Heat Pump Repair & Service
By Sheren Plumbing & Heating
Sheren Plumbing & Heating can help keep your home comfortable with professional heat pump repair and service near Traverse City, MI. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
What Does The Process Look Like?
Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.
Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.
Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
Other Services We Provide
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Traverse City
Verified PurchaseWonderful experience
June 26, 2025
Installed a new HVAC system. Smooth install, pleasant workmen.
DAVE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseNew "Attic" A/C
April 25, 2025
Two (2) thumbs up!
BILL
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseEasy to work with
April 02, 2025
Performed Work on time - zoned system worked well - very knowledgeable
DONN
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseDisorganized!
August 08, 2020
I did not receive a contract prior to service work because the model I wanted was not available and the one I have is, supposedly "better" and costs "just a little bit more... I can discount it a little"
Ryan
Expertise (3)
Service (1)
Solve Problems (3)
Verified PurchaseOutstanding, extremely responsive
August 07, 2020
fantastic
Charlie
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSketchy
July 29, 2020
I had no problems with their know how or their service. The problem is that they sold me one unit and installed a lesser unit without telling me. Normally I could deal with that, but they also want the same payment. It seems like they were trying to "pull a fast one." Now that I have confronted them about it, they claim that the lesser unit costs only $11 less. I know better than that...
Anthony
Expertise (4)
Service (4)
Solve Problems (2)
Verified PurchaseAC/Furnace replacement
July 18, 2020
The men who came had a few issues getting the old furnace out and had to do more to get the new unit in. They did a great job and left the entry room clean and neat.
Jeff
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseeffortless professional, friendly
June 14, 2020
Sheren did a great job from sales to install
Richard
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSuperb consultation and installation
March 23, 2020
Friendly, efficient, top quality service. In addition to installation of the new Carrier furnace, the Sheren team had to redo the duct and return air work under very challenging conditions due to the limited attic space.
JAMES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAir Conditioning installation
August 19, 2019
The Sheren installation team of John and Todd were excellent. Both were extremely professional and experienced. They were very helpful in explaining how the system works and completed the job in the specified time. I would highly recommend Sheren for an air conditioning installation.
Brent
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional,Courteous Crew and Good Follow Up
June 05, 2019
They're the "go to" guys for everything HVAC
brian
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSeemed Fine
June 03, 2019
New install so can"t comment on everything yet
William
Expertise (5)
Verified PurchaseEfficient and Friendly
April 23, 2019
Efficient and friendly
Megan
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWarm proposal, warm installation and followup, warm home!
February 18, 2019
Don Kastenschmidt responded the same day to our request for a furnace replacement. We were impressed by his analysis and rationale for his recommendation of product. His estimate was $500 lower than our other bid, and installation was a week sooner. The installers arrived on time, were courteous, thoughtful, and efficient, leaving the area clean and providing a very refined installation \- fit and finish as well as function. We could not be happier, and give Sheren our highest recommendation!
John
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSheren Plumbing & Heating
October 05, 2018
The Sheren salesman and installers were polite, accommodating and a pleasure to do business with. I would recommend them to others and would hire them in the future.
michell
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseRound Lake
September 13, 2018
Good job
Rick
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseQuality service and products
September 12, 2018
Professional, knowledgeable and fast service\- very satisfied customer!
Sarah
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase2 days and done right!
August 31, 2018
At one point we had 3 men on site dealing with electrical, furnace install and A/C install. Our 34 year old furnace is gone along with all the window A/C units.
David
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew furnace with central A/C
August 22, 2018
This was a replacement of a furnace that was originally put in my home by Sheren Plumbing and Heating 34 years ago. They were prompt and got the job done when they said they would also cleaned it all up when finished
theresa
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseyes
August 10, 2018
Great timely
Greg
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseair conditioner
June 11, 2018
excellent service
Dave
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFurnace Replacement
January 08, 2018
The Sheren Heating folks did a great job replacing my furnace. I would recommend using them in the future.
Frank
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent work by Sheren!
November 01, 2017
I'm grateful for the high\-quality service from the Sheren crew, from beginning product selection to completion of installation. They responded kindly and knowledgeably to all of my questions and were able to schedule promptly upon request. Top\-notch, I highly recommend this company.
Meggen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAC and Furnace replacement
August 14, 2017
Excellent experience from estimate to installation staff. Friendly and courteous.
Kevin
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseSharen Heating AC Installation
July 19, 2017
We were very happy with our installation service team. The gentlemen were great workers and very personable. They were very respective of our house and our time\-I would use Sheren again.
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseCarrier HE Furnace/Sheren Plumbing and Heating
March 28, 2017
Fast, friendly service and installation. New HE furnace is saving me money and makes my home comfortable. Sheren also installed a Wi\-Fi thermostat and 2 water heaters, and serviced my old furnace. Highly recommend SPH!
erik
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePrompt, helpful service
January 05, 2017
Prompt and helpful emergency service Quality repair, in timely fashion. Thank you...
Glenn
Expertise (5)
Service (5)
Solve Problems (5)