Heat Pump Repair & Service

Very professional and hard working crew!!!

Excellent

Evan and Josh did and excellent job on new installation.......

Install was done efficiently and had pleasant workers involved

Buy Infinity. It’s worth it !

Wonderful experience

Great thorough install and very professional. Very good service and good pricing. Kept me up to date.

Installation went great! The McKinney crew that install the unit were very knowledgeable and professional, I highly recommend them.

I have used dealer many years. I would only use them and highly recommend them.

Awesome Experience! We highly recommend McKinney.

Excellent HVAC service dealer

McKinney Heating and Air is the only company I call when I have an issue.

The best of the best around the Hiawassee, Ga. area.

They do what they say and say up front what they are going to do! It was a VERY pleasant experience to work with this company!

They arrived a day early (with our permission) and got right to work removing our (not so old Lemon of an HVAC from another dealer). Everything went very smoothly and as anticipated.

We had the yearly Maintenance program and our old unit was losing Freon. We decided to get a new unit before it went out all together. It was 28 yrs old....about time!

Did what they said they would do.

They were very responsive and professional. We had new 4 ton Heat pump installed and the service and price overall was excellent. After the installation they took the time to explain what they installed, and best way to save money. They also spent the time to explain usage of the 2 wifi thermostats they installed.

Experienced installers. Very polite and professional.

We were very pleased with the level of service we received.

Super friendly and very professional from start to finish.

Company was professional, on time, and fast. Great to deal with.

Great service

Great service

On time, professional, cleaned work area. Great job

My old heat pump dies and I needed a whole new system. The estimator was thorough and easy to work with. The install was faster than I expected and the techs were nice \& professional. Overall good experience.

Work was done promptly, professionally, and as promised.

Dependable, honest and factual recommendations. Mr. Miller's respectful and friendly approach and his "factual" assessment and recommendations for our A/C systems needs have been so refreshing and welcomed. His staff is punctual, knowledgeable and competent. Every single Technician/Expert that has visited our house for maintenance or installation have been respectful, hardworking and have answered our "many" questions patiently, clearly and respectfully. I highly recommend McKinney as the BEST Heating and Air Service Provider in this area. (I dealt with a different provider before and it was a "major disaster", therefore, I speak from experience)

McKinney Heating and Air was extremely professional, easy to work with, showed up on time for their appointment and completed the job in a timely fashion. Would recommend to anyone seeking Heating and Air repair or new installation.

The technicians were professional, efficient,and prompt. They explained everything clearly and were personable as well. I would recommend them highly.

Some wiring problems with new system that required a couple extra trips but it was resolved.

McKinney heating and air replaced our 27 year old Trane unit that finally gave out. They were responsive, quick to install the new system, and fair priced. It works great!

Excellent company. I've used them for service for the central unit and new install for mini split

Excellent from planning thru installation

The installation went smoothly and professionally.

As advertised, they did what they said they would do when they said they would do it at the quoted price.

Starting with Ryan in the sales department, office staff, and installation team, everyone knew how important their jobs were. The installers even cleaned up the area! I highly recommend them

They were great to deal with, the men installing the unit took the time to explain everything to me so I could make some logistical decisions on placement of the unit.

Our 22 year old AC died on the weekend before July 4th \-\- I called several companies in our area on Sunday \- McKinney called me back first thing Monday morning and were at my home before noon. Side note \- none of the other companies ever got back to me. The tech worked on our system for over 3 hours trying to get us up and running but it was beyond repair. We promptly received quotes for a new system, scheduled the install and they were there on\-time as scheduled and installed our new system with no issues. The techs are professional, polite, and personable. We were very pleased with their service and McKinney will be our HVAC company for life!

Quality service

Ryan was very knowledgeable about the systems they offered and answered my many questions. He was also honest. The team did a great job installing the system and so far is performing very well.

Timely service

When I decided it was time to get a new heat pump instead of repair the old one, if parts were even available, Rhyan promptly provided a quote for a replacement unit, answered numerous questions I had about the different models he had prepared quotes for and regarding advantages of the 2 stage vs the 1 stage units. I went with the 2 stage which he promptly ordered and installed. Three workers arrived as scheduled and worked efficiently togther to remove the old unit and install the new unit. They laid down cardboard and dropcloths to protect the floors and thoroughly cleaned up before leaving. They are company you should consider for your HVAC service, repairs and replacements.

Arrive on time. Installed equipment carefully and maintained area in a clean condition. Provided answers to all questions and concerns. Technicians were polite and courteous.

