Heat Pump Repair & Service

Fast, quality work. Worked with us for what we want

One more successful job done right by Edwards heating and air. I have relied on them for over 10 years and will continue to do so.

Great service!

Edwards is the best!

I like the urgency they placed on my concerns

Everything went according to plan! No surprises and very nice Techs. Time to repair was quick for the service provided and no hiccups; overall great service!

I would have given a 4.5 stars but that doesn't exist. So I had to give 4\-stars, only because I had to call Edwards back out to level the AC unit outside.

Three young men came to install my new furnace and ac unit,, they were wonderful. Knowledgeable, well mannered, polite, hard workers, and a pleasure to have in my home also great sense of humor I honestly cannot say enough about Scott, James and Parker.

I have been using Edwards since I moved to Georgia, on the recommendation of my daughter. I have always had a good experience with the employees. I purchased an air conditioner this week and the installers (Scott and Lee) were prompt, answered all questions, and were a pleasure to deal with. The service technician (Scott) that was here last week for my furnace and to bring me a quote on the A/C was also prompt, professional and answered all my questions.

From the Comfort Advisor who was not your typical pushy sales person, took the time to listen to our needs and was a true expert to resolve the issues we were currently having, to the Install Coordinator who made the ordering and install scheduling seamless and to the Installers who did a wonderful job and were very professional and personable, the whole experience was wonderful. I would definitely recommend them to anyone.

I had a great experience with the total replacement of my HV/AC. Everyone I came in contact with at Edwards was very friendly and knowledgeable. I highly recommend them for any of your heating and cooling needs!!!

Thank you for installing my replacement ac system! Your installation team was very professional and helpful

Very Professional

Excellent and fast service. I highly recommend.

Dry knowledgeable, straight forward about product and our needs. Gave options but did not pressure us into something we couldn't afford

Timely installation of new equipment. Showed up on time and stayed late to complete the job.

Installers arrived at specified time and were friendly, knowledgeable, and did an excellent job of installing my new HVAC unit.

Great company to work with

Called for an estimate, price was compatible all around. Went with Edwards because of the service they offer. Pleasure working with them. Can always use me as a reference.

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I only use Edwards

Awesome company to deal with.

would recommend

This is the third time I've used Edwards heating and cooling. Since using Edwards for either full installs or service I have nothing but compliments. They are as professional, courteous, informative and prompt as a company can be. If you're looking for an air conditioning company don't waste your time, you found it with Edwards.

seamless professional installation

Edwards Heating and Air was an absolute pleasure to work with. Owner is integrity based, customer focused and certainly a gentleman. The crew was experienced, courteous and thorough. The front office and installation department checked all the boxes to assure we'd be pleased customers and we are.

Very happy with the service we've had from everyone we worked with. Heard about them from a friend who's used them for 15 years

They give me the best advise and service

Edwards Heating \& Air is simply the BEST of the best! Throughout the entire process, from answering my first call to completing the replacement of the entire H\&C system, they exhibited professionalism, expertise, and care. They answered all questions I had in layman's terms. The install team did not hurry, but invested time in the job. I am writing this review after 6 weeks of installation and system so far works superb! Look no further, Edwards Heating \& Air is your caring professional installer!!!

Professionalism from our first phone call through installation. Great experience.

The crew arrived on time and promptly began removing the old system. Later that day they had the new system up and running and had everything cleaned up. Very happy with the new system and the work the crew did.

Absolutely an amazing company. Very professional and knowledgeable. Jackson and Josh were great.. Would definitely recommend.

The new system is great! The crew was able to move the a/c unit and run the wires through the ceiling so it is in my side yard. It is so quite we can even hear it when it runs full blast! They were very professional and great to work with. If we ever needed a new system we would call them again! Thanks!

Very prompt coming out for the quote. The install was very professionally done. Very pleased with the service.

Highly recommend Edwards Heating and Air. My installers, Chad and Lee, were professional in every aspect.

Excellent service and follow up

Despite having to take extra time to remove our attic stairs in order to get the new furnace to fit into the attic, the team remained focused on providing efficient and quality service throughput the entire day's long installation of our HVAC systems.

