Air Conditioner Repair & Service
By Anderson Air LLC
Anderson Air LLC is your trusted local expert for air conditioner repair and service near Wilmington, NC, We specialize in keeping your home comfortable with fast, reliable AC solutions. Our skilled technicians are trained to handle all makes and models, ensuring your AC runs efficiently year-round.
What Does The Process Look Like?

Book an Appointment
To start the process, book an appointment for air conditioner repair and service with us by scheduling online or giving us a call.

Evaluation & Estimate
During your appointment, a certified technician will thoroughly evaluate your air conditioner to diagnose any issues. After the inspection, they will provide a detailer estimate outlining the necessary repairs and costs before proceeding with any work.

Perform Service or Repair
Necessary repairs or service are performed to restore your air conditioner’s efficiency and performance. A certified technician will use professional tools and high-quality parts to ensure reliable operation and long-lasting results.
Other Services We Provide

Furnace Repair & Service
We provide professional furnace repair and service to keep your heating system operating at peak performance. Our certified technicians can identify problems, perform necessary repairs, and fine-tune your system to keep you comfortable all year long.

HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.

HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Wilmington
Professional, punctual, clean
May 01, 2025
Anderson Air is a great company who has treated me fairly. They are competitive and punctual. When they leave, there's little sign of their presence.
William
Expertise (5)
Solve Problems (5)
Service (5)
Anderson Air
April 12, 2025
Great company .installers where great.
Jim
Expertise (5)
Solve Problems (5)
Service (5)
Great Install, unit too loud
April 02, 2025
The dealer was very efficient and the install went smoothly. I am very upset with the actual sound output of the unit. Although it meets the spec 70db is very loud and troubling to my nieghbors.
Kerry
Expertise (5)
Solve Problems (5)
Service (4)
Excellent installation and service!
April 02, 2025
Very easy process to purchase and install. They followed through on obtaining the state-level rebates that can only be applied for by the installer. System works great! I really like the internet enabled thermostat
Stephen
Expertise (5)
Solve Problems (5)
Service (5)
Anderson Air
March 23, 2025
Excellent service for years
Susan
Expertise (5)
Solve Problems (5)
Service (5)
Best HVAC Company According to Property Manager
November 20, 2024
Anderson Air is by far the best HVAC company this property manager has ever had the pleasure of doing business with!
Morris
Expertise (5)
Service (5)
Solve Problems (5)
New system
October 08, 2024
Excellent service
Tiffany
Expertise (4)
Service (4)
Solve Problems (4)
Unit installed is too small for home
July 17, 2024
The new unit does not cool the house. If thermostat is set at 72, by 1pm on a hot day the house is 78 or higher with unit running 24/7
Bill
Expertise (3)
Service (1)
Solve Problems (2)
Great company
April 15, 2024
Great prompt service. Highly recommend
Jeff
Expertise (5)
Service (5)
Solve Problems (5)
Bout time for a new one!
April 11, 2024
Fantastic experience. Technicians were polite, on time and thorough. The sales man was great and to the point. He came in without the used car salesman attitude unlike my other quotes. He listened to what I was saying and didn't continually try to upsell me and of course the name Carrier sales it's self. Our old Goodman system was 30 years old and immediately you could tell the air quality difference immediately. Thanks for such a great experience!
Lindel
Expertise (5)
Service (5)
Solve Problems (5)
New A/C
April 09, 2024
Very good service team
Alex
Expertise (5)
Service (5)
Solve Problems (5)
So glad we met Anderson Air
March 27, 2024
We are very happy we met Anderson Air! They were very professional and did a great job!
Lori
Expertise (5)
Service (5)
Solve Problems (5)
install
March 27, 2024
great job
Wilson
Expertise (5)
Service (5)
Solve Problems (5)
Customer
March 25, 2024
Excellent staff from proposal to installation.
Bill
Expertise (5)
Service (5)
Solve Problems (5)
From getting estimates to installation the best experience.