Gary showed up on time. Looked carefully at our system and gave us a number of choices for HVAC replacement. Received written proposal within a couple of days. We made our decision and called him. He said two weeks for installation and it was. The installers were on time and 5 1/2 hrs later they were done. Everything was cleaned up. Very pleased with their professionalism and expertise. So far, the system is quiet and flawless

The installation of our equipment was the first interaction with McKinney Heating and Air. Based on the pre\-contract interaction with Rhyan Arrowood and the interaction with David and Scott that installed the equipment, I would recommend them to anyone wanting professional service, effective communications, and on\-time delivery on their scheduled date and installation time. After a day of the system cooling our home, so far the system has met our expectations. We are looking forward to seeing how it performs this summer compared to our old system. We can't even hear the outside system running. The house feels very comfortable compared to the previous system. The Ecobee Smart Thermostat with Alexa works beautifully, especially for my wife who is blind. She can adjust everything verbally via the thermostat. The extra sensor we put in the basement actually helps keep a good balance of temperature between the floors. We had the ultraviolet unit installed in the system to kill bacteria and any mold growth. Again, this review is only after one day and we are looking forward to what the system performance will be this summer.

Great Service

The crew that came out and did the install were great! Professional, respectful, efficient.

Instillation service was great! Everything went as planned. Ryan Arrowood who came for assessment \& assisted with estimates is very knowledgeable about the products \& was helpful.

Always punctual, courteous and helpful. Willing to help in any way 24/7. Previously used them for annual contract maintenance. When the system was no longer repairable we got together and discussed options. Then within a week it's done. Very pleased with the company, people and the system. Thank you Gary!

Excellent experience

Great experience with McKinney Heating and Air. Proposals were easy to understand. price was fair and scheduling was good. They met all their commitments and were easy to work with.

Knowledgeable and competent service.

Installation was done with courtesy and professionalism

Great workmanship.

Very happy with installation of new system.

Excellent job of replacing exits unit. The new Carrier unit is quieter than the old unit. They did the work fast and cleaned up the site. Thanks!

Very professional and accommodating. Went out of their way to help us.

We had to replace an old system in our three zone house. The new unit is very quiet and works amazingly well. The new unit is 16 seer and I actually can't wait to see the power bill to see the savings!

Excellent team that installed my new unit.

Worked together well, knew what they were doing and did a thorough job

Great installation, servicing and removal of old system. Crew also identified and resolved issues with current duct work that will ensure better efficiency of the system.

I recently had my old system replaced with a new HVAC system. The technicians were punctual, knowledgeable, and left all work areas clean. The techs were polite and friendly. They explained how the system functioned before leaving. I have used McKinney for service in the past and found them to be very reputable. They did not disappoint with the new system replacement. I definitely recommend them for any AC work.

The two service people were extremely professional. They installed our new heat pump and air handler in a timely manner. They were personable and courteous. They cleaned up after they were finished.

The technicians worked hard continuously from early morning for about 10 hours.

They showed up on time and worked professionally to install my new unit. They were neat and organized. They cleaned up everything.

Would highly recommend this company.

Two man Crew showed on time, went right to it. Full replacement, out side and in, in under 5 hours

Changing a single zone system to a 3 zone system is a complicated and labor intensive project. McKinney Heating and Air performed the task with professionalisn at every step and clearly explained the operation and technical aspects of the system in a manner easily comprehended. The new Carrier equipment installed is state of the art and a welcomed addition to my home and a great investment. I cannot overstate my happiness in selecting McKinney Heating and Air and Carrier equipment. It has been an ultrapositive experience throughout.

Replaced undersized hvac due to addition to the house. Service was excellent. Unit much quieter than previous model.

McKinney is helpful and knowledgeable. They answer the phone, call you back and keep appointments.

Great service! On time, courteous, efficient. Professional installation. Thank you to the entire McKinney crew.

Great folks to work with, from sales thru installation

We did our research and have had new units installed in other homes in the past but the experience from the appointment for the quote and our needs to fix our issues with heat in our loft and master bedroom to the crew that installed the product was the best ever. I am a Realtor and will recommend Gary to everyone ! In fact my son is going to use him in his new home purchase.

Salesman...very good Installers...very good So far I'm very pleased. The unit took a long time to get but it's quiet and works very well.

I've been using McKinney Heating and Air Conditioning for annual service. They are experts.

Had a few problems getting everything going but the guys stayed with it until it was fixed.

The team from McKinney arrived promptly, were very courteous and knowledgeable, and had our new HVAC system completed within seven hours. We are completely satisfied.

