such a positive experience!

Have had a lot of work done by Affordable and all of it has been high quality. They are very professional and take time to explain the details.

Great communication and presentation of options, fine and timely work and job completion and competitive pricing.

Great technicans, very knowledgeable and professional.

expertise

HVAC system fit the size of my home and is energy efficient. Price was fair. Installation was timely and personnel professional.

Everything was fantastic!

They were great, arrived on time, install went smoothly. Answered all my questions.

From estimate to installation, to start up, this company and their employees made this an easy and satisfying experience. They all took their time to make sure we had a complete understanding of what they offered and how to use.

Everything I asked for.

Very professional installation answering all our questions. Will use them again

Ron, Joe and his crew were Amazing. They were professional, courteous, took time to explain things, and were diligent to attend to the small details. When I called about a leak in the water heater cold supply line, they came right out and re\-did the connection! Great crew, great job!

Very competent during installation of furnace and air conditioner.

Great service!

Affordable service was excellent! Install was on time, finished in one day, cleanup was like they were never here. Salesman Noah, General manager Kevin were fantastic. Took care of the sale and install with great customer service. My electrician Gilbert and installer Joe are to be commended too! Thanks everyone for a no hassle experience. Steven Jennings

Great Experience, very knowledgeable and highly motivated and respectful!

Other than having to wait a few days to have the repair done on our air conditioning (they did loan us a portable air conditioner while we waited) we were very pleased with the service. Bill and Lucas repaired, checked, and cleaned everything. So nice to see such a good work ethic with these two men. I recommend them for your HVAC needs.

Affordable Service provides excellent service at competitive prices. I couldn't be happier with my Carrier equipment and installation.

Joe and Mr. Story were an exceptional installation team! Thank guys!!

The technicians arrived on time. Experienced hard workers. Polite and informative. Always ready to answer questions. Did a great job !!

We couldn't be more pleased with their service.

Techs were courteous and efficient. Units work great so far!

After having several companies come out to my home to give their options on my AC issue, Affordable Services was the only company that gave me the quality service I was seeking. Their technicians were very knowledgeable and helpful right out of the gate. They took the time to really look at my AC and gave me options on how I could fix the issues I was having. They also took the time to explain exactly what the issue was and why it was happening. A very difficult decision was made easier because they made me feel comfortable and I knew they were definitely the company I wanted to install my new AC system. After weighing up all of our options we decided to replace the broken AC unit and also install a new furnace as both of these were original to the home (15 years old). They did a great job with installation (no mess and no fuss) and they were super polite and professional. These guys made the experience much better than what I was expecting!

I'm happy

We have used Affordable Services often and they always are fair, on time, have expert installers and are close by. This is an excellent company and we can depend on their expert work always.

Affordable Service Plumbing, Heating \& Air Conditioning were great! From the customer service to install. Clean and efficient! Definitely recommend!

Professional, courteous, responsive. Perfect.

MY HEATER WORKS SWIMMINGLY!! THAN!K YOU, BOTH, SO MUCH

On time and professional

James was very professional and knowledgeable. Joe explained the job as it was preformed in ways that were very easy to follow and comprehend the units working parts.

They knew what they were doing

Very professional and courteous.

Install was fine but wood floor was scratched in three places

Just an overall great experience with this company. I felt like they were being honest and fair with me from the get go. Every person I interacted with was professional and courteous. They kept me informed of all the details surrounding my upgrade and resolved any questions/concerns quickly and to my satisfaction. Great company!

From Thomas giving an unbeatable quote to Chris Baker and his coworker doing the installation everything went very smooth. They handled everything from start to finish without any glitches. It put my mind at ease as they completed their job and ahead of schedule.

Done right the first time!!

Installers did a terrific job. They competently and professionally made all necessary changes to duct work and other issues that were necessary to ensure a proper installation of all equipment. They kept me informed throughout the process of the necessary changes and either showed me personally what was accomplished or took pictures to show me where I could not go on my own, such as on top of the roof. I am very satisfied.

Great company

Joe Kissinger and the Affordable Service crew that installed my new Carrier HVAC system did an excellent job! They arrived as scheduled, explained the steps they'd be doing, were always helpful with any questions I had, were very organized and worked well together coordinating the multiple tasks necessary for the job, were easy\-going, polite and professional, and cleaned up, too! The system is humming along beautifully. I highly recommend Affordable Service!

Customer Service is outstanding. The work was done way faster than expected and we are loving our new AC. Thank you all for everything!

