Heat Pump Repair & Service
By Kapala Heating & A/C
Kapala Heating & A/C can help keep your home comfortable with professional heat pump repair and service near Lapeer, MI. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
What Does The Process Look Like?
Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.
Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.
Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
About Kapala Heating & A/C
Years in Business
48
Other Services We Provide
Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Lapeer
Verified PurchaseStressful
May 03, 2025
Kapala really had no idea how to install for a mobile home. I had many visits and a different air-conditioning unit brought it took a couple months to get things right. I have no problem with my new furnace or air conditioner. It was just the install that was painful lol.
Wendy
Expertise (1)
Solve Problems (1)
Service (5)
Verified PurchaseGreat company, disappointing product
April 30, 2025
My only dissatisfaction is the horrible loudness of the furnace and air conditioner. It’s about 10 ft away from my tv, and I constantly have to adjust volume to hear. The air conditioner is far louder than the heat, even louder than my previous system. I expressed my dissatisfaction with the noise and the tech said there was nothing he could do do. In fact, it’s so loud that my 8 and 9 yr old grandkids are afraid of it and ask me to shut it off when they visit! It sounds like a jet plane taking off! To be honest, I hate it. The tech says it’s because I live in a manufactured home; but really, the noise level is ridiculous.
Sheril
Expertise (5)
Solve Problems (1)
Service (5)
Verified PurchaseJust Amazing
February 19, 2025
Great group of people. Professional and Courteous
Eric
Expertise (5)
Solve Problems (5)
Service (5)
Verified Purchase.
February 29, 2024
.
Allen
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAlways prompt and courteous!
February 23, 2024
Love our Carrier Furnace and Kapala Heating and Cooling!!
Craig
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew HVAC System Purchase, Install, & Startup
December 19, 2023
Outstanding HVAC system purchase experience! From initial contact and quote by Tony to installation by Techs Mike and Aaron, I've been completely satisfied. Tony, Mike, and Aaron were the consummate professionals and I can highly recommend this team and Kapala .
Gary
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLove our new Carrier Furnace, Air Conditioner, and Humidifier
November 28, 2023
They determined our prior furnace was not sized properly and made the necessary adjustments. Replaced the garden hose from our humidifier with a professional PVC pipe installation.
Jim
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchasePainless to deal with
November 28, 2023
Excellent to deal with
Steven
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWonderful A/C Installation
October 16, 2023
The crew from Kapala Heating \& A/C did a great job installing our new central air. They worked quickly and efficiently and were done much sooner than expected. Very friendly and willing to answer questions. Highly recommend.
William
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional
August 11, 2023
Outstanding
Ed
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseWould refer to family and friends
June 15, 2023
Installation team was on time, professional and knowledgeable.
Bobbi
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGratitude for Kapala Heating and A/C
May 20, 2022
Appreciated the explanation of what i needed without over selling, the speed of the process; from point of sale to the install, attention to detail from the installers and the great help from the office. Carrier is a well known brand that i am putting my trust in for years to come.
CHRIS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew heat pump installation
April 14, 2022
Great to work with. Very clean and professional staff
DENNIS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKapala
March 07, 2022
no comment
RICK
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseAMAZING!!!
February 15, 2022
Amazing people, great service!
ASHLYNN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseEveryone did a great job.
February 10, 2022
From my initial estimate to the finished product I was more than satisfied with the whole team.
TROY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Job
November 30, 2021
Happy and warm
DEBBIE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseGreat Installation
November 14, 2021
The entire process, even with a couple hiccups, was great.. installer Anthony, was very detail oriented..
JAMES
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent and efficient
July 06, 2021
Service was excellent from Anthony(?) but communication with office not so much\-date changes for installation
DAWN
Expertise (5)
Service (5)
Solve Problems (4)
Verified PurchaseGreat Service!
May 17, 2021
Quiet works well.
AMBER
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseLast Carrier furnace was still working at 30 years old, so we bought anothet Carrier.
April 20, 2021
Excellent service. Quiet and efficient new furnace is superior.
KEN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseBest dealer in the Lapeer area!
February 13, 2021
Thank you, Tom Kapala, for getting this installed on the coldest day of the year!
DAVID
Verified PurchaseBest experience ever
January 27, 2021
The technicians were thorough and did a get job of cleaning up and were very courteous Would recommend this company .
NANCY
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseNew furnace install in January
January 20, 2021
Kapala employees removed our old fuel oil furnace and installed a new propane furnace in January with no loss of heat. They had to coordinate with our propane supplier too because we didn't have propane at our place. They did a good job and cleaned up well. System is working great.
FRANK
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchase5 Star Company For Sure
December 15, 2020
Highly professional and knowledgeable salesman, office staff and installation personnel.
DIANE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKapala Installation
October 29, 2020
Done as expected
BAYARD
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKaren
October 28, 2020
Installers were very efficient and polite.
KAREN
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchaseexcellent
October 19, 2020
great dealer and installers !
DENNIS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseReliable
October 12, 2020
Kapala is my first call for service and equipment for the last 35 years
BAYARD
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent!
October 05, 2020
Response to my needs.
DON
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseKnowledgeable and very thorough
October 04, 2020
They went right to work......they were courteous and cleaned up after themselves
GEORGE
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent company
October 02, 2020
Very professional and timely.
CHERYL
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent service!
July 22, 2020
From start to finish, everyone that we had to talk to have been wonderful!
JOHN
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseProfessional & Did a Quality Job
July 21, 2020
The Salesman \& Installation Technicians are the best \& they know HVAC. Everything looks \& works great, I would definitely recommend Kapala.
THOMAS
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseExcellent Job!
July 15, 2020
Our air conditioner went down in this terrible heat.....my install guys did a great job!!! Cleaned up after themselves...!! And best of all we have our air conditioner up and working ...!!!!!!
CHUCK
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseFast and efficient.
June 08, 2020
They went out of their way to rearrange the system to give easier access to the air filter. Friendly techs, that got the job done quickly.
JEFF
Expertise (5)
Service (5)
Solve Problems (5)
Verified PurchaseERV Installation-Great Experience
June 04, 2020
Great people and very informative.
THOMAS
Expertise (5)
Service (5)
Solve Problems (5)
Verified Purchasemy new furnace
October 13, 2018
they did great job looks good.
Richard
Expertise (5)