March 15, 2024
Knowledgeable and efficient friendly and professional from getting my estimate and installation. The project was completed without a hitch. Thank you
Kidane
Expertise (5)
Service (5)
Solve Problems (5)
Professional
February 23, 2024
Prompt and very easy to communicate with. Service techs were great.
Frankie
Expertise (5)
Service (5)
Solve Problems (5)
First Class Experience
January 22, 2024
I've used Anderson Air for my previous A/C unit service plan. They have always provided excellent service. When it came time to purchase a new A/C unit after 17 years they worked with me in the purchase and installation process. Their techs were knowledgeable and friendly. I highly recommend Anderson Air.
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Competitive pricing, reliable, impeccably clean results
December 01, 2023
I highly recommend Anderson Air. From proposal to finished installation, a real pleasure to deal with. Because the technicians had to work in a very tight space, they had to cut down some bushes. They could have easily cut twice as many bushes to make the installation easier. But instead they minimized the amount removed, and the change is barely noticeable. When the Carrier gas pack was turned on, the difference was very noticeable from the gas pack it replaced. Almost a month later, I'm still amazed by the efficiency of the Carrier gas pack.
Edward
Expertise (5)
Service (5)
Solve Problems (5)
Good experience!
October 17, 2023
Installation went well everything was explained in detail.
Erin
Expertise (5)
Replace HVAC
September 05, 2023
Prompt, courteous, efficient, and professional throughout the installation.
Mark
Expertise (5)
Service (5)
Solve Problems (5)
New Home Construction
August 11, 2023
I did not interact with the installer as this was a new construction build. I can attest that the system works good and my home inspector stated that this was a rare occurrence where he couldn't find a single fault in the installation of a new AC system.
Larry
Excellent
August 09, 2023
Always the best quality and service.
Chris
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
May 27, 2023
Anderson Air was prompt, professional and most competitive price for new HVAC system! I highly recommend them. Great to work with!
Maria
Expertise (5)
Service (5)
Solve Problems (5)
Awesomes
May 25, 2023
Experience was great from start to finish
Priscilla
Expertise (5)
Service (5)
Solve Problems (5)
Quick and Efficient
May 23, 2023
This company needs more than 5 stars
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Very good experience
May 23, 2023
Anderson Air was very responsive and considerate in everything they did
Steve
Expertise (5)
Service (5)
Solve Problems (5)
BEST HVAC COMPANY
May 19, 2023
I highly recommend Anderson Air. They are licensed, pleasant to deal with, outstanding and efficient. They use best quality products, provide professional, knowledgeable and experienced service at an unbeatable rate. I will only use them for all my HVAC needs and recommend others as well. Extremely satisfied...Anderson Air went above and beyond and far exceeded my expectations.
Tony
Expertise (5)
Service (5)
Solve Problems (5)
Experts
April 05, 2023
Troubleshooting quick and accurate. System replacement in a timely and fully professional manner.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Great Service and Friendly Staff!
March 31, 2023
Quick service, professional and accommodating!
Danielle
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Service!
March 31, 2023
Wonderful company!
Charles
Expertise (5)
Service (5)
Solve Problems (5)
Great price for a top of the line system
February 24, 2023
Most reasonable price for a fantastic system. I knew what I wanted with the (old) SEER and HSPF numbers. Some of the local salespeople were simply outrageous. Anderson can in with a very nice price for the highest SEER and HSPF...and Carrier has a nice 10 year parts warranty.
Terry
Expertise (5)
Service (5)
Solve Problems (5)
Professional & Knowledgeable
December 15, 2022
It was wonderful to work with Anderson Air and their installation team on my new HVAC system. They were timely, extremely professional and took the time to make sure any questions I had were answered.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding in the Field
December 15, 2022
Responsive and thorough in all their efforts.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Professional efficiency
November 02, 2022
Great service, quick response, efficient and friendly technicians coupled with excellent pricing makes Anderson the only HVAC company I would recommend!
Kathy
Expertise (5)
Service (5)
Solve Problems (5)
Trust
October 06, 2022
Honest friendly fair will always use and will refer to anyone
Pat
Expertise (5)
Service (5)
Solve Problems (5)
Professional and courteous.
