Heat Pump Repair & Service
By Air Flow Designs
Air Flow Designs can help keep your home comfortable with professional heat pump repair and service near Casselberry, FL. Our experienced technicians provide prompt, reliable solutions to restore efficiency and performance, ensuring your system runs smoothly throughout the year. We service all makes and models, using expert diagnostics and trusted repair methods to address issues quickly and effectively. With a focus on quality and dependability, we are committed to keeping your heat pump operating at its best for lasting comfort in every season.
What Does The Process Look Like?

Book an Appointment
Get started by booking a heat pump repair or service appointment with your local Carrier dealer by giving them a call or scheduling an appointment online.

Evaluation & Estimate
During your appointment, a certified technician will conduct a comprehensive evaluation of your heat pump to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.

Perform Service or Repair
Repair or service work is executed to get your heat pump's efficiency and performance back to its optimized level. Count on the professional technician's knowledge and expertise to ensure reliable operation and performance.
Other Services We Provide

Heat Pump Installation
Upgrade your home’s comfort and efficiency with our professional heat pump services. Our team installs top-quality Carrier heat pumps and tailors every system to fit your space, delivering reliable performance through every season.

HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.

HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Casselberry
Service department failed to disclose critical information prior to purchase of replacement coil
September 24, 2023
The service technicians are almost uniformly competent and professional, however the service department failed to disclose that replacement compressors are no longer available prior to our purchase of a replacement coil. The compressor failed within 24 hours of installation of the new coil. No refund or compensation was offered or provided. We discovered after the fact, on our own, that replacement compressors are no longer being manufactured. We would never have invested over $3700 in a new coil had the service department simply disclosed this information. The installation of the completely new system cost over $12,000 when it should have cost \~$8,000, due to this non\-disclosure. The scheduling of the mandated inspection by the County was botched. Luckily, I happened to be home when the County inspector arrived. The inspection of the new AC system that had been installed by AirFlow Designs in 2017 had never been scheduled, so the County inspector took care of that at the same time at my request. The scheduling of duct cleaning was botched and I had to call the office to confirm the rescheduled visit. The 3\-star rating is based mostly on past performance, which had been 4 to 5 star until this installation fiasco.
NANETTE
Expertise (3)
Service (3)
Solve Problems (3)
great job
May 07, 2023
great job, completed quickly
LAURA
Expertise (5)
Service (5)
Solve Problems (5)
Excellent
April 15, 2023
Excellent
Linda
Expertise (5)
Service (5)
Solve Problems (5)
Dealer finished 12/2020 on new construction and only closed on my old home 5/2021 so never met
June 04, 2021
A/C works fine except one zone running hot (77\-79)
CHRISTOPHER
Expertise (5)
Service (5)
Solve Problems (5)
Never met dealer but A/C works fine now except one zone sometimes running hot (77-79)
June 04, 2021
Installed 12/2020 on new construction site….I never met dealer as just closed on my old home 5/21/2021 and house was pre\-built by builder.
CHRISTOPHER
Expertise (3)
Service (5)
Solve Problems (5)
Great Install
July 07, 2020
Air Flow Designs answered all our questions and installed a great system to support the 2 zones we wanted in our house
Mike
Expertise (5)
Service (5)
Solve Problems (5)
New Installation
April 23, 2019
This is an installation in a newly residence. Everything seems to be well done and everything works just fine.
David
Expertise (5)
Service (5)
Solve Problems (5)
Very efficient
November 20, 2018
Great quality of work
John
Expertise (5)
Service (5)
Solve Problems (5)
Happy
April 23, 2018
Very easy to register
James
Expertise (5)
Service (5)
Solve Problems (5)
Outstanding - Air Flow - Casselberry, FL
June 21, 2017
Knowledgeable explanation and options for new Carrier heat pump/compressor unit. Reviewed in detail, existing unit and potential problems. Bill Porter physically showed me the two problems. Presented proposal with two options and did not push the more expensive unit. Answered many questions which I had, etc. etc. I also met with a very large competitor for presentation and pricing. Did not spot one of the problems I had, \-\- and I physically saw it \-\- pricing was not competitive. My confidence level was not with this company and softly pushed the more expensive unit. Installation with Air Flow, Orlando \-\-\- Can't say enough. Justin, Oscar and T.J. were Perfect! (I don't know the last time I said that) They were professional, knew what they were doing, polite, constantly working for almost 8 hrs and it was hot. They cleaned up everything and I mean everything, took old units away, and then \-\- swept the garage floor. When finished, reviewed so many items with me, including new thermostat. They constantly wanted to make sure I understood everything before they left. What a great crew!
Patricia
Expertise (5)
Service (5)
Solve Problems (5)
Lucky that it's been realiable
September 07, 2016
Never registered my unit after years of installed
Eric
Expertise (4)
Service (3)
Solve Problems (3)
Carrier Review
August 09, 2016
Equipment appears well installed!
Caleb
Expertise (5)
Service (5)
Solve Problems (5)