Outstanding care from estimate to finished job. Mr. Lang's excellent advice got us the perfect upgrade for our home. The pricing was extremely fair for our senior's budget. Jesse and Zach did the installation with the utmost courtesy, efficiency and professional skill. Everyone at the office was likewise dedicated to the finest customer service. We are thankful for having chosen Edwards HVAC to be our provider.

Been using Edwards for years now. They are the best.

Recommended by our realtor

One word... Exceptional!

Professional, timely, and great service

Chad was the project manager and did a phenomenal job. He was very professional, courteous, friendly and detail oriented. The job was done quickly with no mess left behind. Chad asked MULTIPLE times if I had any questions or concerns about the job before leaving...and this was AFTER he explained everything thoroughly! The crew was awesome and I have now found a "GO TO" when it comes to my HVAC needs!

Best HVAC company in N. GA. Recommend them over and over and they never fail!

Knowledgeable and courteous workers, will never use anyone else

They were very helpful and did a good and thorough job getting a new unit installed for me quickly.

They are great

Eric was very knowledgeable and fast.

Great service by the installation team. Everything works as advertised and Mike left all well organized and cleaned. Highly recommended.

We're happy that we found Edwards. I wished we found them a couple of years ago when we replaced our other units.

Edwards Heating \& Air is a fantastic contractor for AC. My 15 year old AC unit was dying and the evaluating technician recommended total system replacement. It was the correct decision in the long run. They came back two days later and installed a Carrier unit within 7 hours. The system efficiency is amazing and is cooling a 1300 SF dwelling that endures 90 degree heat all day in the summer with no tree shade. The technicians were fast and efficient and answered my questions eagerly. I got a good deal on price and recommend them to anyone.

Ran into a install issue and resolved!

The installers who did the work did a great job.I will definitely use them for my next project

Great

The team at Edwards was so friendly and always willing to help in any way possible

Did an excellent job.

The response time was perfect and everyone that came to the property was very professional with great costumer service.

Edwards Heating and Air did a really great job through the entire process of quoting and installing our new HVAC systems. Tim was very knowledgeable and answered a lot of questions for us. The guys that came to do the install were very polite and clean. They tried not to interfere with anything else I was doing during the day while they were installing the equipment. The only issue was that they forgot to pick up their drop cloths and vacuum after themselves. I think it was just a communication error since there were two crews working at the same time, but not a big deal.

Installed a new 3.5 ton 14 SERR unit and coil as a replacement. Good service, on time, knowledgeable techs. Shane worked with me to get the best bang for my buck. Unit works great. A follow up call to ask me how things are working is anticipated. Would definitely recommend them to a friend.

The installation was quick and smooth. The people who came to install were well behaved and explained all the things clearly. They seem to know their work well.

Wonderful product

Edwards did an outstanding installation for us and they pay attention to detail. We bought an updated unit and are well satisfied. Well worth the money paid. My Name is SELBY \- not Shelby as shown on your correspondence. Dan Selby\-not Shelby

We had bad experiences with two AC companies in the past. Now we had found a great company that we trust.

Tech did a outstanding job in installing the unit a 14 seer 2.5 heat pump at my home.

If my wife and I could give six stars to Edwards, we certainly would. Great customer service is defined by not meeting the customers expectations, but exceeding it. In all instances, Edwards exceeded our expectations of their service. After comparing four bids, we chose Edwards for a total replacement of our HVAC system. The installation was complicated due to the size of our home and an addition that was added after the house was built. Dustin (the owner) took personal charge of making sure we were happy with the final results visiting the house several times during the installation, as well as corresponding via text and email frequently. His crews were incredible. We got to know each of them by name and could not have asked for a friendlier more respectful group of people. Jesse, Mike, Shane thank you! After the initial installation, we had to make some adjustments (to be expected) and Dustin refused to accept payment from us until everything was completed. He still wouldn't accept payment until after we had the system working for over a week to make sure it was doing everything to our satisfaction. After the installation, Shane also called to see how things were going. After our experience with Edwards, we look forward to using them anytime in the future we have HVAC needs and will have all regular maintenance services performed by them. If you are looking to replace, repair, or just do regular service to your existing system, we cannot recommend Edwards highly enough. Allow them to exceed your expectations. You will not be sorry with your decision to use them