September 23, 2022
The contractor was professional and courteous, and prompt with service and installation.
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Great Company
August 31, 2022
Anderson Air is always easy to reach and very quick to address and/or fix any issues.
Chandler
Expertise (5)
Service (5)
Solve Problems (5)
Satisfied and happy
July 29, 2022
Great installers,salesman, delivery guy. Great price. Will do business with them again
Phillip
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Install of New Carrier Heat Pump
July 05, 2022
I'm very pleased with the installation team. Nick, the team leader, was fantastic. The sales team worked to acquire the model I wanted, overcoming supply chain obstacles. I'm very pleased with them.
Larry
Expertise (5)
Service (5)
Solve Problems (5)
air conditioner replacement
June 16, 2022
professional and friendly service
James
Expertise (1)
Save our Sanity
June 08, 2022
Found our AC died. Found us a new one. Took a hot week but we are cool now!
Edward
Expertise (5)
Service (5)
Solve Problems (5)
Fantastic service
June 08, 2022
My installers Kevin and Hector were true professionals. I was delighted with Anderson Air's sales and installation team. I will an Anderson Air customer for a long time to come.
Ben
Expertise (5)
Service (5)
Solve Problems (5)
New Install
May 09, 2022
Great service and very professional.
Jeff
Expertise (5)
Service (5)
Solve Problems (5)
Anderson Air is the best....
March 18, 2022
Our son recommended Anderson Air, I am so glad because they went above and beyond to ensure we were happy with the install of our new HVAC system. Excellent customer service. Thank you!!
Sherry
Expertise (5)
Service (5)
Solve Problems (5)
Efficient
February 08, 2022
Very professional, clean and a pleasure to work with
Logan
Expertise (5)
Service (5)
Solve Problems (5)
Definitely use Anderson Air!
January 04, 2022
Fast installation and great customer service!
Chris
Expertise (5)
Service (5)
Solve Problems (5)
Unit Installation
December 10, 2021
Great job
Carla
Expertise (5)
Service (5)
Solve Problems (5)
Super
September 24, 2021
Excellent. Cannot say enough about workmanship and professionalism.
Peter
Expertise (5)
Service (5)
Solve Problems (5)
As previously reported, I am highly please with...the equipment, (compressor and other equipment) and the technicians were outstanding!
September 09, 2021
Very pleased so far. Dealer was here with equipment and technicians on scheduled date and time. Technicians were hard working, knowledgeable, courteous and informative. Got the job done in one day and the new compressor and other equipment working just great!!!!
David
Expertise (5)
Service (5)
Solve Problems (5)
Anderson provided a fabulous experience when I bought a new package Carrier system!!
August 13, 2021
Everyone that I came in contact with at Anderson was very professional, knowledgeable, and provided excellent service! They are a Blue Ribbon Company! I would recommend them to all my family and friends.
Ann
Expertise (5)
Service (5)
Solve Problems (5)
You guys crushed it!
July 16, 2021
Quick install and very reasonably priced. Seriously, these guys knocked out the job in one day with 0 hassle. Workers were extremely knowledgeable and worked with me on a very specific type of shiplap ceiling. Would absolutely recommend.
Chris
Expertise (5)
Service (5)
Solve Problems (5)
New Home Install
June 24, 2021
New home owner so far so good. Wasn't here for install so never met the company installer.
James
Friendly and Professional
April 01, 2021
Fast and affordable.
April
Expertise (5)
Service (5)
Solve Problems (5)
Excellence Across the Board
March 25, 2021
Anderson Air was able to complete a full system swap in one day, and made sure the site was clean once done. They were even able to get us a higher efficiency unit, a bit of a challenge with some equipment being out of stock. We had a software glitch with the system, and they had a tech out same day. The install crew was careful when on site, polite, and show strong competency across the board. Excellent company to work with that cares about making a good name for itself through fair/transparent pricing and customer focused sales in a town where other companies are profit oriented. Definitely the company to choose for any size install/replacement, with the ability to trust in service beyond writing a check. Special thanks to Dave and Justin for working with us on the details!