They did a great job installing a complete system in my house. Fast, courteous, and professional in all their actions. Enjoying the COOL.

A local company, Affordable Service, installed the new Carrier in my home. Did an excellent job and it's an excellent product!

Affordable etc were absolutely wonderful: A/C shut down Sunday Sunday afternoon; Kevin arrived Monday 4pm for assessment and then said he could install in two weeks. Instead, men completed the installation by 4PM MONDAY, when outside temperatures were over 90. The men wore masks, were extremely friendly and efficient, observed covid19 regulations. My hat's off to them. I have been their customer for almost 20 years and they have never let me down.

Very pleased with the sales and installation personnel. Too early to comment on service. This was a total replacement for the original equipment that was 14 yrs old.

Very happy with equipment \& service.

The instillation of my new Carrier AC system was actually enjoyable because the men that did the work were pleasant and certainly knew their business.

Chris did a great job with what he had to work with. He did a great job making it a great area when he was done.

Very happy with my recent replacement of my two HVAC systems by Affordable Service in Albuquerque. A massive team showed up and had everything up and running smoothly in no time.

I chose Affordable Service because their quote came in a little lower than the other big names. The installation team arrived on time and did a professional job of converting my home to refrigerated air, explaining the process along the way. The couple of issues I did have were quickly remedied by the manager, who came to my home the following day to assess and then resolve my issues. I felt like Affordable took good care of me from start to finish.

They were very professional and nice. They went to work and got the job done. They did a great job of cleaning up. They explained how it worked and asked if we had any questions.

Response was quick and service tech was friendly and knowledgable \- wasn't a hard sell \- listened to our needs and offered fair options.

Joe and team were amazing! Thank you.

The entire crew that installed our furnace and AC answered all of our questions and are very attentive to detail. We're real glad we contacted Affordable.

Yes very good teachnicians.

Affordable has been our choice for 25 years in 2 different houses. We trust Bill Howland and his technicians and couldn't be happier.

They made my conversion to refrigerated air seamless and they were the best price out of the 5 quotes I received!

Great experience

Timely, well informed, good educators, friendly. Completed job the next business day after my previous furnace went out.

Installed on time, very professional and friendly. Contacted through Home Adviser.

Absolutely outstanding service. Technicians were prompt, worked without stopping and did a fantastic job!!

Installed furnace/AC units in one day! Answered all my questions during the installation. Professional and quality job! At end of installation, had all the paperwork for warranty registration, rebates, etc. pre\-filled out and ready for signature \- went above and beyond what would expect from most contractors! Well done!

Excellent, efficient, and friendly service. They provide a thorough and helpful descriptions of the various options, which guided our decision for what would be best for our home. The installers were exceptional; they were approachable and accommodating. Thank you for a great experience. The switch to refrigerated air and heating was needed.

Installation of furnace \& AC started at about 8am and completed about 3:30pm, including cleaning ducts!

This company is great! We definitely will use them again! We feel that we can trust them. to do the job properly.

Reliable to come when they said, tried to contain costs yet provide best quality product, skilled installer team, kind and understanding. Quality service

The best

The service guys showed up on time and started to work right away. They were very knowledgeable and professional. The install was finished sooner that I thought it would be as I felt it was a big job.

Excellent service

Professional from beginning to end

I'm very satisfied with the company

The tech had little concern on not installing a small inline filter screen that is designed to protect the unit from debris that might be in the system disappointed and if the unit fails due to this over sight Affordable needs to bee responsible for any failure this might cause. also he never noted this down in his notes, left our gate open. He was more of a sales person then a HVAC Tech.

good company!

I had just purchased a house and needed to have a new AC, furnace and water heater. They were able to evaluate and get the project done in a very timely manner.

Very responsive, pleasant, personable service personnel.

They had a large team that came in and took care of business. They were all very professional and polite and did an excellent job. They left the job site very clean!

Great team of guys installed professionally, cleanly and quickly. I highly recommend them

Had no idea I needed a new furnace but much relieved it was all in place just before the cold snap.

Our new furnace is wonderful. It is so quiet. The representatives from Affordable h\&c were so knowledgeable and professional. I now have no worries that my home will remain comfortable for years to come.

Great to work with Noah and the team.

The only issue I have ever had with affordable service and plumbing is the scheduling. We would schedule a time but the crew would show at a different time, and another day a technician showed up to finish something that I was never told about. The service they do is excellent and outside of scheduling I would definitely recommend them. The Carrier heater that was installed is fabulous

great team, did a good job of installation and explanation

best price best service with friendly installaers and great sales person Noah.