Furnace Repair & Service
By OnCourse Heating, Cooling, Plumbing
OnCourse Heating, Cooling, Plumbing is your trusted local expert for furnace repair and service near Naperville, IL. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
What Does The Process Look Like?
Book an Appointment
To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.
Evaluation & Estimate
A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.
Perform Service or Repair
Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.
Other Services We Provide
AC Repair & Service
We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.
HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Naperville
Verified PurchaseNew Furnace
January 27, 2026
Michael and Drew did a fantastic job. Couldn't be happier.
GINA
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseHome New Furnace
January 21, 2026
Nicor Home Solutions/Pivotal referred us to Carrier products. So far, it has been a good experience.
CHARLOTTE
Expertise (5)
Solve Problems (4)
Service (5)
Verified Purchaseexcellent
December 17, 2025
excellent
JAMES
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseBeware!!
July 06, 2025
All systems not working after 2 weeks! Installers also damaged additional electrical systems.
ADAM
Expertise (1)
Solve Problems (1)
Service (1)
Verified PurchaseSeamless
April 12, 2025
Both candid and professional with explanations
JOHN
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseReview of product
April 11, 2025
Professionalism and pleasantness
JULIA
Expertise (4)
Solve Problems (4)
Service (4)
Verified PurchaseGreat Setvicr
April 05, 2025
I have used Pivotal Home Solutions for more than 20 years and have always been pleased with Thea services receive.
FAITH
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseVERY CUSTOMER FRIENDLY INSTALLERS.
April 04, 2025
REASONABLE PRICES
ANTHONY-LILLIE
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseEfficient and Complete
April 02, 2025
We determined our choice for Carrier based upon recommendation from our service person. We were pleased with the professionalism and efficiency of the installation.
EDWARD
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseGood service and Knowledgable
March 05, 2025
Very good service and knowledge.
RUSSELL
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseHighly recommended
December 17, 2024
Outstanding service!
KEVIN
Expertise (5)
Solve Problems (5)
Service (5)
Verified PurchaseNot Representative of Carrier Brand and Values
October 25, 2022
Extremely dissatisfied. Dealer credibility and dependability a material concern with four years remaining on parts and labor warranty with dealer. Called dealer August 8, 2022 for non\-functioning air conditioner. Second service visit on August 17, 2022 resulted in order of condenser circuit board. Numerous calls to dealer into September 2022 on status as well as inquiries on alternative options (suggested different part supplier, sub\-contracting work, new condenser…) and dealer response always was: waiting on part. Dealer never called regarding circuit board and focus shifted from air conditioner to heating as furnace stopped operating. Service visit on September 30, 2022 resulted in order of secondary heat exchanger. Technician stated exchanger should be readily available due to early period of heating season. Based on recent air conditioner experience, found several OEM exchangers online and called dealer on October 6, 2022. Dealer said exchanger was on order and process normally takes 7 to 10 days. I advised dealer that OEM part was available online and asked for part number to confirm availability; dealer would not provide. Called dealer on October 12, 2022 and was then told delivery of part would be 4 to 6 weeks. Requested contact information of dealer's legal counsel to discuss situation; dealer would not provide. Called an authorized Carrier dealer in my area and was informed that their distributor had over 200 units of required exchanger in stock. Unacceptable experience not representative of Carrier name and values.
GREGORY