Gretchen
Expertise (5)
Service (5)
Solve Problems (5)
Great service
March 23, 2021
Anderson showed up on time and gave great service at an affordable price
Cody
Expertise (5)
Service (5)
Solve Problems (5)
Out with the old, in with the new.
January 21, 2021
Professional outfit that covered all the bases.
Steve
Expertise (5)
Service (5)
Solve Problems (5)
Prompt response, Professional
January 05, 2021
Anderson seems interested in accommodating us as a new customer.
David
Expertise (5)
Service (5)
Solve Problems (5)
Great Service!
November 11, 2020
Appreciated their professionalism and great service!
Barbara
Expertise (5)
Service (5)
Solve Problems (5)
Estimate and Installation
October 24, 2020
They gave a a very reasonable estimate to install the Carrier Replacement HVAC. They were on time, efficient and cleaned up all the areas in my house where they walked and worked. The servicemen were helpful and thoughtful. Thank you for your good work and for making this installation a pleasant experience.
Billy
Expertise (5)
Service (5)
Solve Problems (5)
They are FABULOUS.
October 03, 2020
Great care for the homeowner. Have given their Business Cards to everyone I know.
Susan
Expertise (5)
Service (5)
Solve Problems (5)
Fisher Family Review
October 03, 2020
Very professional and very competent
Luke
Expertise (5)
Service (5)
Solve Problems (5)
Anderson Air in NC was AMAZING
August 18, 2020
We have used them in the past for Service on our old unit. When it was time to replace it there was no one else we considered. They were wonderful to deal with, on time, professional and we are enjoying the cool air!
Joanna
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
August 13, 2020
Great experience
SCOTT
Expertise (5)
Service (5)
Solve Problems (5)
Easy Breezy
August 07, 2020
They were professional and courteous and did a wonderful job!! Highly Highly recommend!
Joan
Expertise (5)
Service (5)
Solve Problems (5)
Excellent HVAC Contractor
July 06, 2020
Estimate for replacing my heat pump system with an all new 2\-stage, 16 SEER Carrier Heat Pump split system was prompt, detailed, and competitive. Installation was scheduled quickly and completed efficiently.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
I would recommend this dealer
June 30, 2020
Professional, knowledgeable
Louis
Expertise (5)
Service (5)
Solve Problems (5)
Review of Anderson Air
June 26, 2020
Anderson Air provides quality service \& excellent expertise with every job we have them do. I give them two thumbs way, way, up!
Scott
Expertise (5)
Service (5)
Solve Problems (5)
Excellent and fast
June 08, 2020
I was really nervous about such a big and important purchase. Then everything worked out great.
Susan
Expertise (5)
Service (5)
Solve Problems (5)
New Install
April 28, 2020
Excellent experience with the new installation, very professional and knowledgeable staff. I would highly recommend Anderson Air for any of your HVAC needs.
Tommy
Expertise (5)
Service (5)
Solve Problems (5)
My tenant was warm in no time.
March 06, 2020
My tenant complained of no heat on Friday and Monday afternoon was warm again. Previous unit was 16 years old and on it's last leg. Anderson came out same day as I called them, diagnosed the problem and got us on the schedule first thins Monday morning for a change out. Anderson takes care of all our rental properties (and our personal home) and we always get the same quick service, at reasonable prices and from friendly/professional technicians. Would definitely recommend Anderson Air!
Celeste
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
March 05, 2020
Anderson installed my new heat pump in a very timely manner. It was a difficult installation due to the location of the blower, and they made it happen.
Michael
Expertise (5)
Service (5)
Solve Problems (5)
Efficient and Curteous
January 25, 2020
The guys from Anderson Air are great. Our system is finally working as intended.
Andrew
Expertise (5)
Service (5)
Solve Problems (5)
old furnace replaced with heat pump and gas backup
January 23, 2020
Tricky replacement in 117 year old house. Thought through the exercise in advance, had all parts to convert thus were able to complete in one day.
