Heat Pump Repair & Service

Great work figuring out how to modify our existing system to work with a Carrier heat pump.

Upgraded to central air after previously having Simpson install a new heating system. Got multiple estimates and Simpson was best by $1200.00.. Combine that with exceptional installation and speed of service and we couldn't be more satisfied.

One of the best contractor experiences I've ever had. Professional and dependable in every aspect of the project. Great communication with sales team and installers. They were meticulous about the details and kept me informed throughout. They cleaned up beautifully and were friendly and respectful. They know their stuff and I fell very confident about the quality of the work. A small issue cam up with the thermostat and they immediately sent a technician, on his day off. Great company.

Showed up on time and completed the work in a day and kept the work area clean and neat.

My Total experience with Simpson sheet metal was very professional right from the sales person to the installer

The guys who did the install worked hard to make sure they had it installed correctly. It wasn't in the easiest location for access. The location and the amount of work involved pushed the project to two days.

We had an absolutely great experience with Simpson Sheet Metal from the time I made my initial call to the day they finished up the installation of our new furnace and AC unit. We had asked them to perform what some would think as an impossible task, but they figured out a way to accommodate our request and we couldn't be happier with the outcome. This is the second time we have hired Simpson for work on our property and both experiences have been great!!

They were recommended by a few people I am acquainted with. My husband, who was a general contractor, used them when he needed that type of work done. He would not have done so if he didn't feel that they would do the work as required and do it correctly.

Just got it done. Product is much quieter than my neighbor's. Jonathan at Simpson was quick and great at communicating. Installers and electricians were experts and very efficient. They discussed all options \- pros and cons, and helped me choose the best. I am Happy.

We hired Simpson to install an air\-conditioning unit in our home in Novato. Jonatan, our sales person, was incredibly friendly and knowledgable, and was available via phone and text when we had questions. His proposal was tailored to our setup, and he found just the right system for our unique situation. He even paid us a second visit after\-hours before the installation to help us figure some issues out. The day of the installation, the installers Troy and Adolfo were professional, polite, friendly, and beyond competent. Our system presented some extra challenges, and they both rolled with the punches and figured out solutions with good humor and patience. We appreciate their expertise and professionalism, and will absolutely be using them should we have any additional HVAC needs

This company installed the original HVAC in this house and subdivision back in 1990.

Professional service.

Overall good experience would work with them again.

Nice clean installation The new renters are going to love having air.

Very happy with our new Heating and A/C units.

The Simpson team not only accurately trouble shot my old system and installed the new one with extreme precision, but they also helped advised me on how to save money on the job and what rebates were available to us. An exceptional vendor with high ethics \- in a industry filled with sub par vendors that are just trying to maximize their profit \- I can't recommend them highly enough.

Excellent work, service and personnel. We have had their services at other properties and they are very professional and the work is impeccable.

A one\-day installation was promised and delivered. All mess was cleaned up, and the steps for completing the permit process were explained. Testing showed that the unit was correctly sized for our place.

great installer. very informative

We needed a new forced air furnace for our 100\-year old home in Santa Rosa. Everyone at Simpson did a great job. The estimate/design phase was thorough and thoughtful. The cost of the job was a little less than two other bidders. Installation happened on time and was carried out very well. The three installers were very conscientious and knowledgable and even fun to have in the house for two days. I have nothing but good things to say.

Beautiful work.

From the first communication, through scheduling, preparation, installation and follow\-up, Simpson has been first class. I highly recommend them.

The quality of workmanship and willingness to accommodate my wishes were outstanding. Troy, the installer was an interesting and capable fellow not at all put off by my presence and desire to learn what I could from observing his work. The only shortcoming I feel was a too brief explanation of the thermostat. I have found the manual for it on line and that looks helpful.

Very satisfied Excellent

Arrived promptly and efficiently removed old unit replaced with new one and made proper connections to furnace, checked lines for leaks, etc and were done in 5 hours.

I was thrilled with everyone I dealt with at Simpson Sheet Metal, from John Roncone, who came to look at the house and quote, to Bernie and his helper (whose name is currently escaping me, sorry) they were polite, clean, knowledgeable and quick.

excellent service/install!

Very clean installation and the installers were very good to work with.

First\-rate experience from the original site evaluation and estimate to the final installation. I appreciated that their quote was comprehensive, including electrical work. The cost was very fair and very much in line with my research. The installers were very competent, careful and thorough and quickly dealt with each challenge the site provided (each site involves custom work). I can now fully appreciate how customized these installations are and how important it is to hire competent labor to go with the best equipment. Fortunately, I made the right choice!

So glad I chose Simpson Sheet Metal for this job

The men were all neat, respectful of our home and did a great job. Nice guys too.

This is our second experience with Simpson Sheet Metal. Our first experience was obviously exceptional and resulted in our recalling them for this need. Initial evaluation was clear and concise. Pricing was very competitive. Installation and followup has been terrific. The job site was clean. The impact on us during completion was minimal. I would highly recommend Simpson Sheet Metal for your heating and cooling needs.

From our initial contact beginning with John Roncone throughout our installation process with Troy and team. Product is excellent, quite and quick. This is our second Carrier HVAC and very pleased with the new model enhancements.

