HVAC Maintenance

Doty kept my old furnace running through last winter so I could wait to replace it. From the office staff, repair staff and installation they have been courteous, helpful and professional. I wouldn't think of calling anyone else.

Gave an excellent recommendation for my furnace replacement and the new thermostats.

Very good job.

From sales to installation, excellent service, timely work.

Excellent customer service. We've been customers of Doty Mechanical since they installed our Carrier furnace over ten years ago. They've never let us down, Doty Mechanical just installed a replacement air conditioner (July 2023) and we are totally pleased with the installation. The sales person and service technicians were friendly, but very professional.

Dealer was expedient and through with removal and installation of our complete HVAC system. It operates so quiet and expect to see a reduce operating cost from the new system.

Installed new Infinity Furnace and AC. Expertise and attention to details installation.

Our sales rep, Bill Reed, was phenomenal. All inquiries were answered quickly and thoroughly, and we feel he went above and beyond to provide excellent customer service. The installation team was also fantastic. Definitely recommending Doty to friends and family for their HVAC needs.

Excellent company.

Knew what they were doing and were quick and efficient.

Perfect Job

Two words: The. Best. Doty is the best. I trust them, they are honest, they explain everything and are just an overall fantastic company.

All good installation

Excellent.

From original purchase to completion of installation everything was first\-rate and very professional.

Great crew for installation, very careful with carpet and tracking in when needing to make trips in and out of the house. Thorough with details and follow up. One criticism: the Carrier Equipment certificate should be made out in the name of the person who contacted the dealer, the party that was present for the installation and paid for the product, not assumed that the husband is the one listed as certificate holder.

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The Employees of Doty are all very Knowledgeable and helpful.

Answered all questions. Gave sage advice on best route to go as far as which product purchase. Phone and in person interactions were pleasant.

thorough and kind technicians

Pete DeRose did a great job explaining difference in systems and Darren did an outstanding installation job.

The servicemen were efficient and worked diligently to complete the installation.

From start (selecting equipment) to finish ( installation) Doty Mechanical did an excellent job. Both the salesperson and the installers were knowledgeable and polite.

Fast and efficient

Great service from both Mr. DeRose and the gentleman who installed our new air conditioner. Would highly recommend them!

As a retired HVAC contractor, I highly recommend Doty Mech.

We came home from vacation to a leaking water heater. Doty mechanical not only came out quickly, gave us an estimate, and installed the new one in a weeks time. Thankyou

Professional,knowledgeable and efficient

Doty is knowledgeable and professional. They did a great job of explaining why my old AC needed to be replaced and why the option they were suggesting was the best choice. Very clean installation and all around professional job.

Easy laid back experience. I trust Doty to give me great service and advice.

Technician was on time and easy to work with. Always have a good experience with the staff at Doty

Always on time, cordial and clean. Great work!

Excellent experience from scheduling to maintenance work!

We needed a new furnace and A/C unit so I did some research and heard, and read, good things about the Doty company. Their sales rep.Pete came out and I was immediately pleased. He is honest, knowledgeable and straight forward. He also kept me informed of the status of the installation schedule. Darren and Brennen did the install and they were easy to have around. The were respectful of our home and yard and worked hard both days. We knew the installation was going to take two days during a hot week so we planned on not having our A/C available for one night. Darren let us know right away that they would have our A/C up and running by the end of the first day even if they were using temporary duct work. As it turns out they we had A/C by mid afternoon the first day and the duct work was complete. Our venting requirements were challenging, not because of Doty but because of our house construction. Darren kept me informed and we ended up with a nice system. I will definitely use Doty again and Pete, Darren and Brennen are welcome here any time!

Due to the age of our existing furnace (22 years) and a cracked heat exchanger, we purchased a new Carrier furnace with humidifier from Doty Mechanical in Lansing, MI. Installation was smooth and efficient and the installers were knowledgeable, professional, and friendly. As of this review, the furnace is working great. I will know more about the actual savings after this Winter. I will compare last year's bills to this year's.

Furnace, humidifier, and air conditioner.