Tim
Solve Problems (5)
Best company in wilmington
December 08, 2019
This company is so over the top helpful and experienced. I would recommend to everybody. A++++++
Anna
Expertise (5)
Service (5)
Solve Problems (5)
Great
November 15, 2019
Great company with awesome employees!
David
Expertise (5)
Service (5)
Solve Problems (5)
Great customer service
November 08, 2019
Anderson air completed my job with customer service in mind. They listened to my concerns and went above their duty to fulfill all of them. Anderson air will be replacing my second system when it dies.
Dave
Expertise (5)
Service (5)
Solve Problems (5)
Great Company
October 05, 2019
There was an early problem with the unit, but Anderson Air took action immediately and resolved it.
John
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding
October 03, 2019
Very quick response. Highly skilled. Went above and beyond to help.
Peter
Expertise (5)
Service (5)
Solve Problems (5)
Great Company
October 01, 2019
Great company to work with. We have had some equipment issues that were not Anderson Air caused, but they resolved them quickly.
John
Expertise (5)
Service (5)
Solve Problems (3)
Excellent
August 27, 2019
Awesome Knock it out and left clean
mICHAEL
Expertise (5)
Service (5)
Solve Problems (5)
Determined and professional
August 26, 2019
Anderson came out half a dozen times to service our HVAC system but it just wouldn't cool. Rather than give up, they ultimately replaced the system via our home warranty with very little cost to us. The new system cools like a champion (or Carrier for that matter) and we're very pleased with the outcome.
David
Expertise (4)
Service (5)
Solve Problems (4)
Great service
August 06, 2019
Excellent
Robert
Expertise (5)
Service (5)
Solve Problems (5)
Great service, install and service!!!
July 03, 2019
Super responsive and they do a great job. We've used Andersen Air for New Construction as well as replacing old units. Great job guys...excellent service!!!
John
Expertise (5)
Service (5)
Solve Problems (5)
Good Experience with Anderson
May 28, 2019
Technicians were professional and knowledgeable.
Rachelle
Expertise (5)
Service (4)
Solve Problems (5)
a ok
March 19, 2019
did fine
Bob
Expertise (4)
Service (4)
Solve Problems (4)
Best experience
January 23, 2019
Fantastic service. These guys were great. Got the job done in a very professional and friendly manner.
TESS
Expertise (5)
Service (5)
Solve Problems (5)
Awesome
January 21, 2019
Awesome
Keith
Expertise (5)
Service (5)
Solve Problems (5)
new unit
November 17, 2018
very good technician installed new unit. showed how to work new thermostat and answered all questions. very pleased with the whole experience
Soward
Expertise (5)
Service (5)
Solve Problems (5)
new a/c
November 16, 2018
fantastic installation of a new unit \- professional \- prompt \- thorough \- could not be more pleased
JIMBO
Expertise (5)
Service (5)
Solve Problems (5)
Justin Anderson
September 30, 2018
Awesome guy, very professional and timely service. Installed new units for us.
Matthew
Expertise (5)
Service (5)
Solve Problems (5)
Very Professional
September 11, 2018
All of the people at Anderson Air were very professional and friendly. They responded quickly to solve my problems.
Virginia
Expertise (5)
Service (5)
Solve Problems (5)
DWR
September 05, 2018
I needed a new unit installed at my house. The technicians arrived and the installation went smoothly .I do not think anyone could ask for a more professional team. they installed a new thermostat and was very proficient and courteous. Also received a great unit at a price installed that no other company could or wanted to beat.
DON
Expertise (5)
Service (5)
Solve Problems (5)
Excellent in all aspects of unit replacement, maintenance,and repairs. I have been involved in all three.
August 24, 2018
Great dealer and organization. I recommend this dealer to anyone needing any type of HVAC work.
MORRIS
Expertise (5)
Service (5)
Solve Problems (5)
Great experience
August 13, 2018
Their crane broke while they were trying to install the unit and yet they still managed to get everything done in a timely fashion. Good people and good product installed well .
Dr..