Have recommended them to several neighbors.

Simpson Sheetmetal is a great company. They are always our first call for HVAC, flashing, and sheet metal products.

They worked on time, quietly and efficiently. Left my house spotless. Very professional. Thank You!

I've worked with Simpson for many years but this was the first time on my own house. They didn't disappoint!

You were available in a timely manner. The workmen were professional and fun to work with. The work was completed in a timely manner

Professional and courteous

Simpson Sheet Metal did an excellent job of removing my 50 year old central heater and all the asbestos wrapped ducting. They installed all new duct work and a new furnace AND central AC. They're staff was very polite, constantly not wanting to be a bother or in my way. They were very courteous and helpful. I would definitely recommend Simpson Sheet Metal!

Fast, professional and nice

We can't say enough positive about Simpson Sheet Metal and their team of employees. Very professional and most of all very trust worthy. Over 30 plus years we have trusted only Simpson with all of our needs being personal or with our business.

John Roncone who provided the estimate followed up on the timing of installation, the progress of installation, handled rebate paperwork and when a minor issue was raised by the city inspector John arranged for its' resolution.

WE WERE PREVIOUS CUSTOMERS IN 2003. THE SERVICE WAS GREAT IN 2003 AND IN 2019.

Highly recommended

Professional and caring employees

They went out of their way to get the installation before the Holidays. Quite impressed With the whole expeirence

efficient, courteous, clean, just excellent service.

It was great to watch Tim, Pedro, and Dennis wok as a very experienced and professional team installing our new Carrier furnace.

Excellence Professional kind polite pleasant

John was very professional and got back to me promptly with answers to questions. Installation went very smoothly.

Everything was done just the way you would want it to be. Arrived on time, understood what needed to be done, consulted us on issues that arose and resolved them in a satisfactory manner, cleaned up everything and explained paperwork. All jobs should go this well.

On time, efficient, professional

Real professionals

Simpson Sheet Metal did a great job of installing our new Carrier heater! They completed the job in one day and everything is working very well. We haven't had enough cold weather to really test the furnace but our experience so far has be very good. We especially like the quietness of the unit. The last one lasted 26 years we hope the new one will also. Rex

The quality of the workmanship and the knowledge of Mike and Leo was outstanding. They answered every question asked with facts and simple to understand explanations. They were on time and completed the job quickly and in a professional manner. Would very much recommend this company to family and friends.

As part of a major remodeling project, I contacted Simpson Sheet Metal to install new AC equipment to complement my existing heating equipment. Their representative, John, provided superior service in every regard. He was knowledgeable about the options and product pricing, provided creative solutions to fit the unusual layout of my home, and is clearly committed to a high standard of customer care. I recommend him and the company highly.

The techs showed up on time, were thorough and knowledgeable and completed the job with no issues. Well done!

Installers were able to come a day earlier than planned and took less time than we expected. That was a plus for us. They were efficient and polite and a pleasure to deal with.

The HVAC system that has been installed seems to be performing as it should. However, the installation process wasn't trouble free, since the original system as proposed by the salesman\-\-a zoned system\-\-couldn't be installed because the existing duct passageways in the home were too constricting, so the project had to be revised on the fly. That's understandable, but the installation process was more stressful than it had to be because the lead installer was difficult to deal with\-\-he was at times abrasive, condescending and insulting.

Replace 30 year old furnace. Helped get our gas turned on after leak discovered when house was evacuated during Northern California fires. Brought in an electrician to bring attic up to code with new furnace.

good experience

Installation of AC

Simpson worked through a fairly complicated (tight) install, and accommodated my multitude of questions and requests. Simpson did a fantastic job.

Add on

We replaced two minimally functioning heat pumps with gas furnaces installed in a small crawl space. Other HVAC contractors told us gas furnaces could not be installed in our home due to lack of access for a required unobstructed drain in case of a gas leak. Simpson figured out how to successfully do this.

We had done a lot of research on a variety of products and applications for our house. John had great answers and an outstanding knowledge base. His patience as we made our decision was fanatastic. His follow through and professionalism was top notch. Could not have asked for a better experience.

Excellent and friendly team did a great job on my install. I would definitely recommend them and their work.

Excellent service from quotation through installation. The installation team were neat, courteous, honest and consulted us when they had options for installation of PVC piping. The work was completed in an efficient manner.I would highly recommend them.

Installation carrier furnace Z002651054770C

My furnace failed just before Christmas and a repairman came out on a Saturday to try to get it going. He was successful, but it was on its last legs and was not functioning properly the next day. An estimator came out on the 28th, a slot became available and installers came out on the 29th and installed a new furnace. The only problem was that the new furnace had an intermittent gas control valve so the furnace would not always turn on. A repairman came out and verified the problem and a new valve has been ordered.

Simpson Sheet Metal was a pleasure to work with from beginning to end. All the staff were both responsive and professional. I highly recommend them.

Excellent service by well qualified installers. The men were very careful and cleaned up thoroughly when the job was finished. They solved a very difficult problem during the installation with determination and know how. I have nothing but praise for those I dealt with in the office and in the field.

Salesman and installers were very professional.