Handled a severe access (to the unit) problem with aplomb!

They did a terrific job. Completely satisfied.

McKinney A/C did a wonderful, professional job replacing our old equipment and installation of new equipment, all in one day. I would highly recommend them to anyone.

We highly recommend McKinney Heating \& AC. They showed up at the promised time and were able to complete the installation in one day. All the workers were polite and knowledgeable. We will definitely use them again if the need arises.

We will be a lifetime customer!

Great job! Very friendly

Competitive price \- prompt service \- very professional staff. We have used them to replace both our units \- couldn't be happier. Thank you, Gary

All of the folks that I spoke with at McKinney were professional, courteous, and kind. They did excellent work! The owner talked me through my options patiently; later, the installers worked all day to get everything done, along with cleanup and showing us how to use the new equipment. I'd highly recommend this company!

They truly care about their customers. They advise you of areas needing attention and let you decide the course of action. They are efficient in what they do and are just helpful.

Installers very knowledgeable.

Excellent workmanship.Very professional employees. Very good experience.

McKinney always shows up on time, the tech are knowledgeable and professional. The replacement system was installed promptly, reasonable cost.

Great job. Very professional

First class \- highly recommended

McKinney work crew was extremely professional and got our installation all done within a day. Workers wore mask around my family members and did a great job. I would recommend.

Excellent service and installation

Very happy installers were excellent

Love the split unit. Have 3 units now

The whole process, from initial consultation to installation was flawless. Mr. Miller provided excellent guidance and expertise in selecting the best solution for our unconventional HVAC situation. The install team was excellent. Worked long hours to do a superb installation. Everything works perfectly. We are most pleased with McKinney Heating and Air Conditioning and highly recommend them.

Great from top to bottom!

Professional, excellent, addressed all questions, prompt with installation and very neat with installation.

Very well pleased with the service.

Gary McKinney came in person to check dimensions of the house, to assess the problem with the existing unit and to make his recommendations. It was clear that he was knowledgeable about all aspects of the business.

Our installation was done on time in a high quality fashion. Very much appreciated!

Professional in every way.

All the people I dealt with were friendly, prompt in their responses, courteous, and experienced.

Very very organized, professional and pleasant experience, happy to support local business.

Very pleased with information and installation.

Installation was excellent. Highly recommend this dealer

Excellent job Installers wonderful

Installation was done in a very professional manner, and looked great when they were finished. Installers were very knowledgeable of the product, and did a great job with instruction and care of the equipment.

It was definitely a difficult change out, but they did an awesome job. My house is finally comfortable in every room.

Our rental agent raves about them

Superb job. Delivered on all aspects of the job.

Quickly installed. Corrected a problem we didn?t know existed. Cleaned up after installation. Explained use of remote andsettings.

Very personable workers \- on time and very conscious about the cleanliness of our home and yard.

excellent service \& professionalism from McKinney HVAC. Very impressed \& clean up afterwards was very well done. Gary Miller is the principal \& I would recommend his team anytime.

The guys did a great job. Very professional and courteous. New unit runs great and is extremely quiet.

Excellent

Very professional and courteous crew

I did have a fairly long wait before installation.

YES!!

WOULD RECOMMEND MCKINNNEY AIR CO. TO EVERYONE\-\-\-\-BEST DEALER IN TOWN

Very professional. Very clean. Friendly and helpful staff. Great job.

Installation was very well done and new system is working smoothly. Wish we would have bought this sooner.

Detailed scope of work from the owner, everything was laid out for complete installation. The installers did a very good job.

This was a replacement for our older system. The McKinney installers were very professional and did a great job with the installation and cleaned up everything after they were finished. We are very appreciative of McKinney and have been using them for the past 4 years and will continue to use them for our services.

I would recommend this dealer, McKinney's, to anyone needing heating/air condition needs. The professionalism and expert service is exceptional for our small town area!

They are the best

I think we made a wise choice choosing McKinney Heating and Cooling

Quick and painless. The techs were very helpful and my system was up in running in no time.. Very happy!

Great service, affordable, dependable

Went into great detail explaining type of system I needed and would work best for my house.

Good installation crew. Worked in an orderly fashion and tried to be as clean in the home as they could following an early rain. They did an excellent job of cleaning up at completion of the project. They installed the system that was replaced.

Always outstanding service from Gary and his people. This is our second HVAC system they have replaced and we wouldn't use anybody else.