Expertise (5)
Service (5)
Solve Problems (5)
Parker
August 09, 2018
Great company, efficient and great customer service.
KENYA
Expertise (5)
Service (5)
Solve Problems (5)
Anderson air
August 09, 2018
Justin does a good job
SAMI
Expertise (4)
Service (4)
Solve Problems (4)
Replace heating and cooling system
July 29, 2018
Very efficient and left the home clean.
Tricia
Expertise (5)
Service (5)
Solve Problems (5)
Larnerd Install
July 09, 2018
Excellent service, quality and price; however this was a new equipment purchase not a replacement of my existing equipment as noted on the registration form.
Ray
Expertise (5)
Service (5)
Solve Problems (5)
New install
July 05, 2018
We couldn't be happier with Anderson Air, they were quick in responses and kept us informed along the way. The first tech we had come out didn't try to sell us on anything and gave what we felt like was an honest assessment. From beginning to end it was a great experience working with Anderson Air and we would recommend them to anyone.
Tom
Expertise (5)
Service (5)
Solve Problems (5)
Anderson Air
June 07, 2018
Very easy to workwith.
Beverly
Expertise (5)
Service (5)
Solve Problems (5)
So Professional and Friendly
May 31, 2018
So glad that a work colleague recommended Anderson Air. They were so professional and friendly, and provided an excellent price for their service.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Work, Timely Service
April 10, 2018
Thank you to the team from Anderson Air for being very friendly, helpful, and efficient.
Mike
Expertise (5)
Service (5)
Solve Problems (5)
5 ton rooftop package heat pump installation
April 09, 2018
Company replaced my commercial 5 ton rooftop package heat pump. Expert knowledge, top notch service, and overall amazing customer service. Would highly recommend!
Willard
Expertise (5)
Service (5)
Solve Problems (5)
Customer Service Pros
January 27, 2018
Brand new unit came with a pressure valve issue that installers found and were able to replace and solve problem. Kept me informed each step along the way\-\-in a way that a layman could understand.
Burt
Expertise (5)
Service (5)
Solve Problems (5)
Excellent Service
November 21, 2017
Replaced both the inside and outside units. Technicians arrived on time and worked quickly. Very professional!
Kim
Expertise (5)
Service (5)
Solve Problems (5)
Anderson Air, Justin exceeds customer satisfaction
September 11, 2017
Justin with Anderson Air very knowledgeable and professional. Justin was referred to me by a friend. He worked together with me to pick out a unit that would meet both my financial needs and what was needed for the house.
Patty
Expertise (5)
Service (5)
Solve Problems (5)
Major repairs Lennox replaced by Carrier
August 28, 2017
Dealer replaced a 6 year old, twice leaking, failing Lennox with a new Carrier. We currently have a number of Carriers that are more than 6 years old and have had relatively good service out of them. Dealer came in with a big crew and everyone appeared to go about their tasks efficiently, which made the installation go much faster than we thought possible. Having the right equipment also helped(lifting cart).
Jeffrey
Expertise (3)
Service (4)
Solve Problems (3)
So far so good
August 02, 2017
I found Anderson Air very knowledgeable and professional. They worked with us to figure out the right solution at the right price. The insulation team was fast and courteous. They switch out a 23 year old system in one day and got our AC back up and running that night. So far so good. The house feels good again and we would recommend Anderson Air to anyone that asked.
Kelly
Expertise (5)
Service (5)
Solve Problems (5)
Great
June 20, 2017
Great knowledgeable service with fair prices
Robin
Expertise (5)
Service (5)
Solve Problems (5)
Anderson Air, a company who strives and exceeds customer satisfaction
June 16, 2017
We are in our 70's and we were having problems with the thermostat. The numbers were too small. After installation, they came back out and changed the thermostat to one with larger numbers. They have exceeded our expectations.
Claire
Expertise (5)
Service (5)
Solve Problems (5)
Excellent job! Highly recommend this company!!!
April 02, 2017
New HVAC for upstairs.
Jeff
Expertise (5)
Service (5)
Solve Problems (5)