Very professional. Good experience all the way around

Gary Miller, the owner of McKinney Heating \& A/C gave me the best quote on a 2 1/2 ton and a 5 ton units. His advice on choosing proper Carrier units with a good efficiency ratings led to cost savings and excellent quality for my project requirements.

Prompt and professional service with great attention to detail. Highly recommend!

Overall excellence! Very pleased!

Awesome service!

Exceptional service from providing competitive replacement quotes, with alternatives, to timely, professional, courteous installation.

Always comes out on day called. Installation was conpleted in timely manner. Also very neat.

Had my complete system changed out in five hours.

Neat, clean and knowable

We've been working with McKinney for many years now, and their service and expertise is exceptional.

Great service went beyond on communication and service when doing installation.

The two technicians were very professional. They were very neat and courteous.

They did a great job.

Very professional. Dealt with rain, lightning, mountainside!

I have been very happy with my experience from the first phone call to the clean up of installation. Compeditive pricing, dependable, professional and excellent Customer Service is what I recieved from McKinney Heating and Cooling.

After using this type of A/C unit in Europe I decided to purchase a mini\-split unit for 3 rooms in a small river\-side cottage. I couldn't be happier with the equipment or the installation team. They were prompt, courteous, wore booties to control outside tracking into my home, and cleaned up after themselves! The units are very quiet and the zones allow me to cool only areas I need. I am extremely satisfied with the equipment, it's quiet running, and the professional team I worked with at McKinney. Thanks so very much Gary!

Great service and fast estimates. Very professional and not "pushy". Unit is very quiet and performs as expected.

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Professionally done. Very pleased with our purchase. Great polite courteous and prompt work.

McKinney Heating and Air was fantastic. Our System was 29 years old. It had come to the point that my wife and I turned the system off at the electrical panel because we were smelling burned wire. ( we had a air handler in our other house 22 years ago catch fire and filled the house with smoke. Gary came to our house and listened to what we were looking for. He came back to our house a second time per our request and answered some more questions, we hired this company on the spot. He said this would happen on Monday the 12th, at 8:00 a.m. his two crew members showed up, they were very knowledgeable, polite and represented the company with pride. ( McKinney and Carrier), everyone explained what was going to happen and cleaned up everything after each day. I love the workmanship they did and would recommend McKinney to anyone who ask.

My heat pump malfunctioned. It was determined that the Armstrong system was no longer being supported by Lennox. Could not guarantee that a replacement piece could be found that would fit. So I opted for a new updated heating system. The two workmen that were here did an excellent job in removing the old equipment and installing the new. They minimized dirt in the house and cleaned up after themselves When system was installed, they explained the system to me. They helped me load the thermostat icon on my iPhone. Then they left after working from 8 am to 5:30 pm.

Excellent work

Required replacement of a 20+ year old system. The work was done in a very professional manner. The installers were on time and did a great job of explaining the new system operation upon completion.

HVAC system replacement. Extremely pleased with the installation by knowledgeable, friendly and professional personnel. Showed up on time, got right to work and they were able to answer all of my questions. I would definitely use them again

I cannot fairly evaluate the system yet because it has just been installed. Working great so far. The dealer who installed the system was A+ in every respect. Their owner was quick to respond to requests and detailed in his responses to questions. His installers were very professional. They started early and were very knowledgeable and attentive to our desires about equipment placement. They gave sound advice and even arranged to insulate pipes under the house while they were there. They also found a detached shower pipe under the house that we were able to repair quickly. They went beyond the expected to provide extraordinary service. Thanks!

Professional team focused on quality and value

Very polite ,hard\-working employees .They explained my equipment to me and how it works . I was very pleased with them.

Everything was handled in a very professional manner and exactly as they explained at the time of the estimate. The office personnel have to be commended for the care and attention to us from the start of our inquiries. They were very efficient in handling all the required warranty paperwork for us. We appreciate that extra step very much. They arrived on time and began work immediately\- they had a system plan for two men which was executed perfectly. I highly recommend McKinney air service to Everyone!

They knew what they were doing. Worked hard, professional, no goofing off. Able to answer questions to had. Didn't run into any problems because they knew how to do the job. The house is the same temp in all rooms. So far so good.

Full heat pump / air conditioning system replacement of older system

Gary came out promptly when we called after our Trane HVAC unit broke. He presented to us our options and we chose our Carrier replacement unit. The servicemen were very prompt, professional, and courteous. The really knew their product and explained everything to us. Our new unit is by far better than the unit we replaced. I would definitely recommend Mckinney and the Carrier brand.

Very good service

Great in selecting a great heating and cooling unit To fit our needs. Fast courteous installation . Great to do business with